Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
790 reviews
5 stars
710
4 stars
27
3 stars6
2 stars5
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of individuals like Jayda, Tichelle, and Lucky for their exceptional service.
Expertise
Customers appreciated the knowledge and professionalism of the optometrists and staff, highlighting thorough eye exams and helpful explanations.
Repair Services
The business received positive feedback for quickly and effectively repairing glasses, often at no charge, which enhanced customer satisfaction.
Mixed Experiences
While many reviews were positive, there were a few complaints regarding insurance handling and appointment issues, indicating room for improvement in administrative processes.
- JKJanet KingDec 31, 20255.0As always, the people working at this location are extremely knowledgeable of the products at LensCrafters. They are very welcoming and always go above and beyond to help you find exactly what you are looking for. I’m definitely a satisfied customer!
- TCTovven CoxDec 16, 20252.0My partner and I had an appointment for them to be seen today I attempted to check them in upon arrival while they were going to the bathroom the young man with black curly hair and glasses at the front counter didn't direct me back appointment check encounte(we had never been to this location) instead mumbled something and then ignored me..... Needless to say we will not be returning
- XXxCloverz.playxDec 8, 20255.0An excellent establishment where the people were warm hearted and made you feel very welcome! I would recommend anyone to go, you would not be disappointed!
- JSJaye Da SilvaDec 7, 20255.0Optometrist Tony, was amazing and very knowledgeable and explained things very well. Carlea was very helpful and helped make the experience 10 times better!
- BJBriana JubberDec 5, 20255.0Great service and very affordable prices! The doctor was quick, but still thorough and answered all of my questions. And the staff was very helpful but not pushy at all. I was in and out in less than an hour - Will definitely be going back!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 400 Valley River Center offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide selection of designer eyewear brands including Prada, Burberry, and Versace. They also provide prescription wearable technology like Ray-Ban Meta and Oakley Meta.
What are the operating hours for LensCrafters in Eugene, OR?
LensCrafters is open Monday through Friday from 9 AM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
Can I schedule an eye exam online for LensCrafters at this location?
Yes, you can schedule your eye exam online using their booking link provided on their website.
What forms of payment are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Do I need to bring anything to my eye exam at LensCrafters?
You should bring your vision and medical insurance information, any current prescription eyeglasses, sunglasses, or contact lenses, and any questions you may have about your eye health or eyewear.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
What nearby stores can I visit at Valley River Center besides LensCrafters?
Nearby stores include Buckle for clothing and shoes, Tillys for men's apparel, and Pandora Jewelry for accessories. These options make Valley River Center a convenient shopping destination for eyewear and fashion needs.
Are there any family-friendly attractions near LensCrafters at Valley River Center?
Yes, the Adventure Children's Museum is nearby and is a great stop for families to enjoy educational and interactive exhibits before or after your visit to LensCrafters.
Where can I find food options nearby LensCrafters at Valley River Center?
Nearby food options include Charleys Philly Steaks for sandwiches and Panda Express for fast pan-Asian food, perfect spots to grab a meal during your visit to the mall.