Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $95, plus sunglasses, progressives, contact lenses, and eye exams. Plus, meet friendly advisors and top-notch optometrists to help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- Credit cardAvailable
- DebitAvailable
Location
Warby Parker Washington Square
9640 SW Washington Square Rd., Portland, OR
97223, United States
Hours
Reviews
4.8
260 reviews
5 stars
238
4 stars
6
3 stars2
2 stars
6
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their attentiveness and willingness to assist without being pushy.
Product Selection
The store offers a wide variety of stylish frames at reasonable prices, which many customers appreciated.
Shopping Experience
Most reviews reflected a positive shopping experience, with customers noting the ease of finding frames and the efficient service.
Order Issues
Some customers experienced issues with order accuracy and communication regarding prescriptions, indicating room for improvement in order management.
- VGValrey Van GundyJan 3, 20265.0This was my second trip to Warby Parker's mall store. I was getting new lenses in my glasses after having cateract surgery. I ended up with a new pair of sunglasses and am now waiting for the return of my computer glasses. Warby Parker's is my go-to place. They are professional, affordable and fast.
- LCLisette CrepeauxDec 31, 20255.0The best eyeglass shopping experience!! Curtis is AMAZING!! Friendly, knowledgeable and he picked out the perfect frames for me and my hubby. Highly recommend.
- BJB. JonasDec 27, 20255.0They have a great selection of glasses and very helpful sales people. I usually find what I want and get the glasses very quickly in the mail.
- HSHollie StampsDec 21, 20255.0Fast, friendly and knowledgeable service. Our representstive was able to take one look at my daughters face and help her find the right fit. My daughter was not only able to find a perfect pair of frames, but she was able to find 2, which is quite the accomplishment! It was by far the easiest frame shopping experience that I have ever had. I highly recommend! 10 out of 10
- IYIvonne YepezDec 17, 20252.0The store associate that placed my order did not verify my mailing address. Once she completed the order, I asked her what address the order was going to and sure enough it was an old address. She acknowledged that she should have verified my address before placing the order. She took down my current address and assured me she would take care of it. Two days later, I did not see an update through the app, so I called customer service just to double check. The rep that took my call confirmed that the address was still the old one, so they took care of it.
Frequently Asked Questions About Warby Parker Washington Square
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription. If you'd like to pay with an [FSA or HSA](https://www.warbyparker.com/flexible\-spending\-accounts) card, remember to bring that along, too.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you accept vision insurance?
We're in\-network with several major insurance carriers, and we also make it easy to use out\-of\-network benefits. (Coverage may vary by location or plan.) Get all the details [here](https://www.warbyparker.com/insurance).
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://www.warbyparker.com/gift\-card), too!
What should I bring when visiting Warby Parker Washington Square?
You only need your eyes to try on frames. For prescription glasses or contacts, it's helpful to bring your current prescription (digital or physical) and an FSA or HSA card if applicable. You can also come just to browse non-prescription sunglasses or book an eye exam.
Do you accept vision insurance at the Portland Washington Square location?
Yes, Warby Parker is in-network with several major insurance carriers and facilitates out-of-network benefits, but coverage varies by location and plan.
Can Warby Parker Washington Square take optical measurements and adjust frames?
Yes, they provide necessary optical measurements for orders and offer complimentary lifetime adjustments if your frames don't fit perfectly.
What is the return and exchange policy at Warby Parker Washington Square?
They offer a 30-day hassle-free return or exchange policy on all eyewear and accessories, including contact lenses if returned unopened within 30 days.
Does Warby Parker Washington Square offer gift cards?
Yes, physical gift cards are available online and in stores, along with e-gift cards for immediate gifting.
What are the store hours for Warby Parker Washington Square?
Open Monday through Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 7:00 PM Pacific Time.
Where is Warby Parker Washington Square located?
It's located at 9640 SW Washington Square Rd., Space G11, Portland, OR 97223, United States.
Are there nearby stores where I can shop for kids' clothing near Warby Parker Washington Square?
Yes, Hanna Andersson and the Disney Store, both childrens' clothing stores, are close by and can be visited before or after your eyewear appointment.
What dining options are near Warby Parker Washington Square?
Nearby dining includes Gen Korean BBQ House for Korean cuisine and Nordstrom Ebar Artisan Coffee for coffee and light bites, great for grabbing a meal or a snack before or after your visit.
Can I find fashion and accessory stores near Warby Parker Washington Square?
Yes, there are several nearby fashion and accessory stores such as PINK by Victoria's Secret, Swarovski, Brighton Collectibles, Coach, Levi's Store, Aritzia, Michael Kors, and Na Hoku for a variety of shopping options.