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Quest Diagnostics

3.1
(121 reviews)

Business Details

3377 Riverbend Dr, Springfield, OR
97477, United States
(541) 650-3179

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
3377 Riverbend Dr, Springfield, OR
97477, United States

Hours

Monday7:00 AM - 4:00 PM
Tuesday7:00 AM - 4:00 PM
Wednesday7:00 AM - 4:00 PM
Thursday7:00 AM - 4:00 PM
Friday7:00 AM - 4:00 PM
SaturdayClosed
SundayClosed

Reviews

3.1
121 reviews
5 stars
57
4 stars
2
3 stars
8
2 stars
6
1 star
48
  • PS
    Paramjit Singh
    5 days ago
    5.0
    The technician went out of her way to help me get my tests. Was a problem with orders, but she patiently processed and got my results
  • CR
    Cynthia Ray
    5 days ago
    2.0
    Phlebotomists are good. Wait time was reasonable but they lost my husbands test results and there is no way to contact a human to follow up on the problem. Their system is broken.
  • LW
    Lisa Whitney
    Mar 26, 2026
    5.0
    Gabrielle was FANTASTIC! I would love to deal with her again. She was quick,efficient, kind, and I barely felt the poke! She deserves an award! :)
  • TL
    Terri L
    Mar 15, 2026
    5.0
    The lab is extremely busy. Highly recommended using the quest app to make an. appointment , it's user friendly. Phlebotomist are friendly, do a great job keeping on schedule. RiverBend Lab.
  • RR
    Raquel Rock
    Mar 10, 2026
    1.0
    Their number and website both have AI that doesnt understand basic english. I keep getting hungyp on ehen trying to say the time. There is NO option for a human connection which was needed to due to a question about the test because the site makes yous elect which twsts you need and as the patient, i am unsure since it was sent over for complicated health issues. Unable to make appointments due to this. Please make an option to be able to call and speak to a person!

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