The Good Feet Store is all about arch supports. Our personally fit, premium supports are designed to keep your feet in the ideal position (improving balance, alignment, and performance) which can even benefit the feet, knees, hips and back. Good Feet's 3-Step System of premium arch supports has been thoughtfully created to suit a variety of needs including work environments, activity levels, lifestyles, and shoe preferences (even flip flops and heels!) Your feet are about to embark on a journey, and we are here to support you every step of the way. Visit the Good Feet Eugene store to experience the difference for yourself.
Staff are frequently described as friendly, helpful, and knowledgeable, providing excellent customer service.
Product Effectiveness
Many customers report significant pain relief and improved mobility after using the arch supports and inserts.
Transparency Issues
Several reviews mention a lack of transparency regarding pricing and return policies, leading to customer dissatisfaction.
Staff Knowledge
Employees are noted for their expertise in foot care and the Good Feet system, often providing thorough explanations.
Mixed Experiences
While many customers have positive experiences, some express frustration with high prices and aggressive sales tactics.
KN
Kara Neal
1 day ago
5.0
Steven did a fantastic job fitting me with the right shoe inserts. He was so nice and attentive to my specific needs. My feet and joints feel so much better! Highly recommend The Good Feet Store. ❤️
RH
Rush Hoag
2 days ago
5.0
They walk on water and perform miracles. Very attentive and sought to fully understand my problems. Measured my feet and provided the appropriate adjustment.
DM
Donald Mady
Nov 10, 2025
5.0
Very nice people! Save yourself money in the long run and get the system. They are also lifetime warranty and you can get new ones at any store.
JH
Jason Huber
Oct 29, 2025
1.0
So, I gave this place and their system the old college try. They sold me 1 pair of sneakers and their orthotic system. It cost about $1800. There's no guarantee and it hurt the entire time trying to adapt to this. I told them up front I have newly diagnosed neuropathy along with chronic long time back pains and etc. They said it will help and likely 'fix' me by straightening out my spine and skeletal structure in general. Has it helped? Maybe a little bit(?) Honestly not sure since I still have chronic pain and neuropathy. I can't tolerate the aggressive inserts or the regular ones, only the relaxers. But again, honestly don't and didn't notice any real pain relief.
Best description is these are like teeth braces but for the soles of your feet. Nothing is a custom fit like I initially thought.
Fast forward 6 + months and I just came from the foot doctor. He saw their system since I brought it with me and said that what they have is a general shape and for me at least it doesn't support in the correct areas. He insisted the only real way to properly support your foot is with orthotics of which are custom molded to one's feet for a custom fit. It's $500 for custom orthotics, not $1800 for general shaped like at Good Feet. My foot doctor could tell where my feet need support due to my walking pattern and callus buildup in certain spots. He said, "let me guess, they made you walk on a pressure pad to see how you are walking? That doesn't say much on how to help (my) feet."
The proper support / orthotics will take a mold of your feet using plaster of paris. Period.
Good Feet does not take health insurance. They don't offer a guarantee of any type. And employees helping you are likely paid based on commission. At least that's how it felt. I regret going to this place especially being I had to come from Florence. Twice. Extremely disappointed.
JG
Jim Ginella
Oct 27, 2025
5.0
Had an awesome experience. This is really gonna help my feet. I can tell already would recommend this to anyone do it. Don’t wait.
Frequently Asked Questions About The Good Feet Store
How are our arch supports different from inserts and insoles I can buy online or in drug stores?
Good Feet Arch Supports are designed to provide the firm, yet flexible function necessary to help correct poor foot biomechanics, providing long term pain-relief solutions.
I buy good shoes, but my feet still hurt. Can arch supports help me?
Absolutely. It’s common for people to think that their shoes are the problem, when in reality it’s often the foot that’s going into the shoes that’s the real source of discomfort. By stabilizing the foot with a good arch support, the pain and discomfort caused by common foot and foot-related problems can often be minimized or alleviated.
Will I be able to take my arch supports home the same day I purchase them?
Yes, for ages 6+. Your local Good Feet Store stocks a full inventory of arch supports. Once you’ve been fitted and have found the supports that work the best for you, you’ll be able to wear your new arch supports home.
How do I get my free fitting?
It’s simple. Just stop by your local Good Feet Store. No appointment is necessary, but if you prefer, you can schedule an appointment at the store near you.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, you can use your HSA or FSA to purchase our arch supports. Arch supports, shoe inserts, insoles, or orthotics are eligible for reimbursement with a flexible spending account (FSA), health savings account (HSA), or a health reimbursement arrangement
(HRA). However, arch support reimbursement is not eligible with a limited-purpose flexible spending account (LPFSA) or a dependent care flexible spending account
(DCFSA). Arch Support Inserts are eligible for reimbursement with an FSA or HSA as they are devices placed into your shoes to support the arch of your foot to reduce—or even
eliminate—pain. Important Reminder: FSAs, HSAs, and other listed account types may differ. Be sure to check with your administrator before making a purchase.
How do Good Feet Arch Supports differ from other inserts and insoles available online or in stores?
Good Feet Arch Supports are designed to provide firm yet flexible support that corrects poor foot biomechanics, offering long-term pain-relief solutions.
Can arch supports help if I buy good shoes but still experience foot pain?
Yes, arch supports stabilize your feet, which often minimizes or alleviates foot and related discomfort even if your shoes are good quality.
Will I be able to take my arch supports home the same day I purchase them?
Yes, once fitted, customers aged 6 and older can take their arch supports home the same day as the Good Feet Store keeps a full inventory.
How can I get a free fitting for arch supports at The Good Feet Store in Eugene?
Simply visit the store at 1063 Valley River Way. No appointment is necessary, but you can also schedule one online if preferred.
Can I use my HSA or FSA funds to purchase arch supports?
Yes, arch supports are eligible for reimbursement with most HSAs or FSAs, but you should check with your administrator as some accounts may not qualify.
What are the store hours for The Good Feet Store in Eugene?
The store is open Monday through Saturday from 10:00 AM to 6:00 PM and Sunday from 11:00 AM to 5:00 PM.
Is The Good Feet Store in Eugene wheelchair accessible?
Yes, the store has wheelchair-accessible seating and restrooms to accommodate all customers.
Are credit and mobile payments accepted at The Good Feet Store?
Yes, the store accepts credit cards, debit cards, mobile NFC payments, and also Paycheck payments. Cash-only is not required.
What nearby places can I visit before or after shopping at The Good Feet Store in Eugene?
You could enjoy a meal at Royal India Cuisine or Noodles & Company, visit Cost Plus World Market for home goods, or stop by Valley River Plaza shopping center.
How can nearby businesses like Sterling Vision or Reverza Aesthetic Medicine complement my visit to The Good Feet Store?
After receiving foot care, you might visit Sterling Vision for eye care or Reverza Aesthetic Medicine for spa treatments to enhance overall wellness during your trip.