Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
317 reviews
5 stars
291
4 stars
11
3 stars3
2 stars2
1 star
10
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received praise for their friendliness, helpfulness, and professionalism, with many customers highlighting specific employees like Mike, Alma, and Evelyn for their exceptional service.
Knowledge and Expertise
Customers appreciated the staff's knowledge about products and services, particularly in helping them choose the right frames and lenses for their needs.
Repair Services
Many reviews noted quick and efficient repair services, with several customers expressing satisfaction with the no-charge repairs for minor issues.
Pricing Transparency
While many customers found the prices competitive, some expressed confusion regarding charges and discounts, indicating a need for clearer communication about pricing.
Overall Experience
The majority of reviews reflected a positive overall experience, with customers expressing satisfaction with their purchases and the service received.
- RARebecca AlbrichNov 16, 20255.0Visited LensCrafters at Town Center. Mike 400768 was very helpful, will definitely return.
- SSSheenaNov 14, 20255.0My appointment with Dr. Lieu went quick and it went super smooth. She was super nice and seemed to care if I had anything I was concerned about. Katie my salesperson was patient, super sweet and really nice. Picking out new frames went smooth and she was very, very helpful. She was also very personable. I'm definitely going to continue coming here.
- KSKatty ShawNov 1, 20255.0Alma was very attentive and was very personable with us. We really appreciate her knowledge. She is very nice and respectful, wonderful to work with.
- CPcaseylynn PhelanOct 31, 20255.0Very impressive customer service. Alma in the clackamas location displayed excellent knowledge of the products and technology in lenses and asked very detailed questions to help me decide what was best for my needs.
- TDTheresa DeussenOct 12, 20253.0The good parts: staff were friendly and helpful, as well as patient while I decided on frames. Overall price was notably lower than an estimate for something similar at a competitor. We have received our glasses and are happy with them. The bad parts: price and what we were paying for was murky. The assistant claimed he gave us an extra $50 off, though I can’t find evidence of that on the long receipt. What I do see is two charges, one for me, one for my husband, for a protection plan we never asked for nor were asked if we wanted. This is not something we would have chosen, but I see now we were charged $44.99 each for this plan.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What products and brands are available at LensCrafters in Happy Valley?
LensCrafters offers a wide range of eyewear including eyeglasses, sunglasses, frames, and lenses from designer brands like Oakley, Prada, Burberry, Versace, Dolce & Gabbana, Ray-Ban, and more.
What types of eye exams and services does LensCrafters provide?
LensCrafters provides comprehensive eye exams using the latest vision technology, including Digital Retina Photo (varies by location). They also offer services like AccuFit and myLook to help fit your eyewear.
What are the operating hours of LensCrafters in Happy Valley?
LensCrafters is open Monday through Saturday from 10:00 AM to 8:00 PM and on Sunday from 11:00 AM to 6:00 PM.
Which vision insurance plans does LensCrafters accept?
LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, and Davis Vision by Versant Health. All prescriptions are welcome.
How can I schedule an eye exam at this LensCrafters location?
You can schedule an eye exam online through their reservation link or quick schedule link provided on their website.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for your eyewear orders.
What payment options are accepted at LensCrafters?
LensCrafters accepts multiple payment options including American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Are there other optometrists or eyewear stores near LensCrafters at Clackamas Town Center?
Yes, nearby eyewear and optician places include 82nd EyeCare, Visionworks, and Sunglass Hut, providing additional options for eye care and glasses shopping.
What nearby dining options can I explore before or after visiting LensCrafters?
Near LensCrafters, you can enjoy a meal at Mirakutei Sushi and Ramen, The Cheesecake Factory at Clackamas Town Center, Sinju sushi restaurant, Auntie Anne's bakery, or Dough Zone dumpling restaurant.
What nearby places provide relaxation or wellness services near LensCrafters?
Nearby wellness and spa services include Reflexology, O’Chi Reflexology, and Prim Nails Spa Lounge, ideal for relaxation after your eye care visit.