Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
278 reviews
5 stars
264
4 stars3
3 stars2
2 stars3
1 star
6
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff, particularly Teresa, Yvette, and Claire, for their exceptional service, friendliness, and willingness to help.
Product Knowledge
Staff demonstrated strong knowledge about eyewear options, helping customers choose the right frames and lenses based on individual needs.
Repair Services
Many customers appreciated the quick and free repair services offered for glasses, enhancing their overall experience.
Store Environment
The store was noted for being clean, well-organized, and having a pleasant atmosphere, contributing to a positive shopping experience.
Order Issues
Some customers reported delays and issues with their orders, indicating a need for improved communication regarding order status.
- HFHeidi FrazierNov 17, 20255.0Yvette’s, Thank you for spending all the time with us & caring about the details. I will be back for my sunglasses soon. You definitely know how to give great customer service & expertise!
- PTPaz TribeNov 17, 20255.0Yvette at LensCrafters, Cascade Station location in Portland is OUTSTANDING!! What you can expect to receive from Yvette is expertise matched with genuine personal care. You will feel like she’s a friend. She meets your needs and desires to the very best of her ability while spending all the time you may need. She will ensure she’s working with your budget & even sharing savings with various options you may not know about. Yvette verified insurance benefits & discovered the most cost effective options for us. Yvette has natural abilities to subtly watch and listen so that she can offer assistance with all the choices available. Her knowledge is evident when she explains why one style may be better suited over another and she proved that she was truly listening to her customer when she explained why. Yvette is fabulous with helping our seasoned folks in such a kind way. I took my 85 year of age mom into the Cascade location to get glasses, we both left with smiles and feeling great. I felt like I had the type of customer service we all pray to receive especially when purchasing items of such importance, thanks to Yvette!!
- FCFernando Antonio Rojas ChunNov 15, 20255.0Se tomaron el tiempo para escuchar mis dudas acerca de los lentes y buscar la mejor opción para mí
- TETara EverybodytalksaboutNov 8, 20255.0Service was quick and great 10/10 for me!!
- JWJoshua WillardOct 9, 20255.0Absolute best experience shopping for glasses. They found every way possible to help me. Definitely recommend their service. Thank you Yvette and Claire!!! 🙏🏻🙏🏻🙏🏻
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Portland offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans such as EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health, among others.
How can I schedule an eye exam appointment at LensCrafters in Portland?
You can schedule an eye exam online through their appointment link at LensCrafters' website or visit the store during business hours to book your exam.
What are the store hours for LensCrafters in Portland?
LensCrafters is open Monday through Friday from 9:00 AM to 5:00 PM, Saturdays from 9:00 AM to 6:30 PM, and Sundays from 12:00 PM to 4:00 PM.
Does LensCrafters in Portland offer contact lens fittings?
Yes, LensCrafters provides contact lens fittings which include detailed eye measurements and an additional evaluation, requiring a separate fee.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, current eyeglasses, sunglasses, contact lenses, and any questions you have for the optometrist.
Is LensCrafters in Portland wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customer convenience.
Where is LensCrafters located and what is the surrounding area like?
LensCrafters is located at 10021 NE Cascades Parkway, Suite S-4B, in the Cascade Station area of Portland, OR.
What nearby places can I visit when shopping at LensCrafters in Cascade Station?
Nearby you can visit Mattress Firm Cascade Station for travel needs, Ariat Brand Shop for clothing, and PDX EyeCare for additional optometry services, making it convenient to combine shopping trips.
Are there dining options near LensCrafters in Cascade Station?
Yes, nearby dining includes Red Robin Gourmet Burgers, ParkStone Wood Kitchen and Taps, Cha Cha Cha Taqueria, The Original WOW! Burger, Pizanos Pizza, and Von Ebert Brewing for a variety of food and beverage options.
Can I enjoy coffee or desserts near LensCrafters at Cascade Station?
Yes, there are several nearby options such as Starbucks, Cascade Cars and Coffee Portland, Crumbl Cookies, and Crumbl - Cascade Station for coffee and sweet treats.