Certified by Specsavers Devonshire Mall • Feb 15, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Devonshire Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Windsor, ON store or visit us in store to see the range.
Location
Certified by Specsavers Devonshire Mall • Feb 15, 2026
Certified by Specsavers Devonshire Mall • Feb 15, 2026
Reviews
4.6
166 reviews
5 stars
146
4 stars1
3 stars1
2 stars2
1 star
16
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff are consistently praised for being friendly, helpful, and knowledgeable, with many customers highlighting specific employees for their exceptional service.
Product Quality
Customers appreciate the quality of glasses and the variety of frames available, often mentioning good deals and promotions.
Experience
Many reviews mention a smooth and enjoyable experience during eye exams and frame selection, with staff taking time to assist customers without pressure.
Pricing
Specsavers is noted for offering competitive prices and great deals, making it an attractive option for customers looking for affordable eyewear.
Concerns
Some customers expressed frustration with the handling of prescription issues and the perceived hassle in returning or exchanging glasses.
SM
Suriya Murugan
5 days ago
5.0
I recently visited Specsavers at Devonshire Mall, and it was an excellent experience from start to finish 😊. The manager, Danielle, and the optician, Ali, were incredibly supportive, patient, and knowledgeable throughout the entire process 👓✨. They truly took the time to help me choose the perfect frames and glasses. Their friendly and professional service made everything so easy. I highly recommend this store to anyone looking for great care and support! ⭐⭐⭐⭐⭐
RS
Rodel Sarate
Feb 8, 2026
1.0
Beware to anyone if you get your eye exam here and get glasses somewhere else. If there is something wrong with your prescription they will not recheck your eye to fix the issue for free if you get your glasses somewhere else even though the prescription of the glasses matches the prescription given by the Doctor unless you get your glasses here as well. You’ll need to pay again the Doctor to get it rechecked
I would need to go to other doctor to get a correct prescription.
AY
Addi Yeru
Feb 7, 2026
5.0
Had visited the store to get a pair of glasses for my son and was impressed by the customer service provided by Meghan and Ali. They made sure that my son got the right glasses. The guidance n assistance provided was great!! Thank u for taking care of us
LL
Liv
Jan 27, 2026
5.0
I had a fantastic experience getting my glasses here. Ali was awesome — he helped me from start to finish, from choosing frames to figuring out the best way to use my benefits while staying within my budget. He was patient, knowledgeable, and genuinely helpful, which made the whole process feel easy and stress-free. I’m really happy with my glasses and would absolutely recommend this place.
JR
J R
Jan 23, 2026
5.0
Ali
Danielle
Jay boss
Thank you for everything you do. You're so humbling and kind and compassionate. You always put the customer's needs above your own, not for financial gain or not for reputation and not even for public awareness. You do it because you're human and you're so kind and compassionate to others and even children. And for that I'm forever grateful. I thank you for being so kind to my family. My children during our stay has been excellent and I appreciate you going above and beyond to facilitate my care during a time of cancer. For that I thank you for everything and I appreciate all that you do and I hope to God that you guys stick around Windsor for years to come. Windsor needs more people like you at the helm
Five stars through and through. If there was 10 stars you would have gotten all of them. Big shiny 10 golden stars
Thank you all to you and your family. Your parents did well when they raised you. You should be proud
Forever respectfully yours
Your Professor, JR
Frequently Asked Questions About Specsavers Devonshire Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers Devonshire Mall?
Specsavers Devonshire Mall is open Monday to Friday from 10:00 to 20:00, Saturdays from 10:00 to 18:00, and Sundays from 11:00 to 17:00.
How can I book an eye exam at Specsavers Devonshire Mall?
You can book an eye exam online through their website, call the store directly, or visit in person to schedule an appointment.
What is the cost of a comprehensive eye exam at Specsavers Devonshire Mall?
The comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no extra charge. For those aged 65 or over, the exam is covered by the provincial health care plan with no out-of-pocket expense for eligible patients.
Can I return or amend my glasses order at Specsavers Devonshire Mall?
Yes, if you have concerns within three months of purchase, you can amend or return your glasses. For in-store orders, visit the store to amend or cancel your order under the no worries, no fuss guarantee.
Does Specsavers Devonshire Mall offer repairs or adjustments for glasses?
Yes, if you're experiencing discomfort or issues with your glasses, you can visit the store for adjustments or repairs.
What COVID-19 safety measures does Specsavers Devonshire Mall have in place?
Specsavers follows a COVID safe plan adhering to provincial government advice; visitors are asked to follow the latest government guidelines during their visit.
What types of eyewear and services are available at Specsavers Devonshire Mall?
They offer a wide range of glasses, sunglasses, designer brands, contact lenses, and eye health services including eye tests and contact lens services.
What nearby stores can I visit along with Specsavers Devonshire Mall for shopping?
Nearby shopping options include Hallmark for gifts and stationery, Kernels Extraordinary Popcorn for snacks, and clothing stores like Senza Express and Roots, all located within Devonshire Mall.
Are there dining options near Specsavers Devonshire Mall where I can eat before or after my appointment?
Yes, nearby dining options include Moxie's Grill & Bar, Hurry Curry Indian restaurant, New York Fries, Niko Sushi, and Cinnabon bakery and coffee shop.
What other optometry services are nearby Specsavers Devonshire Mall?
In addition to Specsavers, nearby optometry services include Dr. Sarah Fong Optometry and Devonshire Optometry Clinic, which also offer eye exams and eyewear.
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