LensCrafters

4.8
325 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
12000 SE 82nd Ave, Happy Valley, OR
97086-7721, United States

Hours

Reviews

4.8
325 reviews
5 stars
299
4 stars
11
3 stars
3
2 stars
2
1 star
10

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Mike, Alma, and Evelyn.

Expertise

Reviewers highlighted the professionalism and expertise of the doctors and sales staff, noting their ability to address customer needs and provide tailored advice.

Repair Services

Many customers appreciated the quick and efficient repair services offered, often at no charge, which contributed to a positive overall experience.

Mixed Experiences

While most feedback was positive, there were some complaints regarding order accuracy and communication issues, indicating room for improvement in these areas.
  • GD
    Greg Durkee
    Jan 6, 2026
    5.0
    They fixed my glasses when nobody else could Thanks so much
  • RH
    Ryan Hein
    Jan 2, 2026
    5.0
    I went in to make sure I spent all my money on my HSA for the year. Jeremy helped my out a lot to go over the various ways that would best use my funds along with a couple options that would get me a rebate as well to maximize savings. I'm so thankful for the wonderful service and the nice & pleasant atmosphere. Thank you so much Jeremy!!!
  • AD
    A Dubz
    Dec 24, 2025
    5.0
    Mike was great and helped fix my glasses quick
  • LT
    Lana Ketchem Turner
    Dec 8, 2025
    5.0
    Very happy with the service. The Doctors paid close attention to what i was saying anout how my vision had changed. They went the extra step in making sure my vision was comfortable for me. So glad Kiazer teame up with Lens Crafters
  • VS
    Valina Seangly
    Dec 4, 2025
    5.0
    I have a really hard prescription to be filled and not only was LensCrafters recommended by a Costco employee, my total experience at Clackamas Town Center LensCrafters is the best customer service and expert doctor advice I have ever received in my 55 years on this Earth.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.