Planet Fitness

4.5
253 reviews

About

Fitness CenterTanning SalonSpaGymPersonal Trainer
At Planet Fitness, we believe We’re All Strong On This Planet™. No two members are the same – their goals, routines, and reasons for working out are different – but the one thing they all have in common is their strength. With 2,700+ locations and best-in-class equipment, we provide a welcoming space for everyone to build strength at their own pace in a Judgement Free Zone®. Find yourself at a club near you or download our mobile app for hundreds of ways to get strong.

Location

Planet Fitness
3655 Crater Lake Hwy, Medford, OR
97504, United States

Hours

Reviews

4.5
253 reviews
5 stars
191
4 stars
30
3 stars
11
2 stars
6
1 star
15

What are people saying?

AI-generated from recent customer reviews

Staff Quality

Many customers praised the friendly and helpful staff, highlighting specific employees who went above and beyond.

Cleanliness

The gym is consistently noted for its cleanliness and well-maintained facilities.

Equipment Variety

Customers appreciate the wide selection of equipment available, although some desire more free weights.

Customer Service Issues

Several reviews mention poor experiences with customer service, particularly regarding membership cancellations and billing.

Atmosphere

The gym is described as having a welcoming and non-intimidating atmosphere, suitable for all fitness levels.
  • PF
    Patrick Frees
    5 days ago
    5.0
    Friendly staff, pretty busy depending on time.
  • AM
    Angela Maggetti
    Nov 10, 2025
    5.0
    Always a good vibe!
  • BM
    Beth Madison
    Oct 15, 2025
    5.0
    Another fantastic location! Hot showers, lovely staff. Great location.
  • CD
    Cory Davis
    Oct 1, 2025
    1.0
    So I recently quit going to planet fitness because of the simple fact that there’s a certain employee that worked there by the name of BING HE’S MORE THAN NICE HE’S MORE OF A WEIRDO. HE SAYS YOUR NAME AND THEN REMEMBERS YOUR NAME AND THEN WALKS AROUND THE GYM ACTING LIKE HE’S FILLING UP BOTTLES OR CHANGING PAPER TOWELS OR PUTTING STUFF IN STORAGE AND SAYS YOUR NAME HE GIVES YOU THE HEEBIE-JEEBIES IF YOU’RE A FEMALE UNLESS YOU LIKE THAT KIND OF ATTENTION THAT IS ME PERSONALLY I DON’T. I JUST WANNA COME WORK OUT AND NOT FEEL HARASSED ON TOP OF THAT. I DID A CUSTOMER SERVICE COMPLAINT AND THEIR WONDERFUL TEAM REACHED OUT BY THE NAME OF ALEX TOLD ME WHAT DO YOU LIKE SOMEBODY BE A NICE TO YOU? NO, I DON’T WANNA FEEL LIKE I’M BEING CREEPED ON WHILE I’M WORKING OUT. I’M A FEMALE SO HE CAN’T RELATE UNLESS HE CHANGED OVER NOT TO A FEMALE SO WILL NOT BE COMING BACK. WE’LL CONTINUE LEAVING BAD REVIEWS BECAUSE PLANET FITNESS IS NOT THE GYM THAT I THOUGHT IT WAS VERY SAD THAT YOU CAN’T EVEN EXPRESS YOUR CONCERNS WITHOUT FEELING ATTACKED. IT’S FINE THAT’S WHY I’M GONNA KEEP ON AND I’M GONNA TALK TO THE CEO OF THIS COMPANY. SHE IS A FEMALE.
  • PO
    PistASHLEY O
    Sep 8, 2025
    5.0
    Im here almost everyday and been coming for over 3 years now- I came as a clueless 30 something that had 0 flexibility or knowledge about training. No one was looking my way or judging while I followed workouts on my phone. I have lost over 30lb thanks to the purple gym- The staff feel like a little family now, and I am so comfortable at my home away from home! I shall remain loyal for years to come. I trained 18 weeks for the Eugene Marathon almost exclusively on their treadmills to pace and prevent injury.

Frequently Asked Questions About Planet Fitness

Where is Planet Fitness located in North Medford, OR?

Planet Fitness is located at 3655 Crater Lake Hwy, Medford, OR 97504.

What are the opening hours for Planet Fitness in North Medford?

Planet Fitness is open Monday to Thursday from 5:00 AM to 10:00 PM, Friday from 5:00 AM to 9:00 PM, and Saturday and Sunday from 7:00 AM to 7:00 PM.