LensCrafters

4.9
1079 reviews

About

OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3100 Howard Avenue, Windsor, ON
N8X 3Y8, Canada

Hours

Reviews

4.9
1,079 reviews
5 stars
1,043
4 stars
16
3 stars
1
2 stars
2
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of individual employees providing exceptional service.

Product Quality

Customers appreciated the variety and quality of frames available, although there were some concerns about upselling and pricing.

Repair Services

Many reviews highlighted the quick and free repair services offered, which contributed to positive customer experiences.

Mixed Experiences

While many customers had positive experiences, some expressed dissatisfaction with service quality and perceived upselling tactics.
  • LC
    Lunatic Chairman
    Jan 2, 2026
    5.0
    They repaired my sunglasses for free I'd recommend you go to the store.
  • GD
    Gina DeBenedetti
    Dec 30, 2025
    5.0
    Dane has exceptional customer service. Thank you.
  • GG
    Gia G
    Dec 26, 2025
    2.0
    I usually enjoy my time here but today I went and Tara helped me. She was being super defensive and rude.. made me not want to complete my purchase and just order online.
  • CF
    Chelsea Ferriss
    Dec 26, 2025
    5.0
    So happy after shopping here today. Tara was very helpful and patient finding glasses I love. I am incredibly picky and I’m thrilled I found a set of well made frames. The ladies who work here are very knowledgeably and offer great advice on style too! Thank you!
  • RG
    Robert Gruich
    Dec 12, 2025
    5.0
    Tara was fantastic. She had the answers to all of my questions. I'm very happy with my purchase.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.