Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
2,176 reviews
5 stars
2,106
4 stars
42
3 stars6
2 stars5
1 star17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for their exceptional service, highlighting their friendliness, professionalism, and willingness to go above and beyond.
Staff Knowledge
Many reviews noted the staff's extensive knowledge about products and their ability to provide helpful suggestions tailored to customer needs.
Quick Assistance
Customers appreciated the prompt service, especially for quick repairs and adjustments, often completed in a matter of minutes.
Positive Experience
Overall, customers reported a very positive shopping experience, often mentioning their satisfaction with the selection of glasses and the attentive service they received.
Repeat Business
Several customers expressed their intention to return for future purchases, indicating a strong likelihood of repeat business due to their positive experiences.
- KRKai RicafrenteNov 16, 20255.0Dealt with vidhi today, and ive been a loyal customer for more than 5 years! Always love the atmosphere & the lounge style purchasing!
- MCMichael CarlettiNov 10, 20255.0Just walked in and fixed my glasses in no time.the screw came off but it got fixed in less than 5 minutes. Super helpful and no charge! Would recommend anyone
- TGTULASI GODAVARTHINov 9, 20255.0LOCATION IS POPULAR: The store is located inside constega mall , making it accessible by public transport getting down at ion constega station you can walk few steps to get to the store. GRT BUS SERVICE IS RIGHT ACROSS MALL. ENOUGH CAR PARKING. CUSTOMER SERVICE : AS SOON AS YOU ENTER STORE YOU WILL BE GREETED WITH A SMILING EMPLOYEE ASKING ABOUT YOUR PURPOSE OF VISIT. SERVICES : YOU can get an optometrist prescribing the glasses and a wide selection of brands billed right into your insurance. Hassle free store where your interests are put first and you will receive the service you needed with in an hour you can be done. Once you place an order, you will be notified when your glasses are ready to be picked up. You can try them on and get adjusted for the fit and comfort. YOU WALK IN WITH A SMILE YOU WALK OUT WITH A SMILE AND WITH A PAIR OF NEW GLASSES ON. WORTH BEING A CUSTOMER.
- ATAima TirmiziNov 5, 20255.0I couldn’t be happier with my experience at LensCrafters! From start to finish, everything was in line. My family has been purchasing glasses from them for years and we always experience the best! The workers there are also very friendly and helpful. For example, mayuri a worker was very productive and kind towards my grandmother when getting her glasses checked! 100% recommended
- KBKa BoNov 5, 20255.0I ordered prescription glasses at the Conestoga Mall location but there was a mix up with the frame. Romel did an amazing job of rectifying the error, I couldn’t have been happier with the service I received.
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Waterloo offer?
LensCrafters offers comprehensive eye exams using the latest vision technology, premium lens solutions like Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands including Prada, Burberry, and Dolce & Gabbana.
Does LensCrafters accept insurance for eye care services?
Yes, LensCrafters in Waterloo direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada, among others.
What are the operating hours of LensCrafters at 550 King St North, Waterloo?
LensCrafters is open Monday to Friday from 10:00 AM to 9:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam appointment at LensCrafters Waterloo?
You can schedule your eye exam online at LensCrafters' appointment scheduling page via their official website.
What payment methods are accepted at LensCrafters in Waterloo?
Accepted payment options include American Express, Cash, Check, Discover, MasterCard, and Visa.
Does LensCrafters offer in-store pickup for eyewear products?
Yes, LensCrafters provides in-store pickup services for your convenience.
Are there any wheelchair accessible entrances at LensCrafters in Waterloo?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What nearby stores and services can I visit before or after my appointment at LensCrafters?
Nearby you can find Shoppers Drug Mart for pharmacy needs, Wine Rack if you want to pick up wine or enjoy a meal, and Charm Diamond Centres for jewelry shopping—all located within Conestoga Mall area.
How can nearby public places help me find LensCrafters at Conestoga Mall?
Conestoga Mall is a well-known shopping center in Waterloo housing LensCrafters, along with stores like Showcase and Canada Post, making it easy to locate and plan your visit with multiple amenities nearby.
Are there any optometrists near LensCrafters in Waterloo for additional eye care options?
Yes, besides LensCrafters, nearby optometrists include Conestoga Eye Care and Bailey Nelson—providing alternative options for eye exams and eyewear in the area.