Business Details
About
OpticianSunglasses StoreContact Lenses Supplier
Stop by for high-quality prescription glasses starting $150, plus sunglasses and progressives. Also find friendly advisors and top-notch optometrists who can help you find the perfect pair.
Details
- DeliveryNot available
- Requires appointmentAvailable
- DebitAvailable
- Cash onlyNot available
Location
Hours
Reviews
4.6
406 reviews
5 stars
352
4 stars
13
3 stars
9
2 stars4
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, providing excellent service throughout their shopping experience.
Product Quality
While many customers appreciated the selection and styles of glasses, some expressed concerns about the quality and durability of the frames.
Efficiency
Most reviews highlighted the quick and efficient service, with many customers noting fast adjustments and repairs.
Return Experience
A few customers reported issues with the return process and delays in receiving their orders, indicating room for improvement in order fulfillment.
- ASAlexander Seltzer1 day ago5.0Had an issue with my sunglasses and glasses frames, Sayeh was extremely helpful and fixed both issues for me very quickly! Great service.
- NENina EG5 days ago5.0I've been to this Warby Parker location on and off for the last few years. Love how friendly all the employees are (I never feel ignored or overwhelmed when I walk in). But special shoutout to Sayeh for being so diligent with adjusting my glasses when I come in store for any minimal adjustments, she's friendly and I always feel like she has my best interest at heart. She's very thorough when making the adjustments and explaining to me how it works/why I'm feeling what I'm feeling etc Elle - is always so helpful when I come in browsing for glasses and answers all my questions so I'm clear on my options and next steps. Great recommendations for frames that suit my face. Really love my local Warby Parker location. Thank you ladies!
- JJjaronJan 4, 20265.0I thought I was going to have to buy new glasses but their excellent support team attempted to repair them before offering warranty support. Very kind and courteous.
- SAShafiq AlibhaiDec 23, 20255.0I had a great experience with Amir, the eye technician at Warby Parker on Queen Street in Toronto today. He was patient, knowledgeable, and truly attentive to my ever-changing vision needs. Amir helped identify the best lens options for me and also took the time to adjust all three of my Warby Parker glasses so they fit perfectly. I really appreciated his professionalism, care, and the clear options he provided. Excellent service all around.
- SKStevie KlickDec 21, 20255.0Sayeh and the team at the Queen Street location helped me in a bind, excellent service. This is my second time at this location and I will definitely be back again.
Frequently Asked Questions About Warby Parker Queen Street West
What should I bring?
You don't need anything but your eyeballs to peruse and try on our frames. If you're planning to purchase prescription frames or contacts, it's helpful to have a digital or physical copy of your current prescription.No prescription handy? Not a problem! You can come in just to browse, shop for non\-prescription sunglasses and accessories, or can book an eye exam at most locations.
Do you offer measurements and adjustments?
Yes! We can take any optical measurements needed to complete your order—and if your frames don't fit perfectly on arrival, an optician is available for adjustments.Plus: Every Warby Parker frame comes with complimentary adjustments for life. Swing by any time for a tuneup.
Do you accept returns and exchanges?
Yes, indeed. We have a 30\-day, hassle\-free return or exchange policy for all of our eyewear and accessories. Whether you purchased online or in a Warby Parker store, we can help you out.We also accept returns and exchanges for contact lenses within 30 days of purchase if they're in their original, unopened box.
Do you offer gift cards?
So glad you asked—yes, we do. You can purchase physical gift cards online or in stores. Need it this second? We offer [e\-gift cards](https://ca.warbyparker.com/gift\-card), too!
What is the address and operating hours of Warby Parker Queen Street West?
Warby Parker Queen Street West is located at 684 Queen St. W., Toronto, ON M6J 1E5. The store is open Monday to Saturday from 11:00 AM to 7:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Do I need a prescription to shop at Warby Parker Queen Street West?
No, you don't need a prescription to browse and shop for non-prescription sunglasses and accessories. If you plan to purchase prescription frames or contacts, it helps to bring your current prescription, but if you don't have one, you can book an eye exam at most locations.
Can Warby Parker Queen Street West adjust my glasses?
Yes, an optician is available to take optical measurements and provide adjustments. Plus, every Warby Parker frame comes with complimentary adjustments for life.
What is Warby Parker's return and exchange policy?
Warby Parker offers a 30-day hassle-free return or exchange policy for all eyewear and accessories, both online and in-store. Contact lens returns and exchanges are accepted within 30 days if the boxes are unopened.
Does Warby Parker Queen Street West offer gift cards?
Yes, you can purchase physical gift cards online or in stores. E-gift cards are also available for immediate use.
What types of optical products does Warby Parker Queen Street West offer?
The store offers a variety of products including prescription eyeglasses, sunglasses, contact lenses, frames in multiple materials, various lens types like transition, polarized, progressive, and blue light glasses.
Is the Warby Parker Queen Street West location accessible and what payment methods are accepted?
The store has wheelchair-accessible entrances and parking. They accept debit cards and offer in-store shopping and pickup. They do not require cash only and do not provide same-day delivery.
What are some nearby stores or attractions I can visit when shopping at Warby Parker Queen Street West?
Nearby you can visit the Roots x Douglas Coupland Store for active lifestyle apparel, Sydney's for mens and womens clothing, and nearby restaurants like Czehoski and The Mission Eatery for dining before or after your visit.
How can I access Warby Parker Queen Street West using nearby public transit or landmarks?
Warby Parker is located on Queen Street West in the Queen West neighborhood, a vibrant area with many shops and eateries. You can easily find it close to popular places like Mavrik Winebar and Lip Lab, making it convenient to plan your visit with local transit or by exploring the area.
Are there other stores related to fashion and accessories near Warby Parker Queen Street West?
Yes, nearby retailers include Anthropologie for clothing and retail, ZANE for fashion accessories, and John Fluevog Shoes for footwear, offering a full shopping experience in the Queen West area.