Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment Store
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Credit cardAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.5
22 reviews
5 stars
18
4 stars
1
3 stars
1
2 stars
1
1 star
1
- KDKatrina DeForestAug 2, 20253.0Currently working with National Seating &Mobility. My fiancee just got his customized power chair in july after waiting since april for it to be built. The loaner had a perfect set up but was uncomfortable due to many factors. The Controls were within his reach on the loaner. When his chair was delivered it was a quick adjustment but before she left angela forgot to see if he could operate the chair. Needless to say we discovered after she left that he could not comfortably use the joystick, we immediately reached out to Angela and almost two weeks after delivery she came out and made adjustments said she has the needed parts at the shop, then while leaving states she will talk with collegues to get ideas on how to fix the issue ( the joystick needs a shorter mount that brings it closer to the arm rest) and leaves. Now two weeks later and we havent heard anything. My fiancee is unable to use his chair other than sitting he cant use it to go to appointments, go outside, go shopping with me, etc. he is getting extremely frustrated with the situation and being stuck in the house in bed or in the recliner he wants to get out and do things.
- BBBrandonJul 11, 20251.0Unbelievably terrible service by the company. The local staff are pleasant enough, but the company has been utterly incompetent in their service. My wife’s power assist wheelchair wheel’s needed a spoke replaced so they asked we drop off the wheel set in **mid March**. Evidently they’re unable to do a simple spoke replacement and had to ship the wheels to the manufacturer and now 4 months later in July, after repeated calls and complaints we still have no updates and no sign of ever getting her wheels back. Communication is terrible, the only information we’ve had is when we pester them, and the response is always the same, “just wait and see”. They are either unable or unwilling to accommodate her situation in any way. Meanwhile my wife, who depends on the power assist wheels for day to day life and is nearly housebound without them, has suffered for MONTHS because this company can’t get their shit together. Avoid this company at all cost, it’s not worth your family’s pain and discomfort should you need any kind of follow up from them.
- APal pendletonJun 4, 20255.0Angela was a huge help and knowledgeable on the equipment. And was able to assess the problems and fix them quickly. Thanks for being there
- BSBonnie SmithSep 25, 20245.0Easy to work with, product as described, instructions written and verbal, recommend! A+
- LSLinda ScruggsAug 28, 20245.0This is my second Pride scooter I have received from National Seating & Mobility. People are friendly and extremely helpful. Thank you everybody.
Frequently Asked Questions About National Seating & Mobility
What services does National Seating & Mobility offer?
National Seating & Mobility offers one-of-a-kind mobility solutions including remote evaluations and service & repair to promote independence and self-reliance for clients with physical challenges.
Where is National Seating & Mobility located?
National Seating & Mobility is located at 5250 High Banks Rd., Suite 600, Springfield, OR 97478, USA.
What are the operating hours of National Seating & Mobility?
They are open Monday through Friday from 8:00 AM to 5:00 PM and are closed on Saturdays and Sundays.
Is National Seating & Mobility open on public holidays?
No, National Seating & Mobility is closed on holidays including November 27 and 28, December 25, and January 1.
Does National Seating & Mobility accept credit card payments?
Yes, they accept credit card payments and do not require cash only.
Can I shop in-store at National Seating & Mobility?
Yes, in-store shopping is available at National Seating & Mobility.
What types of products are available at National Seating & Mobility?
They offer wheelchairs, mobility scooters, stairlifts, wheelchair lifts and ramps, and various home medical equipment and supplies.
What nearby places can I visit around National Seating & Mobility?
Nearby places include EON Distilling (a distillery and grocery store), Morel Ink (printing services), and LifeSlice Photography (event and pet photography).
How can nearby places help me when visiting National Seating & Mobility?
Visitors can plan their trip by using nearby services like GolfCarts.com for automotive needs, enjoy a visit to Tuff Spas for relaxation, or grab supplies at the nearby Home Storage Center supermarket.
Are there fitness or wellness options near National Seating & Mobility?
Yes, Forever Strong Performance Fitness offers fitness instruction nearby, and Jessica Gulovsen provides massage therapy and spa services.