Northwest Therapy outpatient clinic is designed to serve the needs of a patient population that requires the comprehensive rehabilitation services of physical therapists. It is my belief that physical therapy is best accomplished when patient education and patient involvement are part of the development of the plan of care. Each of my therapists holds extensive discussions with their patients about the treatment, outcome expectations, and specifically, the patient’s role and duties outside of the clinic environment. Our goal is for the patient to achieve maximum levels of functioning through the development of treatment programs that can be tailored to the individual patient.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.