LensCrafters

4.6
421 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2100 NE Allie Avenue, Hillsboro, OR
97124-9004, United States

Hours

Reviews

4.6
421 reviews
5 stars
370
4 stars
5
3 stars
0
2 stars
7
1 star
39

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, knowledgeable, and helpful, with many specific mentions of employees like Connie, Angie, and Mike for their exceptional service.

Product Knowledge

Many reviews highlighted the staff's expertise in guiding customers through frame and lens options, ensuring they found the best fit for their needs.

Mixed Experiences

While most feedback was positive, some customers reported poor post-sales support and issues with appointment cancellations, indicating inconsistency in service quality.

Quick Repairs

Customers appreciated the quick and efficient service for minor repairs and adjustments, often provided free of charge.

Store Environment

The store was generally described as clean and well-organized, with a good selection of frames, although some customers noted instances of staff being inattentive.
  • DB
    D Buckley
    2 days ago
    5.0
    Came in with nose pads falling off and Connie took great care of me. I will be back because of the customer service Connie gave.
  • KI
    Karen Imanishi
    3 days ago
    5.0
    Connie went above & beyond to help us in our time crunch situation, fantastic service & great selection, thank you!
  • DW
    Daniel Weiss
    3 days ago
    5.0
    Purchase process today went very well. I did a full walkabout of the store to look through the frame selection, but had a particular frame in mind ahead of time to compare any others to. After locating the frame, my salesperson, Brandon, quickly took down all the required info and got me out the door super fast. Very professional and kind. So appreciate that.
  • ME
    Mahadev Eakambaram
    Dec 24, 2025
    5.0
    We had a fantastic experience at the Tanasbourne LensCrafters. Angel (Angie) was an absolute pleasure to work with. She patiently navigated the issues with our VSP plan, which kept showing as ineligible even though we knew it was valid. She also guided us through frame selection and clearly explained all the options available to us. We’ve shopped here before, but this visit was on a completely different level thanks to Angie’s support. We ended up spending more than we originally planned, yet walked out feeling genuinely good about our choices. That’s the kind of sales professional who elevates the entire experience and takes a store to the next level.
  • JG
    Jennifer Gillette
    Dec 20, 2025
    5.0
    Popped in for an adjustment of glasses bought elsewhere and they fixed them quickly and perfectly! Super helpful!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.