Business Details
About
WheelchairsWheelchair Repair ServiceDisability ResourcesMobility Equipment StoreMobility ScootersWalking AidsHome Medical Equipment StoreMedical SuppliesWheelchair Rental Service
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Location
National Seating & Mobility
1985 16th Street Northeast, Salem, OR
97301, United States
Hours
Reviews
5.0
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- AAAdrianOct 30, 20255.0Was super helpful and really a friendly happy guy. He was tech savy, thorough and easy to understand what some people may find a bit confusing if not used to some tech. He fit me into my chair by back, arm and head adjustments to make sure I was as comfortable as I could be and we even almost high fived! Good experience, hope everyone lucks out getting this guy and this company, everyone worked a long time dealing with my insurance and jumping through hoops to make sure I got the chair that suits me best, make sure it does what I needed, little modifications meant just for me and my overall comfortɓ and all I had to do is recieve the chair and start enjoying. Thanks,^
- NSNona SpringerOct 13, 20255.0Kind, efficient, knowledgeable, and quick to get the job done, Cindy is an expert in her field with extraordinary compassion. Technician Zane was fun to work with and knew how to make my new chair fit perfectly. All went smoothly and couldn't have been better.
- NPNancy PerkinsSep 27, 20255.0Summer Bryceland helped with our pay paperwork and with evaluating our purchase. Thank you for all your help. Nancy Perkins
- NPNancy PerkinsSep 27, 20255.0Cristian Martinez was an amazing Field Technician. He delivered our cart and explained how to use it and helped us work together. An amazing young man. Nancy Perkins
- RGRandy GeerAug 30, 20255.0National Seating and Mobility coordinated the purchase of my power wheelchair. After a few months of use, I had the ROHO cushion tear in such a manner that the air bladder could not be patched with the materials provided. National Seating worked closely with the manufacturer in getting me a new bladder at no cost to me. They went the extra mile in expediting a timely solution and I am very grateful.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What makes National Seating & Mobility a preferred choice for mobility solutions?
National Seating & Mobility custom-builds mobility solutions tailored for maximum comfort, safety, and therapeutic benefits, working closely with your healthcare team and prioritizing your independence.
How can I work with National Seating & Mobility to get a mobility device?
You'll need a referral from your physician or therapist who will evaluate your needs and select National Seating & Mobility as your provider.
How long does it take to receive a new power wheelchair?
National Seating & Mobility aims to complete each phase promptly without compromising quality; timelines vary and more details are available on their website.
Why is a doctor's referral necessary to get a wheelchair from National Seating & Mobility?
Because mobility solutions are customized medical devices, an evaluation by a qualified healthcare professional is required to ensure proper fit and function.
What should I do if my medical condition changes after getting a mobility device?
Contact your local National Seating & Mobility branch to update your information so your mobility device can be adjusted for optimal fit and function.
Are off-the-shelf wheelchairs safe to use compared to customized ones?
Standard wheelchairs may cause discomfort, pressure sores, or worsen health conditions; customized chairs designed by National Seating & Mobility better suit individual needs.
Do I have a choice of which company to use for my mobility equipment?
Yes, you can choose your mobility supplier, but it is recommended to discuss your choice with your physician and therapist.
What are National Seating & Mobility's hours of operation?
They are open Monday through Friday from 8:00 AM to 5:00 PM and closed on weekends and major holidays.
Are there good places to eat near National Seating & Mobility in Salem?
Ideal Sushi Supply Co., a Japanese and Asian restaurant, is nearby and a great option for a meal before or after your visit.
What nearby recreational facilities can I visit around National Seating & Mobility?
You can visit Courthouse Tennis Center for tennis, The Athletic Edge Adventure Park for family fun, or Cross Fit Salem if you're interested in fitness activities.
Are there educational or care centers near National Seating & Mobility?
Nearby preschools like Salem Montessori School and Sunrise Academy offer child care options, useful for families visiting the area.