Planet Fitness

4.0
951 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
2787 Lancaster Dr NE, Salem, OR
97305, United States

Hours

Reviews

4.0
951 reviews
5 stars
569
4 stars
145
3 stars
67
2 stars
34
1 star
136

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Many customers praised the staff for being friendly, helpful, and knowledgeable, although some reported instances of poor customer service.

Cleanliness

The facility is generally reported as clean, but there are significant complaints about the condition of the bathrooms and showers.

Equipment Quality

Customers appreciate the variety and maintenance of equipment, though some expressed dissatisfaction with specific machines and layout changes.

Operational Issues

There are serious concerns regarding operational management, particularly related to hot water availability and membership cancellation difficulties.

Atmosphere

The gym is described as welcoming and supportive, particularly for beginners, but some reviews mention issues with overcrowding and equipment hogging.
  • SS
    Steve
    Nov 4, 2025
    4.0
    I was stunned to see actual squat racks in this PF. Was happy. smaller location. didn't like the treadmills, adjusting speeds was a pill with how I do.my routines. wis PF would go with a more user friendly treadmill that had better programs.
  • YG
    Yahir Garcia
    Nov 2, 2025
    4.0
    I am teenager going to this gym for 2 month, it has a great community and cleanness but abit too much cardio machine
  • SC
    Stacy Cervantes
    Nov 1, 2025
    5.0
    I took a circuit training class. The trainer was great and motivating!!
  • SS
    starred12003
    Sep 24, 2025
    1.0
    This facility is a profound failure in basic operational and safety standards. The hot water is consistently unavailable between 6–8 p.m., forcing members into freezing showers — a situation that is not merely inconvenient, but raises serious sanitary and OSHA concerns. A gym of this size and reputation should understand that hot water is essential for hygiene and member safety. On top of this, staff regularly remove members’ belongings from lockers at their discretion, a blatant violation of privacy and security that no paying customer should endure. Equally disturbing is the night-shift staff’s incompetence. When asked a simple question about the difference between a standard tanning bed and a hybrid, the employee had no knowledge, revealing alarming gaps in training and disregard for safe equipment use. Members pay for a facility that should guarantee safety, cleanliness, and competent support — instead, they receive cold showers, negligent staff, and mismanaged operations. This location is an unsafe, mismanaged environment that clearly warrants OSHA and health inspections, and until serious changes are made, it should be avoided at all costs.
  • TA
    Todd Apilado
    Sep 21, 2025
    5.0
    Very friendly and knowledgeable staff with a nice selection of equipment.

Frequently Asked Questions About Planet Fitness

What are the operating hours of Planet Fitness in Salem, OR?

Planet Fitness in Salem, OR is open from 5:00 AM to midnight on Mondays, 24 hours Tuesday through Thursday, 24 hours until 10 PM on Fridays, and 6:00 AM to 10:00 PM on weekends.

Does Planet Fitness offer any mobile apps for workouts?

Yes, Planet Fitness offers a mobile app available on iOS and Android for hundreds of workout options and convenient membership management.