LensCrafters

4.7
2043 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters
3401 Dufferin Street, Toronto, ON
M6A 2T9, Canada

Hours

Reviews

4.7
2,043 reviews
5 stars
1,869
4 stars
41
3 stars
13
2 stars
17
1 star
103

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of individuals like Nancy, Takis, and Maryam.

Repair Services

The business received positive feedback for quick and efficient repair services, often provided free of charge, which customers greatly appreciated.

Product Selection

Customers noted a wide variety of frames and lenses available, with staff assisting them in finding the right fit and style.

Mixed Experiences

While many reviews were positive, some customers expressed dissatisfaction with the fitting of glasses and communication regarding orders.
  • BR
    bryan roach
    Nov 17, 2025
    5.0
    My experience was amazing. Takis was most pleasant to intact with and is very knowledgeable in his craft. I left the store feeling reassured in my choices. I will definitely be returning for future purchases.
  • IP
    Isabel Phillips
    Nov 8, 2025
    1.0
    Tried calling ahead to see price and what the eye exams included. Didn’t get through and no one called back. Booked an appointment anyway because I needed new scripts and figured since their glasses are budget their eye exams would be too. For all those wondering it $190 and full eye exam. No option not to do dilation and retinal imaging so I guess don’t drive here? Waste of my time. Also the script is only good for one year where most other optometrists do 2 years.
  • CC
    Christie
    Nov 5, 2025
    5.0
    I had such a great experience with Takis, my licensed optician! They were incredibly knowledgeable, helping me find the perfect frame that suits both my face shape and lifestyle. I really appreciated how they took the time to explain different lens options and made sure I was completely comfortable with my choice. I’ve gotten so many compliments on my new glasses — thank you Takis for making the process easy and enjoyable! Highly recommend to anyone looking for expert advice and genuine care.
  • DG
    Daniel Giavedoni
    Nov 3, 2025
    5.0
    Good customer service and they always pick up their phone. I actually come to this location even though I am closer to the Fairview location because they are that much better.
  • ET
    Emily Tyhurst
    Nov 3, 2025
    5.0
    Fantastic service. Fixed my broken glasses at no charge. Would definitely go here to check out their frames.

Frequently Asked Questions About LensCrafters

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.