I was very impressed with the initial contact on with Regenerative Orthopedic Center (ROC), with a caring staff on the phone and when I saw them in person .
DR. James Ballard was friendly and very attentive with the description of my injury, he took notes and described my injury on my MRI in a way that I understood, and offered a course of action that hopefully will take care of my injury.
My overall experience with Dr. James Ballard and all the staff that I came to contact with were very positive.
I recommend ROC to anyone looking for a First Rate organization.
Sincerely,
Mehdi K
Exploratory visit to try deduce the possible need for left hip replacement. Efficient, concise, informative process involving reception, X-ray tech and culminating in a very relaxed yet detailed conversation with PA Abigail Bala. Couldn’t have asked for more. Now to mull over what I learned.
TM
Tracy Meiwes
Apr 1, 2026
Amy is very thorough, has an amazing “bedside manner” and explained everything so well it was easy for me to understand what it is going on.
I had a few questions after she was done since she gave me such great information and she was so “there” and I didn’t feel rushed even though it seemed it was looking as if it may be a busy afternoon.
Thank you again!
NC
Nancy Chesney-Smith
Mar 26, 2026
My experiences at this ROC facility was nothing but kind, supportive and respectful. From after making my appointment to seeing me at check-in, everything was really nice.
The young woman that took my vitals was just so professional-sorry I can’t recall her name-should be credited with helping make the process calmer. Not a fan of shots, but Angie-Wu is a wonderfully talented PA that made me feel safe and in great hands.
While Angie-Wu was incredible, her support staff should also be credited for their part in the process. I would definitely recommend her!
Dear Dr. Puskas,
I am writing to express my sincere gratitude for the exceptional care you have provided. After a recommendation from a friend, I initially sought your expertise for a second opinion regarding my bone fracture, frozen shoulder, and soft tissue damage.
Following an injury abroad and a difficult experience with my previous health system—where my concerns were dismissed and I was unable to see a specialist—your professionalism and precise diagnosis have been a significant relief. Your clear, effective solutions have given me the confidence that I will make a full recovery.
Because of this experience, I have decided to entrust you with my primary care moving forward rather than just seeking a second opinion.
Thank you again for your help.