Business Details
About
OpticianEye Care CenterEyeglass RepairProtective EyewearSunglasses Store
As one of the country's Top 10 optical retailers, Eyemart Express is the only retailer with a lens lab in every store that makes 90% of glasses the same day. We have a selection of more than 2,000 frames, including designer brands and safety eyewear. We offer everyday 2-pair specials on single and progressive vision lenses. And at our online store, you can shop for prescription and non-prescription eyewear from anywhere, and have it delivered right to your door. This is Eyemart Express. The best selection in eyewear at the right price, and same-day service.
Location
Hours
Reviews
4.8
702 reviews
5 stars
640
4 stars
31
3 stars2
2 stars2
1 star
27
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like MaryMarie and Jocelyn providing exceptional service.
Speed of Service
Numerous reviews highlighted the quick turnaround time for glasses, often noting that they received their orders within an hour.
Quality Control Issues
Several customers reported significant issues with prescription accuracy and quality control, particularly with sunglasses, leading to frustration and multiple visits.
Product Selection
Customers appreciated the wide variety of frames and options available, often mentioning the good pricing and deals offered.
Mixed Experiences
While many reviews were positive, some customers expressed dissatisfaction with specific staff interactions and appointment scheduling issues.
- RGRosa Galvan3 days ago5.0The technician that took care of my glasses was attentive to detail to en sure my glasses fit me correctly. She was patient, courteous and efficient. Consequently I got the best fit pair of glases I ever had and I think it was because of her profesional way to do her job.
- ASAlly Stermer5 days ago5.0Super nice staff that were willing to give me feedback and advice as a first time glasses buyer. Great selection, and they had 2 pairs done in 20 minutes!
- CSCharlene SchulzNov 14, 20255.0I experienced excellent service throughout this purchase. From the order processing by Shirlene to the follow up by Robin - it all went very smoothly and I am happy with my new glasses.
- NSNikola SkrakNov 7, 20255.0This place rocks. Staff is super friendly. It was the fastest glasses experience i have ever had. They made me 2 pair of glasses in under 30 mins. I will definitely be back.
- SJSara JoshelOct 22, 20255.0One word describes my experience: Impressive. I had an eye exam at another vision clinic. That clinic didn't believe me regarding my benefits and it didn't verify them. Frustrated, I went to Eyemart Express. In contrast, MaryMarie actively listened from start to finish. She immediately verified my benefits so we could focus on glasses. She offered me lots of options and was incredibly helpful by providing me information and feedback. What was important to me was she actively listened and didn't try to pressure me or offer me something that didn't work. I appreciated MaryMarie because she was detail oriented and double checked everything to make sure it was just right. She is a real asset to the company because as a result of her great customer service, I will return and will share with other people I know that they too should go to Eyemart Express. Thank you MaryMarie.
Frequently Asked Questions About Eyemart Express
What services does Eyemart Express offer?
Eyemart Express offers a wide selection of eyewear including more than 2,000 frames, designer brands, safety eyewear, same-day lens service for 90% of glasses, and everyday 2-pair specials on single and progressive vision lenses.
What are the store hours for Eyemart Express in Bend, OR?
Eyemart Express is open Monday through Friday from 9:00 AM to 7:00 PM, Saturday from 9:00 AM to 5:00 PM, and closed on Sundays.
Where is Eyemart Express located?
The Eyemart Express store is located at 3148 N Highway 97, Bend, Oregon, 97703, USA.
Does Eyemart Express provide same-day glasses service?
Yes, Eyemart Express has a lens lab in every store and makes 90% of glasses the same day.
How can I shop for Eyemart Express eyewear online?
You can shop for prescription and non-prescription eyewear at Eyemart Express's online store and have it delivered to your door via their website.
What nearby dining options are available near Eyemart Express in Bend?
Nearby dining options include CHI Chinese and Sushi Bar for Asian cuisine, Perk Avenue Coffee and Perk Avenue Drive Up for coffee and cafe fare, and Shari's for American dining and cafes.
Which mobile phone stores are near Eyemart Express?
Near Eyemart Express, you can find several mobile phone stores including Batteries Plus Bulbs, Verizon, U.S. Cellular, and UScellular for mobile devices, accessories, and repairs.
Are there other eyewear or hearing aid providers close to Eyemart Express?
Yes, Sunglass Hut at Macy's offers a selection of sunglasses nearby, and Miracle-Ear Centers provide hearing aids and related services in the area.
What local services can customers visit near Eyemart Express for dental or pet care?
Customers near Eyemart Express can visit Aspen Dental for general dentistry services and Companion Pet Clinic of Bend for veterinary and pet services.
How can I contact Eyemart Express for inquiries or assistance?
You can contact Eyemart Express by phone at +1 541-516-1208 or visit their LinkedIn, Facebook, Instagram, Twitter, Pinterest, and TikTok pages for more information.