LensCrafters

4.8
707 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
9730 SW Washington Square Rd, Tigard, OR
97223-4453, United States

Hours

Reviews

4.8
707 reviews
5 stars
661
4 stars
13
3 stars
6
2 stars
7
1 star
20

What are people saying?

AI-generated from recent customer reviews

Customer Service

The staff at LensCrafters consistently received praise for being friendly, helpful, and professional, creating a welcoming atmosphere for customers.

Expertise

Customers appreciated the knowledgeable staff who provided thorough explanations and assistance in selecting frames and lenses.

Efficiency

Many reviews highlighted the quick service and efficient handling of orders, with several customers noting prompt repairs and timely delivery of glasses.

Long-term Loyalty

Numerous customers expressed long-term loyalty to this location, citing positive experiences over many years.

Mixed Experiences

While most feedback was positive, some customers reported issues with customer service and order management, indicating room for improvement.
  • KK
    K
    Nov 17, 2025
    5.0
    The Washington Square location is terrific. I have been going to LensCrafters for a long time and I am always impressed about how professional they are. My visit today (with Brandon) was great and he (and a coworker) helped me pick out the best frames for my face. I would highly recommend this company if you need glasses. They are reasonably priced and have a huge selection of glasses.
  • MG
    Michael Gerking
    Nov 12, 2025
    5.0
    Farideh was very personable and knowledgeable. She made shopping for glasses fun. Thank you!
  • JH
    Jeff Haynes
    Nov 8, 2025
    5.0
    Faye did a wonderful job helping me pick out my new glasses!
  • BD
    Bill Drezen
    Oct 25, 2025
    5.0
    The sales people at Lenscrafters were awesome. Very friendly and helpful. The experience totally exceeded my expectations
  • AE
    Anthony E
    Oct 21, 2025
    5.0
    I've been going to this LensCrafters & doctor for the better part of 20-years. Once again, my Dr. was Carla Avruskin; and she's fantastic. She is a great listener, informative, and down-to-earth. She's a wealth of knowledge and a great communicator.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.