LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.
Product Quality
Customers appreciated the variety and quality of frames available, although there were some concerns about upselling and pricing.
Repair Services
Many reviews highlighted the quick and free repair services offered, which contributed to positive customer experiences.
Mixed Experiences
While many customers had positive experiences, some expressed dissatisfaction with service quality and perceived upselling tactics.
LC
Lunatic Chairman
Jan 2, 2026
5.0
They repaired my sunglasses for free I'd recommend you go to the store.
GD
Gina DeBenedetti
Dec 30, 2025
5.0
Dane has exceptional customer service. Thank you.
GG
Gia G
Dec 26, 2025
2.0
I usually enjoy my time here but today I went and Tara helped me. She was being super defensive and rude.. made me not want to complete my purchase and just order online.
CF
Chelsea Ferriss
Dec 26, 2025
5.0
So happy after shopping here today. Tara was very helpful and patient finding glasses I love. I am incredibly picky and I’m thrilled I found a set of well made frames. The ladies who work here are very knowledgeably and offer great advice on style too! Thank you!
RG
Robert Gruich
Dec 12, 2025
5.0
Tara was fantastic. She had the answers to all of my questions. I'm very happy with my purchase.
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams using the latest vision technology to ensure optimal eye health and vision correction.
Which designer eyewear brands can I find at LensCrafters?
You can find a wide range of designer brands including Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Versace, and more.
Does LensCrafters accept insurance and which providers are covered?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada among others.
How can I schedule an eye exam appointment at LensCrafters?
You can schedule your eye exam online through their appointment link at LensCrafters' website or by calling their main phone number.
What payment methods are accepted at LensCrafters?
LensCrafters accepts various payment options including American Express, Visa, MasterCard, Discover, Cash, and Check.
What are the store hours of LensCrafters at 3100 Howard Avenue?
LensCrafters is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Is there in-store pickup available at LensCrafters?
Yes, LensCrafters offers in-store pickup for your convenience.
What should I bring to my eye exam at LensCrafters?
Bring your vision and medical insurance information, your current glasses, sunglasses or contact lenses, and any questions you may have for the optometrist.
What nearby shopping options can I visit before or after my appointment at LensCrafters?
LensCrafters is located in Devonshire Mall, near stores like J.Michaels (womens clothing) and Coliseum (fashion clothing), which are ideal for shopping visits before or after your eye care appointment.
Are there nearby places to grab a coffee or a quick meal near LensCrafters?
Yes, near LensCrafters you can visit Starbucks Canada for coffee and McDonald's Canada for a quick meal, both conveniently located to complement your visit.
What financial and banking services are available near LensCrafters?
Nearby financial institutions include HSBC Bank, RBC Royal Bank, BMO Nesbitt Burns, and BMO, providing convenient options for banking needs during your visit.