Albertsons Pharmacy

1.8
133 reviews

About

PharmacyDrug StoreVitamin & Supplements Store
Visit your local Albertsons pharmacy located near you at 4740 Royal Ave, Eugene, OR. You will find our knowledgeable and professional pharmacy staff ready to help transfer or fill your prescriptions and answer any of your pharmaceutical questions. Additionally, we have a variety of services from flu vaccinations, shingles shots, back-to-school vaccines and more! Schedule your shot today or walk-ins are welcome. Find Albertsons pharmacy near you for safe drug disposal or get your pet prescriptions filled while you shop. Albertsons accepts most forms of insurance. For more information, stop by or call (541) 688-6569 today!

Details

  • DeliveryAvailable
  • Requires appointmentAvailable
  • DebitAvailable
  • Accepts checksAvailable

Location

Albertsons Pharmacy
4740 Royal Ave, Eugene, OR
97402, United States

Hours

Reviews

1.8
133 reviews
5 stars
20
4 stars
5
3 stars
4
2 stars
7
1 star
97

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, dismissive, and unhelpful.

Communication Issues

Customers frequently reported that the pharmacy does not answer phone calls and fails to provide timely updates on prescription statuses.

Long Wait Times

Many customers experienced excessively long wait times both in line and for prescriptions to be filled, often exceeding an hour.

Staffing Problems

Several reviews mentioned understaffing as a significant issue, contributing to delays and poor service.

Mixed Staff Experiences

While some staff members received praise for their kindness and professionalism, others were criticized for their lack of empathy and poor treatment of customers.
  • RK
    Robert Kindred
    Nov 14, 2025
    1.0
    Literally the worst Pharmacy in existence. Chronically understaffed rude pharmacy techs that don't understand state or Federal refill guidelines.
  • AF
    Adam Fishburn
    Nov 4, 2025
    1.0
    Incapable of fufilling automated monthly prescriptions. I get it, its an impossible math equation to figure out how to fill a prescription every month
  • MM
    maggiethora
    Oct 23, 2025
    1.0
    Nobody ever answers the phone. I understand that the closing of Rite-Aid and Bi-Mart has created an influx of new patients but they have had issues long before those other pharamcies closed. I have stood in line for 30+ minutes on several occasions just to be told the prescription is not ready or was not received. Turnover is high with staff. Don't waste your time.
  • KP
    Kelly Potter
    Oct 3, 2025
    1.0
    Can’t reach anyone on the phone ever, automated prescription refill system doesn’t work because they ask you for a number that’s not on the label that they printed and put on my prescription, called customer service was told “I’d suggest you come down here and get in line like everybody else” Also accused of yelling at the customer service lady, which I was not I was being perfectly polite, may have sensed my frustration in the fact that I work 12 hours a day and have to take time off to go to that Pharmacy. So I will be switching my prescription prescriptions to somewhere else, where I can at least get the minimal standard of care, and hopefully if I need to talk to customer service, someone who is not rude, doesn’t car and frankly just unprofessional. Update still haven’t received my prescriptions, or any communication from Albertsons about why, now I’m 2 week late on receiving my antibiotic, without explanation from Albertsons
  • BR
    Brittney Rothaupt
    Sep 23, 2025
    1.0
    Any time "they" reach out to my doctor for an updated prescription, they don't. It's not until it's been 2 weeks or more that I've called my doctor and they haven't gotten anything from Savon. I've called to get an update, they don't answer the phone and the answering machine isn't setup so you can't leave a voicemail. The automated message says " if you reach this recording during business hours, please hang up and try again." Only to then get the same automated message, and then again, and then again. I've called over 10 times in a row and get no response. I can't even reach anyone at Albertson's to see if there's an issue with the pharmacy. When someone asks for a pharmacy recommendation I'll NEVER tell them to go here. I'm finally going to switch my pharmacy over to hopefully somewhere they care about if people get their medications or not. I've had no reason loyalty to this pharmacy and for no good reason. I have nothing nice to say about this pharmacy. It used to be so good and customer centered. Now it suuuuuuuuuucccckkkkkkkkkksssssss.

Frequently Asked Questions About Albertsons Pharmacy

Does Albertsons Pharmacy offer vaccinations, and which ones are available?

Yes! Albertsons Pharmacy provides a wide range of vaccinations for children, teens, and adults. Popular vaccines available include pneumonia, flu (influenza), COVID-19, shingles (Shingrix), and Tdap. Whether you need a routine immunization, a back-to-school shot, or a travel vaccine, Albertsons Pharmacy makes it easy with walk-in availability and online appointment scheduling. Visit Albertsons Pharmacy for convenient and reliable vaccination services near you.

Who should get the shingles shot?

Albertsons Pharmacy offers the Shingrix shingles vaccine for adults aged 50 and older, as well as for adults 19 and older with weakened immune systems. The CDC recommends two doses, spaced 2 to 6 months apart, to protect against shingles and its complications. You can get vaccinated at Albertsons Pharmacy even if you've had shingles before, received the Zostavax vaccine, or are unsure if you had chickenpox.