Brand Certified
National Seating & Mobility
4.5(43 reviews)
Certified by National Seating & Mobility • Mar 08, 2026
Business Details
5820 Jean Rd, Lake Oswego, OR
97035, United States
Certified by National Seating & Mobility • Mar 08, 2026
(503) 746-6333
Certified by National Seating & Mobility • Mar 08, 2026
https://locations.nsm-seating.com/or/lake-oswego/5820-jean-rd
Certified by National Seating & Mobility • Mar 08, 2026
About
Certified by National Seating & Mobility • Mar 08, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- Cash onlyNot available
- Wheelchair accessible entranceAvailable
Location
Certified by National Seating & Mobility • Mar 08, 2026
Hours
Certified by National Seating & Mobility • Mar 08, 2026
Reviews
4.5
43 reviews
5 stars
34
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4
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1
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1 star
4
- JNJackson NichterNov 12, 20255.0Joe was super friendly and helpful! He even helped me find a link to a product I need for my wheelchair! Thank you!
- JMJennifer MarcusNov 10, 20255.0Thank you Joe! When I requested a service check-up for my husband’s power chair I was not expecting such a fabulous technician. You not only answered all my questions, you were graciously helpful with explaining everything so clearly. We will ask for you every time!
- JMJennifer MerkelMay 6, 20255.0All the NSM folks are kind, helpful, and down-to-earth! They’ve been super helpful with orders, insurance questions, parts, adjustments, etc. Shoutout to Joe Kuschnick who recently helped install a replacement SmartDrive dial!
- KGKevin GeorgeJan 8, 20255.0Dillan Verge stayed after hours to finish my chair he did a great Job thanks Dillian
- ANA Boy About Town (Dr Mod Nut)Aug 15, 20181.0The absolute worst customer service I have EVER experienced. It was a time in my life where my independence was being striped from me do to a progressive cognitive disease and I was in the market for an electronic mobility device. It took at least a half dozen messages left on my part to receive a call back (I was at the mercy of my insurance company national seating and mobility was one of three companies I could use for my electronic device). When “Karen” finally returned my call, she was rushed, uninterested in hearing my need, curt and dismissive. After nearly a five week waiting period for a representitive to call and schedule an in-home “evaluation,” which might have lasted seven minutes, due to “I’m not certain we accept your medical insurance. I’ll go back to the office and have Karen verify and I’ll call you back within the hour.” I informed both Karen and the representative at least a half dozen times that it was my medical Insurance company and provide their contact information, as National Seating and Mobility is a preferred provider for electronic mobility devices. Getting to the representitive leaving my home with, “ i’ll call you back within the hour,” well that was nearly six weeks ago. Neither he nor Karen ever returned my call. If you want excellent service, go with NuMotion.
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What products and services does National Seating & Mobility offer?
National Seating & Mobility provides one-of-a-kind mobility solutions, including wheelchairs, mobility scooters, stairlifts, and wheelchair lifts. They also offer services such as remote evaluations, service, and repair.
What are the operating hours of National Seating & Mobility in Lake Oswego?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and is closed on Saturdays and Sundays. They also observe closures on certain holidays such as Thanksgiving, Christmas, and New Year's Day.
Where is National Seating & Mobility located in Lake Oswego?
They are located at 5820 Jean Rd, Suite 100, Lake Oswego, OR 97035, United States.
How can I contact National Seating & Mobility for inquiries or support?
You can reach them by phone at +1 503-746-6333 or by email at Portland@nsm-seating.com.
Does National Seating & Mobility provide wheelchair-accessible facilities?
Yes, the location has a wheelchair-accessible entrance to accommodate clients.
Is National Seating & Mobility affiliated with any professional associations?
Yes, they are affiliated with the Rehabilitation Engineering and Assistive Technology Society of North America (RESNA) and the National Rehabilitation Registry of Technology Suppliers (NRRTS).
What nearby places can I visit around National Seating & Mobility in Lake Oswego?
Nearby you can visit The Little Gym of Lake Oswego for gymnastics and sports activities and Forge Performance NW for gym and active life experiences.
Are there convenient spots for pet care near National Seating & Mobility?
Yes, At Home Veterinary Services is located nearby, providing veterinary and pet care services.
Where can customers find legal support near National Seating & Mobility?
Lake Oswego Elder Law and Robert Le Attorney, PC, specializing in legal services and personal injury law, are located nearby for legal assistance.
How can nearby businesses support a visit to National Seating & Mobility?
After visiting NSM, you might consider exploring shopping at Kelly’s Jelly or picking up essentials at Walmart Neighborhood Market, both located nearby for your convenience.
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