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Quest Diagnostics

3.5
(139 reviews)

Business Details

4010 Aerial Way, Eugene, OR
97402, United States
(541) 650-3176
https://locations.questdiagnostics.com/or/eugene/4010-aerial-way

About

Family Medicine
The Quest Diagnostics difference. Bringing together quality, speed, and technology to power advanced, affordable diagnostics for all. No trade-offs required.

Location

Quest Diagnostics
4010 Aerial Way, Eugene, OR
97402, United States

Hours

Monday7:00 AM - 5:00 PM
Tuesday7:00 AM - 5:00 PM
Wednesday7:00 AM - 5:00 PM
Thursday7:00 AM - 5:00 PM
Friday7:00 AM - 5:00 PM
SaturdayClosed
SundayClosed

Reviews

3.5
139 reviews
5 stars
74
4 stars
12
3 stars
3
2 stars
4
1 star
46
  • SB
    Sharon Blackwell
    3 days ago
    4.0
    Long wait even with appointment.
  • KM
    Kent Macdonald
    Apr 2, 2026
    1.0
    Quest Diagnostics really sucks. It's impossible to set an appointment on there web page.
  • JS
    Jodie Smith
    Mar 25, 2026
    5.0
    Always a painless stick, short wait (if any), and quick results easily accessible online
  • WR
    Weber Rodrigues
    Mar 22, 2026
    5.0
    Great service and convenient. Very well trained staff and excellent customer service. I really like the touch screen check-in and the professionalism of the staff. I’m very grateful, thank you guys!
  • MW
    Margarita W
    Mar 13, 2026
    1.0
    I was very disappointed after my most recent visit to Quest on 4010 Aerial Way. The phlebotomist was extraordinarily unprofessional and the experience of getting blood drawn was anxiety provoking as well as physically painful. The phlebotomist was distracted and chatting loudly with her nearby coworker constantly while taking my blood. She had almost no focus on me or my wellbeing. She didn't warn me of the impending poke (completely abnormal) and the needle was inserted unskillfully. The worst part was that due to her distraction, the needle was moving slightly the whole time, which was both painful and scary. I have had equally poor experiences at different Quest locations the last 2 times, so I decided to ask my doctors to send my labs to another lab in the future or just get it done at a hospital. I'm both disgusted and astonished at the lack of professionalism in these visits and will be warning everyone I know to avoid Quest if possible.

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