Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
43 reviews
5 stars
34
4 stars
4
3 stars
1
2 stars0
1 star
4
- JNJackson NichterNov 12, 20255.0Joe was super friendly and helpful! He even helped me find a link to a product I need for my wheelchair! Thank you!
- JMJennifer MarcusNov 10, 20255.0Thank you Joe! When I requested a service check-up for my husband’s power chair I was not expecting such a fabulous technician. You not only answered all my questions, you were graciously helpful with explaining everything so clearly. We will ask for you every time!
- RHRuth HettmanAug 28, 20255.0On 12/2/25 6I had the pleasure of working with the wheelchair technician Jaime Plascencia. He was knowledgeable, kind, and efficient. P.S. this is Hannah Hettman's review. It's just a little confusing because my legal name is Hannah but my prepared name is Ruth.
- VIVincent IrelanAug 25, 20254.0My text Joseph arrived on time with friendly and knowledgeable. He helped adjust things on my chair and ordered new parts. Friendly guy who did a good job.
- AJApril JordanJul 30, 20251.0Phone calls go to 800 number and not the local office. The call center can't give any real information about my repair request and why there's an issue. Call center can't seem to get ahold of this location to even transfer my call to them so I can work on solving why there seems to be issue with proceeding with my repair. I've put in multiple call back requests, but still no call back. I've emailed them and still no reply. I'm full time dependent on my chair, so having a long wait for repairs is a barrier to simple survival for me. They show they don't care by their customer service. I've been using this company for years and they've just gotten worse over time. 6 to 24 months is the average time to repair my broken chair.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products and services does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions, including wheelchairs, mobility scooters, stairlifts, and wheelchair lifts. They also offer services such as remote evaluations, service, and repair.
What are the operating hours of National Seating & Mobility in Lake Oswego?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. They also observe closures on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is National Seating & Mobility located in Lake Oswego?
They are located at 5820 Jean Rd, Suite 100, Lake Oswego, OR 97035, United States.
How can I contact National Seating & Mobility for inquiries or support?
You can reach them by phone at +1 503-746-6333 or by email at Portland@nsm-seating.com.
Does National Seating & Mobility provide wheelchair-accessible facilities?
Yes, the location has a wheelchair-accessible entrance to accommodate clients.
Is National Seating & Mobility affiliated with any professional associations?
Yes, they are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby places can I visit around National Seating & Mobility in Lake Oswego?
Nearby you can visit The Little Gym of Lake Oswego for gymnastics and sports activities and Forge Performance NW for gym and active life experiences.
Are there convenient spots for pet care near National Seating & Mobility?
Yes, At Home Veterinary Services is located nearby, providing veterinary and pet care services.
Where can customers find legal support near National Seating & Mobility?
Lake Oswego Elder Law and Robert Le Attorney, PC, specializing in legal services and personal injury law, are located nearby for legal assistance.
How can nearby businesses support a visit to National Seating & Mobility?
After visiting NSM, you might consider exploring shopping at Kelly’s Jelly or picking up essentials at Walmart Neighborhood Market, both located nearby for your convenience.