Fred Meyer Pharmacy

2.9
120 reviews

About

PharmacyPharmaciesCOVID-19 Testing FacilityMedical Supply StoreCOVID-19 Vaccine LocationNutrition & Weight LossVaccinationMedical SuppliesPrescription DrugsSleep Apnea Supplies
Fred Meyer Pharmacy in Eugene, OR is staffed with professionals dedicated to helping you lead a healthier life. Protect yourself and your family with vaccinations, medicine and more. Our pharmacists do more than prepare prescription refills and dispense medical supplies; they also offer advice on health topics, perform clinical services, and administer vaccinations, including the Tdap vaccine, measles vaccine, shingles vaccine, flu shots and more. Need to request a prescription transfer or refill a medication? Our convenient online tools make it easy to manage your prescriptions quickly, simply and on your own schedule.

Details

  • DeliveryAvailable
  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable

Location

Fred Meyer Pharmacy
3333 W 11Th Ave, Eugene, OR
97402, United States

Hours

Reviews

2.9
120 reviews
5 stars
41
4 stars
12
3 stars
8
2 stars
6
1 star
53

What are people saying?

AI-generated from recent customer reviews

Wait Times

Customers consistently reported extremely long wait times, often exceeding 30 minutes, both for phone calls and in-store pickups.

Customer Service

Feedback highlighted a mix of experiences with customer service, ranging from helpful and friendly staff to rude and unprofessional interactions.

Staffing Issues

Many reviews indicated that the pharmacy appears understaffed, contributing to delays and customer frustration.

Prescription Management

Numerous customers experienced issues with prescriptions not being ready on time or being filled incorrectly, leading to dissatisfaction.

Mixed Experiences

While some customers praised the pharmacy for its helpfulness and efficiency, others expressed frustration with the overall service quality.
  • AB
    Amberlynn Banks
    Nov 12, 2025
    1.0
    I had to switch to a new place because they are never timely. I waited more than 30min to pickup every time I went.
  • MJ
    Mitchell J
    Oct 31, 2025
    4.0
    Has a "I'm watching you" feel to the place. The pharmacy workers are constantly working on filling prescriptions diligently. However they also have a demeanor that's almost unhappy? But they work hard. I've never had a problem except long wait times to get my meds. Other than that 4 out of 5 stars from me.
  • EB
    Elizabeth Bookey
    Oct 27, 2025
    1.0
    Called to get information on if they had syringes in stock before I drove in or bought them online. The guy picked up and immediately asked me to hold, and then he hung up on me. I tried calling back and no one answered.
  • MM
    Marina McShane
    Oct 22, 2025
    1.0
    Horrible, long waits and then things not ready when they're supposed to be.,this happens regularly and we are going to be switching. If we can find one with a better reputation
  • FM
    Fulton Miller
    Oct 21, 2025
    1.0
    A consistently and shockingly bad experience. I recently moved into the area and switched to this pharmacy. The reviews aren't great, but hey that's kind of all major pharmacies, right? If you don't feel like reading further, just understand that no, this is an exceptionally bad pharmacy and I am confident that anywhere I switch to will be substantially better. I began filling a critical prescription at the Fred Meyer pharmacy on 3333 W 11th three months ago. Since starting, not a single month has passed without issue. The first month, the prescription was delayed by a couple days. Oh well, things happen. The second month, my doctor increased the dosage of my prescription with some specific directions on the new dosage. The pharmacist, by her own admission, saw these changes, didn't fully understand them, so she just... deleted the refill request. She didn't attempt to contact my provider, she didn't alert me, she just deleted the prescription. This caused some confusion, obviously. At first I assumed I must have made a mistake, so I requested the refill again. Within an hour it was removed without word once again. I contact my doctor, who reaches out to the pharmacy for clarification but is put on indefinite hold. I find a similar issue. Maybe they're just busy, it happens. I go down in person and ask to speak with the pharmacist, who admits openly to having deleted the request because it needed clarification, and having not attempted to contact my provider as she is (and I can't stress this enough) required to do. We are several days past my refill date, I am in withdrawals, very unpleasant, and it is the weekend. I send the wording to my provider's office, I go through the weekend withdrawals, and we finally (more than a week late) get the prescription sent back in. It is still filled late, but hey at least it's over right? The third month, this month, I notice the day that my prescription is due that I haven't gotten an alert about my refill. Prudently, I've been *rationing my medication* in preparation for something to go wrong, love that. I check the portal, the prescription is not there. I call, they say it's in their system, I check again, yay it's now there. I put in the refill request (it is now Saturday, 10/18) where it sits "in progress" all day. I check back on Sunday, ope it's gone. I call Monday, very frustrated because the medication that I rationed is now running low, and they basically say, "Whoops." I put in the request again to be filled that day, where it sits "in progress" all day. Screw it, I'll pick it up in the morning. I check today, Tuesday the 21st. It now says it will be ready by Friday, the 24th. I call again at 10am, they say, "Whoops, sorry. It's in stock. We'll put a rush on that and text you in two hours." I wait five hours, because I'm at work. I call again at 3:30pm. "Whoops, sorry. We'll put a rush on that and text you in 30 minutes. Folks, when I tell you it has been an 1 and 1/2 hours since that call with no update, I hope you understand how I feel. The portal still shows that the prescription is "in progress" and will be ready Friday, the 24th. Folks, do not go here. Being forced into withdrawals three months in a row is absolutely unacceptable. Even saving up a WEEK's worth of medication isn't enough, because they either don't care or are just that incompetent. I'm sorry to the people who are working hard here, I don't know what to tell you.

Frequently Asked Questions About Fred Meyer Pharmacy

What services does Fred Meyer Pharmacy in Eugene, OR offer?

Fred Meyer Pharmacy offers prescription refills, vaccination administration including Tdap, HPV, shingles, and flu shots, advice on health topics, clinical services, and dispensing medical supplies.

What are the operating hours of Fred Meyer Pharmacy?

The pharmacy is open Monday through Friday from 9:00 AM to 1:00 PM and 1:30 PM to 8:00 PM; Saturday from 9:00 AM to 1:00 PM and 1:30 PM to 6:00 PM; and Sunday from 10:00 AM to 1:00 PM and 1:30 PM to 5:00 PM.