Falling Waters Injury and Health Management Center

4.6
295 reviews

About

ChiropractorMassage TherapyPhysical Therapist
Falling Waters Injury and Health Management Center provide professional Chiropractic and Physical Therapy services to the Bend area and surrounding communities. Service offerings focus on providing relief from acute and chronic pain, increased mobility and function, as well as long-term wellness care to individuals and families of all ages.

Location

Falling Waters Injury and Health Management Center
55 NW Wall Street, Bend, OR
97703, United States

Hours

Reviews

4.6
295 reviews
5 stars
255
4 stars
13
3 stars
5
2 stars
2
1 star
20

What are people saying?

AI-generated from recent customer reviews

Quality of Care

Many customers praised the professionalism, knowledge, and effectiveness of the therapists and staff, highlighting significant improvements in their conditions.

Customer Service

Feedback indicated a mix of experiences with customer service, with some praising the friendly and caring staff, while others reported issues with scheduling and billing.

Facility Environment

The facility was frequently described as clean, modern, and welcoming, contributing positively to the overall experience.

Appointment Scheduling

Several reviews noted difficulties in scheduling appointments, with some customers expressing frustration over long wait times and cancellations.

Billing Issues

Multiple customers reported confusion and dissatisfaction with billing practices, including unexpected charges and lack of communication regarding payments.
  • CN
    Cheyenne Nida
    Dec 10, 2025
    1.0
    I do NOT recommend this facility to ANYONE not even my worst enemy! They lie about their patients. They only allow you to miss one appointment before your put on a same day call appointment. They have no compassion or understanding for patients etc. I would not come here!
  • FL
    Fabian Lopez
    Nov 25, 2025
    5.0
    Absolutely wonderful place. Extremely professional. But also vary inviting. Highly recommend them. They are great I drive all the way from madras for my appointment!! And its worth it !!Absolutely great!!
  • HM
    happy to bee me
    Nov 12, 2025
    5.0
    I like the Sandy chiropractor and Spencer is the best Massage Therapist out of the therapist so far he really listen to your needs.
  • JM
    Joe Moment-O
    Oct 16, 2025
    1.0
    Waited and asked people if my PT was going to show. They were too busy talking about politics and election. Which is cool, but they ignored me until like 11:20-+ and I was like it took you from 10:50 to 11:20??! To realize I'm there?? Or not? You didn't read my chart, I can't sit for very long without pain. You were supposed to help with that . Also, the daughter of the woman who is getting 49 felonies works there .... There's no way she's not involved. And there's NOT that many Aimè massage therapists.. So it's generally not my thing
  • KK
    Kimberly Black (Kimi)
    Aug 29, 2025
    5.0
    Been a patient for 8 years now

Frequently Asked Questions About Falling Waters Injury and Health Management Center

What services does Falling Waters Injury and Health Management Center offer?

The center provides professional Chiropractic and Physical Therapy services to individuals and families of all ages, focusing on relief from acute and chronic pain, increased mobility, function, and long-term wellness care.

Where is Falling Waters Injury and Health Management Center located?

It is located at 55 NW Wall Street, Suite 100, Bend, OR 97703, USA.