Safeway Pharmacy

Reviews

• SS

  Shoshannah Simpson

  Oct 19, 2025
  1.0
  ZERO STARS. This is by far the WORST pharmacy I've ever used. I've been at the Safeway pharmacy in Portland, OR for over a decade and have never had any issues, despite them being understaffed. My family and I moved to Klamath Falls recently so we transferred our prescriptions from the Portland location to this one, and I quickly regretted it. I understand they are understaffed, but that is no excuse for their rude and unprofessional behavior. I can put up with long lines, but not being disrespected. For starters, they are incapable of filling out a prescription on time and if you try and call to ask about it, you get no where, because they hardly ever answer their phones. When someone does actually answer, they are extremely rude and unprofessional. I was trying to figure out why they only sent me half of my son's prescription. I talked to the pharmacist, Sean, and he admitted it was a mistake and blamed it on the outside help they were getting, but yet he still refused to fill the rest of the prescription. He continued to argue with me and then told me, "why don't you just go buy it, it's cheap." I know we're not the only family struggling financially. We're barely making it and I felt like that was just insensitive and unprofessional. After arguing with me a little more, he just hung up on me. I called my sons pediatrician and explained what happened and they confirmed that I should've received twice as much. They said they'd try and call and get it sorted out. When I heard back from the pediatrician they said they tried to call that day but got a message that the "pharmacist was out." They said they tried again the next day, but told me they, "tried calling all day, and no one answered." After all this I decided it was time to switch pharmacies. I switched over to Fred Meyer, and it was definitely worth it.
• SJ

  Shelby Jones

  Oct 6, 2025
  1.0
  Do not use this pharmacy if you need your prescription anytime this century. They do not answer the phones and They are rude. I needed diabetes tester and after waiting 3 weeks still had to get it at a different pharmacy. Literally the worst experience I've ever had.
• AC

  April Cruz

  Sep 8, 2025
  1.0
  This pharmacy has no sense of urgency. I just moved here from California and have seen much better service in the overpopulated big cities. They will not get your medication for you until the next day after you drop your prescription and thats if they have it. I went to the doctor on a Thursday and they did not get me meds until Monday. It is an uncontrolled med that causes withdrawals if I dont have it and it put me a precarious position. I'm switching to another pharmacy immediately. They should have had this med in stock for the very reason a person can go through withdrawals. They didnt bother to tell me it wasn't in stock either. They just dont really pay attention or care, I guess. Thumbs down to this particular pharmacy. Management needs to get retrained and then retrain their employees to do a better job.
• EB

  Elisha Botts

  Jul 24, 2025
  5.0
  So even though they have a little bit of a line the pharmacist is on top of most prescriptions that are a need to be done basis good job switching from Albertsons to Safeway even though Albertsons had the same ethics I swear by Safeway pharmacy for all my prescriptions they will figure it out and help when needed and they are not afraid to say we don't have it in stock please call around and let us know if you can find it somewhere else and they are hard working to make sure your prescriptions will be filled that day thank you Safeway!¡!!!! Your awesome!!!!!!
• KH

  kenny hess

  Nov 6, 2023
  1.0
  I love the staff but the line is always to long.

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