Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,661 reviews
5 stars
1,566
4 stars
39
3 stars5
2 stars6
1 star
45
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff consistently received high praise for their friendly, attentive, and helpful service, with many customers highlighting individual employees like Bano, Ashish, and Nahid for going above and beyond.
Product Quality
Customers expressed satisfaction with the quality of eyewear and lenses, noting that they received well-fitted glasses and appreciated the variety of options available.
Store Environment
The store atmosphere was described as welcoming and comfortable, contributing to a positive shopping experience.
Quick Service
Many reviews mentioned the efficiency of service, with quick adjustments and repairs being completed promptly and often free of charge.
- CQC Queen3 days ago5.0Bano at LensCrafters Don Mills is absolutely so amazing and thoughtful. She helped me find a couple of amazing pairs of glasses that make me feel so beautiful and confident. Please recognize that she is a KEEPER!
- VNVaz Nussis4 days ago5.0Very personable staff, Nahid was extremely knowledgeable about styles, prices, and the glasses that would suit me best. I would highly recommend the Shops at Don Mills location.
- SFSee F6 days ago5.0My purchase experience was great. I was warmly greeted by Susan when I entered the store. Susan was friendly, thorough and professional in guiding me through the purchase of prescription glasses. Highly recommended!
- EWEric WangJan 1, 20261.0We visited this location on Christmas Eve. We stayed at the shop for about 15min. After trying several frames, we found a Ralph Lauren one we liked and put it aside while continuing to browse. When we decided to buy it, the frame was gone — likely put back by staff. When we asked for help and showed the photo on my phone, the lady said, “That’s why I told you you need a tray,” and did not even help look for it. I don’t get it. The lady didn’t ask me. Questioning without help is so rude. We were also told they couldn’t check our insurance coverage and that we had to do it ourselves, which turned out to be incorrect. They can check it on their ipad in seconds. I don’t often leave bad reviews, unless I feel offended and I think people need to know. I ended up purchasing the same frame at another LensCrafters location with much better service. I think now people have their own struggles these days, and I’m usually not someone who likes to make a fuss or be hard on people. So I do not recommend this location.
- DDDiana DeivosDec 18, 20255.0Bano helped me out to choose my first pair of glasses and got me a really good deal! Highly recommend this place
Frequently Asked Questions About LensCrafters Optique
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters Optique offer?
LensCrafters Optique provides comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer brands can I find at LensCrafters Optique?
You can find designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, and many more.
Does LensCrafters Optique accept vision insurance?
Yes, LensCrafters Optique direct bills to most insurance including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more. All prescriptions are welcome.
How can I schedule an eye exam at LensCrafters Optique?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=5656&storeId=10852.
What are the opening hours for LensCrafters Optique?
LensCrafters Optique is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 6:00 PM.
What payment methods does LensCrafters Optique accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is LensCrafters Optique wheelchair accessible?
Yes, LensCrafters Optique has a wheelchair accessible entrance.
Which nearby restaurants can I visit before or after my appointment?
Nearby dining options include JOEY Don Mills, Scaddabush Italian Kitchen & Bar Don Mills, Ice 'n Cake café, Tim Hortons, and Clock Tower Foods. You can enjoy a meal or coffee close to your appointment.
What shopping options are available near LensCrafters Optique?
You can visit CF Shops at Don Mills for general shopping, Pandora and Azadi Jewellery for jewelry, SoftMoc and Little Burgundy Shoes for footwear, and various clothing stores like CHANGE Lingerie and NorthBoys nearby.
Are there any beauty or spa services near LensCrafters Optique?
Yes, nearby beauty and spa options include Donato Salon + Spa, Angel Beauti hair salon, Aphrodite Spa & Nails, Black Line Studio Don Mills, and Steel n Ink Don Mills for tattoo and piercing services.