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Home Instead

5.0
(63 reviews)

Business Details

165 Avenue Road, Toronto, ON
M5R 3S4, Canada
(416) 972-5096
https://www.homeinstead.ca/home-care/can/on/toronto/3016/

About

Home Health Care ServiceAssisted Living FacilityHome Care AgencyRetirement CommunitySenior Citizen CenterNurse PractitionerHospice & Long Term Care
Home Instead Toronto has been providing compassionate, Nursing-led home care services for seniors for over 22 years. We specialize in providing support that allows your loved one to age in place as they grow older, wherever they may call home. Our dedicated Caregivers assist with personal care such as bathing, dressing, providing mobility support, meal preparation, light housekeeping, companionship and more. We also specialize in Alzheimer’s and dementia care, support with chronic illness management, as well as palliative and hospice care. All Caregivers are supported by a team of professionals, including Nurse managers who are available 24/7 to provide guidance and support. Give us a call to arrange a complementary assessment.

Details

  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Home Instead
165 Avenue Road, Toronto, ON
M5R 3S4, Canada

Hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Reviews

5.0
63 reviews
5 stars
63
4 stars
0
3 stars
0
2 stars
0
1 star
0
  • KF
    Kaifei Feng
    Mar 24, 2026
    5.0
    Very good service, always provide us the best and experienced caregivers whenever we needed and whatever we requested.
  • RG
    Ron Gold16
    Mar 9, 2026
    5.0
    Lee, my wife has Alzheimer's and lives in the Memory Living Unit of a retirement facility. During a 4 week period recently when I was recovering from surgery and could not provide daily care to my wife, I utilized personal care workers from Home Instead. Sanju was very capable in all aspects of caring for my wife: dressing, changing diapers, feeding, responding promptly to any problem. She was very patient when feeding Lee, a necessary attitude as Lee could be very obstinate at meals and be slow or refuse to open her mouth. She succeeded in having Lee eat well. Sandju was warm, friendly, compassionate way so that Lee in spite of her severe memory issues quickly became familiar with Sanju and remembered from one day to the next. Sandhu was also quite concerned with my problem with the surgical wound on my leg which hampered my mobility. Whenever we were in my apartment, she would insist on washing any dirty dishes and in picking some of my mess. Sabina was also very capable in all aspects of caring for Lee. She was very patient and compassionate in all her interactions with Lee.. In spite of Lee's lack of any short term memory, she quickly became very familiar with Sabina and remembered her from one day to the next. Indeed, even after Sabina stopped providing care for her, Lee recognized her voice whenever Sabina stopped to say hello. In feeding Lee, always somewhat difficult because Lee could be very obstinate and refuse to open her mouth, Sabina was very patient and succeeded in having Lee eat well. I had no hesitation in leaving Lee in Sabina’s care because I quickly learned that Lee was in very good hands.
  • GN
    Gale Natali
    Feb 24, 2026
    5.0
    My experience with Home Instead began when their resident nurse made a house call and assessed my needs and condition. Once we were underway, the care proceeded like clockwork. Care givers Eliza, Carla and Casandra were kind, each with a special pleasant personality, all reliably experienced. Anna San Pedro, the RN was able get in touch with my surgeon when a problem arose. It is very comforting to know one can have such high quality care.
  • KS
    Karen Sterling
    Feb 9, 2026
    5.0
    When my mother needed to return to her retirement residence from the hospital after a bad fall the Home Instead team quickly mobilized to provide 24/7 care and then waited patiently until the hospital discharged her. Home Instead flexibility, professionalism and kindness during those difficult times was 5 star. When my mom didn’t need as much care as she recovered Home Instead continued to adapt their staff to her needs. For me, close to caregiver burnout, knowing the team at Home Instead were there for not only my mom but also for me helped me overcome a truly dark period of my life. When friends ask I always recommend Home Instead for their parents as well as for themselves.
  • MC
    Michael Crocco
    Nov 25, 2025
    5.0
    Home Instead has been taking care of my mother with dementia, and they have been absolutely incredible!! Their whole team is supportive, professional, and genuinely caring. Anna, Dawane, and Subarna have been especially amazing — always patient, compassionate, and dedicated to providing exceptional care. Communication is excellent, scheduling is smooth, and they are very respectful to all. Their kindness and commitment have made a real difference for our family. We’re so grateful for everything they do and highly recommend Home Instead!

Frequently Asked Questions About Home Instead

What type of home care services does Home Instead in Toronto offer?

Home Instead provides compassionate, nursing-led home care services including personal care, mobility support, meal preparation, light housekeeping, companionship, Alzheimer's and dementia care, chronic illness support, and palliative care.

Where is Home Instead located in Toronto?

Home Instead is located at 165 Avenue Road, Suite 500, Toronto, ON, M5R 3S4, Canada.

Brand Certified Facts from Home Instead

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