Physiq Fitness

Reviews

• DD

  Dark_xGhost

  Jan 2, 2026
  1.0
  Very bad customer service, my work provides active and fit but I was turned away because I was told they don’t accept it.
• CK

  Connor Mylan Kunz

  Dec 24, 2025
  5.0
  Arguably the best gym in Keizer. Good equipment, helpful employees, rarely have to wait to use the equipment want. Also love that they have a sauna.
• BF

  Bryce Falk

  Dec 9, 2025
  3.0
  They have been missing a 35 lb free weight for 5 months. I bring this up to the staff about every month. I keep getting told the weight is under maintenance. There is a lack of 35lb free weights to begin with. Staff is nice and gym is kept clean.
• NH

  noel hohn

  Dec 7, 2025
  5.0
  I was nervous to come here because I convinced myself that I would not fit in or feel comfortable, since I am new to working out. Honestly, everyone is here for one thing and the staff is respectful and non-judgmental. The gym equipment versatile and amazing quality. Most of my friends also go to physiq and I cannot wait to work out with them. :) I recommend all "gym babies" and anyone new to working out to join. The Keizer one is super nice.
• AM

  Audrey M

  Nov 23, 2025
  1.0
  I was really excited to open a membership here. Me and a friend agreed to join together to get back in shape. We were really excited about having unlimited guest passes. 2 weeks into the membership I brought my daughter with me on a weekday, and they told me it was only for weekends. I showed the manager that this was not noted on the laminated sheet at the front desk when I chose my premium membership. He then told me *it's on our website and it's your lack of reading the fine print*. I was a little shocked that he said this, as I mentioned this was not noted on the laminate posted in the club and that was where I had read about the membership, not online. I expressed that it was extremely deceptive. I requested that my daughter be allowed workout that day and thankfully, he agreed. My experiences with staff so far have been relatively dismissive. I've had several encounters with disrespectful staff ignoring me when I come to the counter. On several occasions I requested the hydro massage room and upon entering once, had to go back to the front desk a second time to ask, then upon a my 3rd return to the room I had to go back again. When I confronted the young lady who I had asked 3 times she interrupted me and went on to talk to someone else. I then had to speak to the manager about it. They treat people who are larger in size discriminatory and I actually avoided going to the gym because of this for weeks. It almost feels like they are trying to get me to cancel. Tonight I experienced another rude young man who wanted me to check back in in order to use the hydro massage, I asked him why that was necessary as I had already checked in and if this was a new policy. He asked for my phone number and I was already in the process of checking in on my phone. He would not make eye contact with me and I asked what room I could use, he told me room 1. I went into room 1 and no timer was set, so I went back out to ask if he could please set it up and then he said room 2. I said okay so it's room 2? He said yes. I asked him his name and he refused to tell me. He asked why I wanted his name and I said I intended to speak with the manager. If dealing with unhappy disrespectful youth working here weren't enough, there are what look like gang members working out here. Upon leaving in the evening recently many cars were driving around in the parking lot in circles extremely wild. It takes some of us a lot of courage get to the gym because of experiences like this. I will not be bullied and ignored into cancelling. I invested in a product and so far it's not living up to what was promised. Hopefully my experience will help others to make a fully informed decision before doing business with Physiq. I decided tonight that I would go online and leave my experience because I think others should know before paying a sign up fee and getting invested in a place where they will be treated like this. I do hope that this review can help create positive change within, so that people who come here to get self care are treated better, especially people of size and weight. It's unfortunate when so many people are so unhappy in a place where they should be happy! The owner needs to have better hiring practices with this young rude staff and I would probably assume that much of the unhappiness and disrespect probably comes from somewhere. I hope my experiences helps you better understand the Keizer Physiq and why you may not want to give them your business. Update as of 11/29/25: The same young man who refused to give me his name continues to ignore me when I asked for hydro massage. I had to go back 3 times. I uploaded videos. I'm tired of this Update 1/7/26: After my upload of proof on how I was being treated every time I visited the gym and having to reach out to corporate email, the manager contacted me and apologized for the young man's behavior. So far I haven't had any more issues. Nobody should have to go through this in order to be treated with respect. I'm paying for a product and expect it to live up to what it promises.

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