LensCrafters

4.9
295 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
10021 NE Cascades Parkway, Portland, OR
97220, United States

Hours

Reviews

4.9
295 reviews
5 stars
281
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3
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1 star
6

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with particular mentions of Yvette and Teresa for their exceptional service.

Product Selection

The store offers a wide variety of frames and lenses, which customers appreciated during their shopping experience.

Efficiency

Many reviews highlighted the quick and efficient service provided, with staff members assisting customers promptly and effectively.

Communication Issues

Some customers experienced delays and poor communication regarding their orders, leading to dissatisfaction with the overall service.
  • BR
    Brian Rand
    5 days ago
    5.0
    Very excellent customer service , harry the manager is so nice and helpful. Always has a smile and knows his stuff that is reason I’m repeat customer
  • PP
    Parallax
    Jan 1, 2026
    5.0
    So been struggling at the Vancouver lense crafter for months…decided to go to cascade stations lense crafter and they got my prescription and lenses perfect first time. Definitely would go to cascade lense crafter over Vancouver lense crafter! Thank you for the optometrist there for checking up on my eyes for no cost and lense crafter for replacing for free even tho I was dealing with Vancouver lensecrafter!
  • IB
    Iryna Bashynskyy
    Dec 29, 2025
    5.0
    I had a wonderful experience at LensCrafters! I recently got progressive glasses, and the team was so helpful and patient throughout the process. The specialist took time to explain my options. Thank you for the great service and care!
  • MB
    Melly Bean
    Dec 24, 2025
    5.0
    The person who helped me was so patient and helpful. I probably tried on half of the glasses in the store, but she said that was fine and even gave advice when I asked. Thanks!
  • SZ
    S Zaremba
    Dec 23, 2025
    5.0
    Yvette at Cascade Station was outstanding. Took the time to help me get exactly what I needed. She was not multitasking, she listened to what I said, and presented options after doing research based upon my criteria.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.