Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
614 reviews
5 stars
555
4 stars
20
3 stars3
2 stars
10
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting individuals like Sarah, Lethu, and Cesar for their helpfulness and kindness.
Quick Service
Customers frequently noted the fast service, with many receiving their glasses or repairs in a timely manner.
Knowledgeable Staff
Reviewers appreciated the staff's expertise in helping them choose frames and navigate insurance options.
Mixed Experiences
While most feedback was positive, some customers reported negative experiences, particularly regarding prescription issues and unexpected charges.
Welcoming Atmosphere
The store was described as clean and inviting, with a friendly environment that made customers feel valued.
- AAAmanda AdamsonNov 17, 20255.0Sarah went out of her way to make sure I had a frame that fit for my smaller head and that I was going to get a deal that worked for me. Also made sure that I had the protection plan.
- TSTaylor SheppardNov 16, 20255.0We came into the Lenscrafters Salem, OR location to purchase glasses. Our salesperson, Lethu was incredible! She helped us with every aspect of our purchase and even laughed at my jokes. Will 100% be returning.
- BBBloodstripe75 (Bloodstripe75)Nov 10, 20255.0A great experience for someone who has never needed prescription sunglasses before. I was greated promptly and showen what I asked for as well as several other options. The associate was cheerful and easy to deal with. I was shown both options during the lenses choices showing how Lenscrafter lenses may or may not be a better option. Associate was great to deal with and he was very clear on the pricing and how my insurance could help me this year and next year. I will be back, thanks for all the great information.
- CHChris HobackNov 10, 20255.0I flew into PDX today from Tennessee and then drove to Salem OR for a final project inspection. My glasses were bothering me and I realized I had lost one of the nose pieces. Found the nearest Lens Crafters and walked in and was immediately helped. Fixed my problems in under 5 mins. Was already a fan of my back home store. I’m now a customer for life!
- AAAstolateOct 22, 20255.0Visiting from out of state, my son had an accident that broke his glasses. It was a minor issue (the string holding the lenses in his frameless glasses had snapped) but being away from home on his own for the first time, he was understandably upset and overwhelmed. When he came into your store, your employees were absolutely amazing. They didn’t just fix his glasses - they helped calm his nerves and treated him with such genuine kindness and care. Within minutes, they had his glasses repaired and back in perfect condition, and he left feeling so relieved and grateful. As a parent, knowing that there are still people out there who take the time to be compassionate and helpful means so much. Thank you for taking care of him, for your quick service, and for showing such warmth and hospitality to a young man far from home. You truly turned a stressful moment into a reassuring reminder of how wonderful people can be.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Salem provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands. They also provide prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands are available at this LensCrafters location?
You can find designer brands such as Oakley, Brooks Brothers, Ralph Lauren, Vogue, Ray-Ban, Coach, Burberry, Versace, Michael Kors, Prada, Dolce & Gabbana, and more.
Does LensCrafters accept vision insurance, and which plans are accepted?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, and more. All prescriptions are welcome.
What are the operating hours for LensCrafters at 3816 Center St NE, Salem?
LensCrafters is open Monday through Friday from 9:00 AM to 5:30 PM, Saturdays from 9:00 AM to 5:00 PM, and Sundays from 12:00 PM to 5:00 PM.
How can I schedule an eye exam at LensCrafters Salem?
You can schedule your eye exam online at the LensCrafters scheduling link: https://www.lenscrafters.com/ScheduleExamView?catalogId=11651&clearExams=1&langId=-1&storeNumber=0523&storeId=10851
Does the Salem LensCrafters location offer in-store pickup?
Yes, this LensCrafters location offers in-store pickup for your convenience.
What payment options are accepted at LensCrafters in Salem?
They accept American Express, Visa, Mastercard, Discover, Apple Pay, Android Pay, cash, and check.
Are there any nearby dining options I can visit before or after my appointment at LensCrafters?
Yes, nearby restaurants include Love Love Teriyaki Lancaster for Japanese cuisine, Giorgio's Bar & Grill for American BBQ, Don Jose’s Restaurant for Mexican food, Pizza Hut Express, JJ’s Mexican Food, and Subway for quick bites.
What shopping centers and stores are close to LensCrafters in Salem for a convenient shopping trip?
LensCrafters is located in Evergreen Plaza, near stores such as Target Store Salem, Sally Beauty, Plato's Closet, and CVS Pharmacy inside Target, offering a variety of shopping options.
Are there other optometrists or eyewear providers near LensCrafters in Salem?
Yes, nearby eye care providers include Dr. Mark Fast, Eye Focus NW, and another LensCrafters location.