Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $150, plus sunglasses and progressives. Also find friendly advisors and top-notch optometrists who can help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
375 reviews
5 stars
321
4 stars
13
3 stars
9
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, providing excellent service throughout the purchasing process.
Product Quality
Many reviews highlighted the quality of the glasses and frames, with customers expressing satisfaction with their purchases.
Selection and Pricing
The store offers a wide range of stylish frames at reasonable prices, making it a popular choice among customers.
Repair and Adjustments
Customers appreciated the quick and free repair services for glasses, enhancing their overall experience.
Mixed Experiences
While most feedback was positive, some customers reported issues with product quality and customer service during specific transactions.
- HBHeather BarkerNov 17, 20255.0I came in just to look around and ended up leaving with an order placed for new glasses! I unfortunately didn't get the name of the girl who was assisting me, but she was super friendly and knowledgeable. She offered me several different pairs to try on once she had an idea of what I was looking for, and walked me through her recommendation for what type of lenses might be best for my needs. I didn't feel like I was being "upsold" at any time and the price for what I was getting was amazing. I think this will become my new go to place for glasses. Highly recommend!
- LRLuis RoncoNov 14, 20252.0Good selection and experience buying the glasses but still waiting after 4 weeks and my frames have not been shipped. I’ve been buying glasses for a long time, including at Warby Parker, and not a single time I’ve waited this long.
- ASAndrew SneydNov 12, 20255.0Sayeh was amazing at the Queen W location. Super helpful and patient. Thank god Warby Parker will fix prescription mess ups, repeatedly
- CTChristie TaitNov 12, 20255.0Friendly and accommodating staff. Just got a minor repair done by Amir, the team was quick and friendly!
- CSChristine SetoNov 4, 20255.0Great service. Non-pushy staff. Staff made suggestions on frames that I would not think of wearing but when I tried them on the looked and felt great.
Frequently Asked Questions About Warby Parker Queen Street West
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://ca.warbyparker.com/gift\-card), too!
What is the address and operating hours of Warby Parker Queen Street West?
Warby Parker Queen Street West is located at 684 Queen St. W., Toronto, ON M6J 1E5. The store is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need a prescription to shop at Warby Parker Queen Street West?
No, you don't need a prescription to browse and shop for non-prescription sunglasses and accessories. If you plan to purchase prescription frames or contacts, it helps to bring your current prescription, but if you don't have one, you can book an eye exam at most locations.
Can Warby Parker Queen Street West adjust my glasses?
Yes, an optician is available to take optical measurements and provide adjustments. Plus, every Warby Parker frame comes with complimentary adjustments for life.
What is Warby Parker's return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy for all eyewear and accessories, both online and in-store. Contact lens returns and exchanges are accepted within 30 days if the boxes are unopened.
Does Warby Parker Queen Street West offer gift cards?
Yes, you can purchase physical gift cards online or in stores. E-gift cards are also available for immediate use.
What types of optical products does Warby Parker Queen Street West offer?
The store offers a variety of products including prescription eyeglasses, sunglasses, contact lenses, frames in multiple materials, various lens types like transition, polarized, progressive, and blue light glasses.
Is the Warby Parker Queen Street West location accessible and what payment methods are accepted?
The store has wheelchair-accessible entrances and parking. They accept debit cards and offer in-store shopping and pickup. They do not require cash only and do not provide same-day delivery.
What are some nearby stores or attractions I can visit when shopping at Warby Parker Queen Street West?
Nearby you can visit the Roots x Douglas Coupland Store for active lifestyle apparel, Sydney's for mens and womens clothing, and nearby restaurants like Czehoski and The Mission Eatery for dining before or after your visit.
How can I access Warby Parker Queen Street West using nearby public transit or landmarks?
Warby Parker is located on Queen Street West in the Queen West neighborhood, a vibrant area with many shops and eateries. You can easily find it close to popular places like Mavrik Winebar and Lip Lab, making it convenient to plan your visit with local transit or by exploring the area.
Are there other stores related to fashion and accessories near Warby Parker Queen Street West?
Yes, nearby retailers include Anthropologie for clothing and retail, ZANE for fashion accessories, and John Fluevog Shoes for footwear, offering a full shopping experience in the Queen West area.