Planet Fitness

4.3
394 reviews

About

Fitness CenterTanning SalonSpaGymPersonal TrainerPlanet Fitness
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
16852 SW Edy Rd, Sherwood, OR
97140, United States

Hours

Reviews

4.3
394 reviews
5 stars
284
4 stars
40
3 stars
15
2 stars
10
1 star
45

What are people saying?

AI-generated from recent customer reviews

Staff Attitude

Feedback indicates a decline in staff friendliness and professionalism, particularly after recent management changes.

Cleanliness

Many customers praised the gym for its cleanliness and well-maintained facilities.

Customer Service

Numerous reviews highlighted poor customer service experiences, including issues with billing and management's handling of member concerns.

Equipment Quality

While some customers appreciated the variety and condition of the equipment, others noted issues with specific machines and maintenance.

Membership Concerns

Several reviews expressed dissatisfaction with hidden fees and billing practices, leading to frustration among members.
  • HB
    Hannah Burchell
    2 days ago
    5.0
    I’ve been going here for about 6 months now, and have had a pleasant experience every time I visit! Staff is friendly, place is clean and well stocked, and the machines are great!
  • JH
    John Hosier
    Dec 8, 2025
    1.0
    Really unfortunate that the opening hours were shifted an hour later. Setting these arbitrary policies without studying the individual gyms makes it feel out of touch. The Sherwood location was consistently popular during the 4:00 am hour. I will be seriously reconsidering my membership in favor of finding a club that has more care and compassion for their members.
  • DJ
    Denise J
    Dec 8, 2025
    1.0
    I am extremely disappointed with the new hours at this Planet Fitness location. Removing the 4–5 a.m. hour has made it impossible for me to get a meaningful workout in before work, and it has completely taken away my ability to use the Black Card benefits I’m paying for. This change—along with the recent acquisition—has noticeably degraded the quality and reliability of this club. It’s clear that member needs are no longer a priority, and because of that, I will be taking my business to a gym that actually values its members.
  • DH
    Danielle Hosier
    Dec 2, 2025
    1.0
    What used to be a calm and productive workout environment has become overcrowded and frustrating since the gym started opening at 5 a.m. instead of 4. There are no cardio machines available, equipment is constantly backed up, and it’s impossible to get a proper workout in. The 4 a.m. crew wasn’t small — we showed up consistently and the staff was already there to support that hour. Today I had to wait in line to even get checked in! On top of that, the reduced hours have clearly affected cleanliness — the gym simply isn’t being maintained to the standard it once was. Planet Fitness built its brand on being a 24/7 gym, yet we’re paying more for fewer hours and worse conditions. The 4 a.m. community is coming together to make our voices heard, both directly and through social channels. We want the original opening time restored so members can actually use the gym they pay for.
  • DH
    Danielle Hosier
    Nov 26, 2025
    1.0
    Today I saw signage that informed of new hours. I’ve been a loyal 4:00am going patron for years! Now they aren’t opening until 5??? I guess a company called “Easy Mile Fit” has acquired multiple clubs in the area and are switching things up. The staff seems unhappy about it and now loyal members are. For healthcare and first responders who work in Newberg at 7am and Sherwood is their home gym this absolutely won’t work!! I sincerely hope they take a moment and rethink this as there are many of us that come daily at 4. This club has been AMAZING until the new ownership. I’ve already noticed a change in the attitude and culture since they took over.

Frequently Asked Questions About Planet Fitness

What is the philosophy of Planet Fitness in Sherwood, OR?

Planet Fitness believes everyone is strong and offers a welcoming, Judgement Free Zone® where all members can work out at their own pace.

What are the operating hours of Planet Fitness in Sherwood?

Monday to Thursday, it's open from 4:00 AM to midnight; Friday from 4:00 AM to 10:00 PM; and Saturday and Sunday from 6:00 AM to 10:00 PM.