Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
717 reviews
5 stars
671
4 stars
13
3 stars6
2 stars7
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting exceptional service experiences.
Repair Services
Many reviews noted quick and effective repair services for glasses and sunglasses, often provided at no charge.
Product Selection
The store offers a wide variety of frames and lenses, with staff assisting customers in finding suitable options.
Professionalism
Customers appreciated the professionalism of both the sales staff and the optometrists, contributing to a positive overall experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with appointment scheduling and service delays.
- CNChad NicholsonDec 24, 20255.0Christmas Eve, our dog accidentally broke my glasses. I called Lens Crafters and they said they could help out. I ran in and within 15 minutes they had me repaired and out the door on Christmas Eve of all days! Can’t recommend their customer service enough.
- KTKorey J. TurnerDec 18, 20255.0I came in with two pairs of glasses needing repair that were apparently both fairly rare. I came in to inquire at this LensCrafters, and not only did they fix both pairs, but they were incredibly nice and patient. Customer service was superb! So glad I stopped in, and when I buy another pair of glasses, I’ll definitely come back!
- ABANUP BUDIHALDec 6, 20255.0I had an amazing experience today at LensCrafters at Washington Square Mall in Tigard, Oregon. Chase was incredibly patient and took the time to really listen to my concerns. He helped me smoothly return my old glasses and guided me in choosing the perfect new pair with thoughtful recommendations. His customer service truly stood out. I would also like to thank Kelly Thompson for enabling a seamless and hassle-free return process. The entire experience was smooth, professional, and pleasant. I’m truly delighted with the service and highly recommend this location!
- CCChrisNov 30, 20255.0An easy 5 star experience. Chad was very patient, knowledgeable, and easy going. Im glad I got my much needed glasses from this location. Highly recommend.
- MGMINGYU GNov 23, 20255.0Cassie was amazing! She helped me and my wife adjust and fix our eyeglass frames with so much care and attention. She was friendly, patient, and incredibly skilled. We walked out feeling so much more comfortable. Thank you, Cassie!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands are available at LensCrafters in Tigard?
Designer brands available include Prada, Burberry, Versace, Dolce & Gabbana, Michael Kors, Oakley, Ray-Ban, Tiffany & Co., and more.
Does LensCrafters accept vision insurance and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more.
What are the store hours for LensCrafters at 9730 SW Washington Square Rd, Tigard?
The store is open Monday through Saturday from 9:00 AM to 8:00 PM, and on Sunday from 10:00 AM to 6:00 PM.
Can I schedule an eye exam appointment online for LensCrafters Tigard?
Yes, you can schedule an eye exam online via LensCrafters' appointment link provided on their website.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, any current eyeglasses, sunglasses, contact lenses you use, and any questions you may have.
Are contact lens exams different from regular eye exams at LensCrafters?
Yes, a contact lens exam includes all aspects of a comprehensive eye exam plus detailed measurements to determine the right contact lenses, with an additional fitting fee.
Is LensCrafters wheelchair accessible and what payment options are accepted?
LensCrafters has wheelchair accessible entrances and accepts various payment options including credit cards (Visa, Mastercard, American Express, Discover), debit cards, cash, check, Apple Pay, and Android Pay.
What nearby clothing stores can I visit when shopping at LensCrafters in Washington Square?
Nearby clothing stores include Gap, UNTUCKit, American Eagle, Hollister Co., and J.Crew, making it easy to combine your eyewear visit with fashion shopping.
Are there dining options near LensCrafters where I can grab a meal or coffee?
Yes, nearby dining options include Din Tai Fung for dim sum, Nordstrom Ebar Artisan Coffee for cafe fare, 85°C Bakery Cafe, and Gen Korean BBQ House for Asian cuisine.
Can I visit another eyewear provider near LensCrafters if I need a second opinion?
Yes, Ogata EyeCare is a nearby optometrist and eyewear provider located close to LensCrafters in Washington Square for additional eye care services.