Fred Meyer Pharmacy in Eugene, OR is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more.
Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.
Customers consistently reported extremely long wait times, both for phone calls and in-store pickups, often exceeding 30 minutes.
Customer Service
Many reviews highlighted poor customer service, including rude staff interactions and unprofessional behavior.
Staff Competence
While some staff members were praised for their helpfulness, there were numerous complaints about incompetence and lack of knowledge among pharmacy staff.
Communication Issues
Frequent complaints about the inability to reach the pharmacy by phone, with many customers being put on hold indefinitely or hung up on.
IG
Isaac Gallian
3 days ago
1.0
It takes on average 5+ days and hours in line to get prescriptions, and they won’t answer the phones. By far the worst pharmacy I’ve been to, one star is generous.
NR
Natalia Rose
6 days ago
2.0
Probably a great pharmacy if you only have standard issues that can be resolved solely through their website / automated phone tree. Any situation requiring speaking to an actual human and you should probably grab your camping gear and come in person, otherwise you’re SOL. Due to a situation out of my control, I am on day two of trying to get medications prioritized for refill that I am 100% out of, one of which has serious and fast withdrawal symptoms. I came in person yesterday and picked up two other meds by mistake. That’s on me! But I called multiple times yesterday evening, with no one answering despite them being open. I try to stagger my times too, I get that they get busy. I’ve called four times this morning so far, with results of 1) no one answering, 2) “please h-“ before being placed on hold and eventually hung up on, 3) no one answering, and 4) put on hold the second it went through… every time it went through. I cannot afford to leave a message in this kind of situation as I have learned the hard way before. They won’t return calls for multiple days, if at all. I’m not even joking. I understand being busy, but this is not a functioning business at this point. Respectfully, this is how patients die.
EDIT: forgot to mention, the situation outside of my control? my meds’ autofill was canceled with no notification. :)
AA
Andrew
Jan 5, 2026
2.0
I'm going to be switching pharmacies once my next prescription is filled. I've missed 3 of my weekly doses due to... who knows? They don't seem to be able to take accountability for mistakes on their end, and try to place blame elsewhere. This isn't the first time prescriptions have been delayed for me, but it will be the last.
NK
Nicole King
Dec 30, 2025
1.0
The phone system is frustrating. Every time I call I am put on hold- then wait for 10 minutes only to be hung up on.
AB
Amberlynn Banks
Nov 12, 2025
1.0
I had to switch to a new place because they are never timely. I waited more than 30min to pickup every time I went.
Frequently Asked Questions About Fred Meyer Pharmacy
What services does Fred Meyer Pharmacy in Eugene, OR offer?
Fred Meyer Pharmacy offers prescription refills, vaccination administration including Tdap, HPV, shingles, and flu shots, advice on health topics, clinical services, and dispensing medical supplies.
What are the operating hours of Fred Meyer Pharmacy?
The pharmacy is open Monday through Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM; Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM; and Sunday from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.
Does Fred Meyer Pharmacy provide online prescription management?
Yes, customers can request prescription transfers and refill medications through convenient online tools available on their website.
What payment methods are accepted at Fred Meyer Pharmacy?
The pharmacy accepts American Express, Cash, Check, Discover, Mastercard, and Visa for payments.
Is Fred Meyer Pharmacy accessible for people with disabilities?
Yes, it has wheelchair accessible parking, seating, and restrooms to accommodate customers with disabilities.
Are there options for prescription delivery or curbside pickup at Fred Meyer Pharmacy?
Yes, the pharmacy offers same-day delivery and curbside pickup services for customers' convenience.
Where is Fred Meyer Pharmacy located?
It is located at 3333 W 11Th Ave, Eugene, OR 97402, USA.
What nearby medical facilities are close to Fred Meyer Pharmacy?
Nearby medical facilities include PeaceHealth Medical Group Urgent Care, PeaceHealth West Eugene Urgent Care Clinic, and West 11th Clinic, which provide urgent and walk-in care.
Are there convenient dining options near Fred Meyer Pharmacy?
Yes, nearby dining options include Starbucks for coffee, McDonald's for fast food, Togo's sandwich shop, Little Caesars Pizza, Hawaiian Time BBQ, and Sushi Island for Japanese cuisine.
Where can I find financial services near Fred Meyer Pharmacy?
Nearby financial services include Coinme currency exchange, U.S. Bank ATM, Western Union money transfer, OneMain Financial installment loans, Chase Mortgage lender, and Bank of the Cascades credit union.