Brand Certified
LensCrafters
4.9(2248 reviews)
Certified by LensCrafters • Mar 15, 2026
Business Details
550 King St North, Waterloo, ON
N2L 5W6, Canada
Certified by LensCrafters • Mar 15, 2026
(519) 884-3986
Certified by LensCrafters • Mar 15, 2026
https://local.lenscrafters.com/canada/on/waterloo/550-king-st-north.html
Certified by LensCrafters • Mar 15, 2026
About
Certified by LensCrafters • Mar 15, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Mar 15, 2026
Hours
Certified by LensCrafters • Mar 15, 2026
Reviews
4.9
2,248 reviews
5 stars
2,170
4 stars
44
3 stars5
2 stars6
1 star23
- DODanica Orillo2 days ago5.0You guys did a great job. Jezelle the lady who assisted us, she’s nice and approachable.
- OJOmari John5 days ago5.0Jezelle was amazing when it came to her service. It was a very refreshing yet professional service and this is why I choose LensCrafters Waterloo - Conestoga Mall whenever it comes to my vision care.
- MRMatthew RenaudMar 2, 20265.0Great experience buying glasses. Knowledgeable, low pressure staff. Great selection. Competitive prices. Would definitely recommend.
- AAAlinCaFeb 27, 20265.0I’ve been a very hard client to deal with, this time. I couldn’t decide what I want and kept changing mind back and forth, but the crew were amazingly supportive and although I would kick myself out of the store a long time ago- all I got is a smile and reassurance that sometimes it takes longer than usual and mood swings are not doing grace as well. I am grateful for the patience I got from Nick and from the store manager, it means the world to me. The store has a huge variety of quality products and I don’t know how I ended up being such annoying costumer- my apologies. It’s truly not you- it’s me. I recommend this store to everyone who appreciates a high quality costumer service and kind and good people. Thank you
- KYKristina YerinFeb 22, 20262.0When I ordered I indicated I was visiting and needed them to ship my new glasses to Toronto. The store manager indicated it was fine and said it would be sent there with no issues. Then after some days passed I get an email indicating that they were ready at this location in Waterloo. I call to confirm that it should be sent to Toronto. Then today again (after 3 days passed) I get a call to pick them up at Waterloo. What could've been done correctly the first time, has now delayed my glasses by about a week or more. Not happy with the experience I had at this store.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Waterloo offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, and Dolce & Gabbana.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters in Waterloo direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
What are the operating hours of LensCrafters at 550 King St North, Waterloo?
LensCrafters is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters Waterloo?
You can schedule your eye exam online at LensCrafters' appointment scheduling page via their official website.
What payment methods are accepted at LensCrafters in Waterloo?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for your convenience.
Are there any wheelchair accessible entrances at LensCrafters in Waterloo?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What nearby stores and services can I visit before or after my appointment at LensCrafters?
Nearby you can find Shoppers Drug Mart for pharmacy needs, Wine Rack if you want to pick up wine or enjoy a meal, and Charm Diamond Centres for jewelry shopping—all located within Conestoga Mall area.
How can nearby public places help me find LensCrafters at Conestoga Mall?
Conestoga Mall is a well-known shopping center in Waterloo housing LensCrafters, along with stores like Showcase and Canada Post, making it easy to locate and plan your visit with multiple amenities nearby.
Are there any optometrists near LensCrafters in Waterloo for additional eye care options?
Yes, besides LensCrafters, nearby optometrists include Conestoga Eye Care and Bailey Nelson—providing alternative options for eye exams and eyewear in the area.
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