LensCrafters

4.6
404 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
2100 NE Allie Avenue, Hillsboro, OR
97124-9004, United States

Hours

Reviews

4.6
404 reviews
5 stars
354
4 stars
5
3 stars
0
2 stars
7
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Connie, Mike, and Micah.

Repair Services

The business received positive feedback for quickly and effectively repairing glasses and sunglasses, often at no charge.

Mixed Experiences

While many reviews were positive, some customers reported poor experiences, including long wait times and unprofessional behavior from management.

Product Selection

Customers appreciated the variety of frames and lenses available, noting that the selection catered to different styles and budgets.

Appointment Issues

Several reviews highlighted issues with appointment scheduling and communication, leading to frustration among some long-time customers.
  • MH
    Michele Hutter
    Nov 11, 2025
    5.0
    I saw Angela “Angie” at the Hillsboro, Oregon store. She is remarkable smart, knowledgeable and very kind. My new progressive lens glasses she suggested for close, mid and distance vision are a “Game Changer”. In the past I had only gotten computer glasses 🤓 which were great for reading and close work space however, I was constantly taking them on and off, misplacing them and had trouble going back and forth being in and out of my glasses throughout my work day. These really are life changing. Angie was not trying to upsell me and instead spent a lot of time explaining why these new lens would improve my vision throughout the day. I have less eye fatigue. Lencrafters uses tests that were superior to my private eye doctor and a wide variety of brand name frames to choose from. They also take most insurance plans and easily look them up and discount you accordingly. If I was her supervisor I would give her a raise for being an exceptional employee and person. I cannot thank you enough Angie.
  • RQ
    Rebecca Quintana
    Nov 8, 2025
    5.0
    I go here every year for my annual eye exam and am always happy with the price, selection and service. Connie and Andrea especially were very welcoming. Can’t wait to pick up my new frames!
  • PP
    Pedro Perez
    Nov 8, 2025
    5.0
    Jaedyn I brought my glasses in they were warped and she fixed them in no time :)
  • GO
    garrett oliver
    Oct 30, 2025
    5.0
    andrea repaired my glasses today, and let me tell you she is the most phenomenal human being i have ever interacted with. i would highly recommend coming to lens crafters in tanasbourne. top notch service.
  • KR
    Kim Rojas
    Oct 29, 2025
    5.0
    Super service! Everyone was professional yet personable. Connie helped me choose the best glasses in my price range with zero pressure. Dr. Ruecker is really on top of her game. Love this place - won’t be going anywhere else!

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.