Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Versace, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta, Oakley Meta and Nuance Audio. We accept most vision insurance plans including: EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health plus more. All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
775 reviews
5 stars
696
4 stars
27
3 stars6
2 stars4
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members, including Jayda, Lucky, and Tichelle, received high praise for their friendliness, helpfulness, and professionalism, creating a positive experience for customers.
Eye Exam Experience
Customers appreciated the thoroughness and professionalism of the eye exams, although there were some complaints regarding prescription handling.
Repair Services
The business was noted for its quick and effective repair services, often provided free of charge, which customers found very helpful.
Product Selection
Customers enjoyed the variety of glasses available and the assistance in selecting frames that fit their needs.
Mixed Reviews on Optometrists
While the optical shop staff received positive feedback, some customers expressed dissatisfaction with the optometrists, citing issues with prescription management.
- CBCraig Beery6 days ago5.0Had a new pair of glasses and there was a manufacturer defect. No questions asked. I thought I’d have to use my warranty and pay the $25, but Kameron, Jayda, Alli took care of the issue and no charge. New lenses were orders. Great place to get glasses!
- SJSuzanne JohnsonNov 13, 20255.0The team and doctors here are so welcoming and knowledgeable. Best experience!
- DMDonn McKnightNov 2, 20255.0We were in Eugene for a visit and my glasses broke. Veronica was absolutely the BEST! She fixed my glasses for me, helped me find new frames for my next pair and was just super friendly!
- CSClifford SilverOct 31, 20255.0Had an eye opening experience. Dr Leder sits and explains everything with you. Great team. Melanie and Enya was patient with my new contacts
- JSJ SOct 22, 20254.0The doctor provided a thorough eye exam and was very friendly. The optical shop staff was very helpful in finding new glasses. I would have preferred a more detailed receipt of costs and discounts for the options selected.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters at 400 Valley River Center offer?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide selection of designer eyewear brands including Prada, Burberry, and Versace. They also provide prescription wearable technology like Ray-Ban Meta and Oakley Meta.
What are the operating hours for LensCrafters in Eugene, OR?
LensCrafters is open Monday through Friday from 9 AM to 9 PM, Saturday from 10 AM to 9 PM, and Sunday from 11 AM to 7 PM.
Does LensCrafters accept vision insurance plans?
Yes, LensCrafters accepts most vision insurance plans including EyeMed, Aetna, Humana, United Healthcare Vision, Davis Vision by Versant Health, among others. All prescriptions are welcome.
Can I schedule an eye exam online for LensCrafters at this location?
Yes, you can schedule your eye exam online using their booking link provided on their website.
What forms of payment are accepted at LensCrafters?
LensCrafters accepts American Express, Android Pay, Apple Pay, Cash, Check, Discover, Mastercard, and Visa.
Do I need to bring anything to my eye exam at LensCrafters?
You should bring your vision and medical insurance information, any current prescription eyeglasses, sunglasses, or contact lenses, and any questions you may have about your eye health or eyewear.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance.
What nearby stores can I visit at Valley River Center besides LensCrafters?
Nearby stores include Buckle for clothing and shoes, Tillys for men's apparel, and Pandora Jewelry for accessories. These options make Valley River Center a convenient shopping destination for eyewear and fashion needs.
Are there any family-friendly attractions near LensCrafters at Valley River Center?
Yes, the Adventure Children's Museum is nearby and is a great stop for families to enjoy educational and interactive exhibits before or after your visit to LensCrafters.
Where can I find food options nearby LensCrafters at Valley River Center?
Nearby food options include Charleys Philly Steaks for sandwiches and Panda Express for fast pan-Asian food, perfect spots to grab a meal during your visit to the mall.