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Quest Diagnostics

2.9
(146 reviews)

Business Details

1980 Marcola Rd, Springfield, OR
97477, United States
(541) 650-3178
https://locations.questdiagnostics.com/or/springfield/1980-marcola-rd

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
1980 Marcola Rd, Springfield, OR
97477, United States

Hours

Monday7:00 AM - 4:30 PM
Tuesday7:00 AM - 4:30 PM
Wednesday7:00 AM - 4:30 PM
Thursday7:00 AM - 4:30 PM
Friday7:00 AM - 4:30 PM
SaturdayClosed
SundayClosed

Reviews

2.9
146 reviews
5 stars
58
4 stars
6
3 stars
10
2 stars
9
1 star
63
  • JA
    Jennifer Acosta
    Mar 27, 2026
    5.0
    Friendly, no wait time, easy checkin
  • DM
    Dallas Moyer
    Mar 27, 2026
    5.0
    My veins hide when needles are near. The lady had no issues finding a good vein. When she stuck the needle in, it was the least painful needle sticking I've ever experienced. She was kind, helpful, informative, and when I asked her if she enjoys her job she answered genuinely "yes, I definitely do" which tells me that's a good place to work for. My son drank all my water so she got me a water bottle and didn't rush me to give a urine sample. Overall an excellent experience. Thank you.
  • WW
    Wendy Wiebenson
    Mar 26, 2026
    5.0
    Wonderful experience at this Quest! Lennie was so kind, and it didn't bother her that I wanted to lay down for the blood draw. We had a great talk during the process. All the staff seemed warm and friendly, which always helps me relax.
  • DD
    Danya Drews
    Mar 16, 2026
    5.0
    I was nervous about going after reading the poor reviews, but was pleasantly surprised. I had an appointment and checked in on the kiosk machine which was easy. It gives you the option to stay in the waiting room, or in your car and receive a message when they are ready for you. I chose to wait in the car since I had my 8 year old with me. I was expecting and dreading to wait an hour after hearing some people talk in the waiting room and also reading the reviews, but I received a message to return to the waiting room shortly after I had checked in. The phlebotomist was friendly and helpful and also cared to ask how I was doing while drawing my blood. Overall great experience!
  • ML
    Marnie Lambert
    Mar 12, 2026
    5.0
    Lab was clean, inviting, staff were great, labs drawn were a lot considering my PCP needed labs for quite a bit following a surgical procedure. Lab tech was kind, thorough, gentle and I barely felt the poke for the 8 viles of blood drawn. It was actually a quick and painless visit.

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