Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,655 reviews
5 stars
1,560
4 stars
39
3 stars5
2 stars6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for their exceptional service, highlighting their friendliness, patience, and willingness to assist throughout the purchasing process.
Staff Knowledge
Many reviews noted the staff's expertise and ability to provide helpful recommendations, ensuring customers found the right glasses for their needs.
Store Environment
The store was described as clean and welcoming, contributing to a positive shopping experience.
Mixed Experiences
While most feedback was positive, there were a few reports of poor service from specific staff members, indicating inconsistency in customer interactions.
Repair Services
Customers appreciated the quick and free repair services offered, enhancing their overall satisfaction with the store.
- UHUmer HaiderNov 6, 20255.0I recently visited LensCrafters Optique and I am genuinely very happy with my experience. From the moment I walked in, the atmosphere felt welcoming and comfortable. The staff was attentive, but I want to especially mention Ashish, who truly went above and beyond to help me. He was incredibly kind, patient, and knowledgeable. Choosing glasses can sometimes feel overwhelming because there are so many styles, shapes, and details to consider, but Ashish made the process smooth and enjoyable. He took the time to understand what I was looking for and also made helpful suggestions about which frames would complement my face shape and personal style. I really appreciated that he did not rush me at all and made sure I felt confident in my decision. Ashish was very professional and clearly experienced, which made me feel well taken care of. It is rare to meet someone who genuinely cares about making sure you walk out satisfied, and that is exactly how I felt. I left with a pair of glasses that I love, and I am extremely pleased with both the product and the service I received. I highly recommend others to visit this location. If you are looking for friendly service, quality eyewear, and a positive experience, this is the perfect place to go.
- ETelizabeth taylorOct 30, 20255.0Fixed the screw in my senior clients glasses FREE of charge and in less than 5 minutes!
- YBYolanda B'DacyOct 9, 20255.0Nahid and her coworker were fantastic. Both greeted me immediately in a warm manner. Nahid quickly looked up my account, pointed me to the designers I requested, provided me with a tray for my frames and offered a place for me to put my things. She spent so much time with me helping me to choose glasses that best suited my face. She even took photos of me for me to compare. Her customer service was excellent. She went above and beyond to make sure that I was pleased with my glasses. I can't thank her enough.
- OHOr HanOct 8, 20255.0I ordered my glasses a month ago with Ms. Nahid. She was very kind, caring, humble, and extremely professional. I’m very happy with my new glasses — they fit perfectly, and the lenses are high-quality and look great.
- GMGilberto MirandaOct 5, 20255.0Just want to commend the amazing customer service provided to me by Ashish - he went above and beyond by answering every question or concern I had. Furthermore, he took care of all issues I originally had with my first selection, and with extreme patience and care looked after all my needs from the beginning till the end. LensCrafters, is definitely privileged to have him.
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Optique offer?
LensCrafters Optique provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters Optique?
You can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and many more.
Does LensCrafters Optique accept vision insurance?
Yes, LensCrafters Optique direct bills to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=5656&storeId=10852.
What are the opening hours for LensCrafters Optique?
LensCrafters Optique is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods does LensCrafters Optique accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters Optique wheelchair accessible?
Yes, LensCrafters Optique has a wheelchair accessible entrance.
Which nearby restaurants can I visit before or after my appointment?
Nearby dining options include JOEY Don Mills, Scaddabush Italian Kitchen & Bar Don Mills, Ice 'n Cake café, Tim Hortons, and Clock Tower Foods. You can enjoy a meal or coffee close to your appointment.
What shopping options are available near LensCrafters Optique?
You can visit CF Shops at Don Mills for general shopping, Pandora and Azadi Jewellery for jewelry, SoftMoc and Little Burgundy Shoes for footwear, and various clothing stores like CHANGE Lingerie and NorthBoys nearby.
Are there any beauty or spa services near LensCrafters Optique?
Yes, nearby beauty and spa options include Donato Salon + Spa, Angel Beauti hair salon, Aphrodite Spa & Nails, Black Line Studio Don Mills, and Steel n Ink Don Mills for tattoo and piercing services.