LensCrafters

Reviews

• CP

  Cathy Pearl

  2 days ago
  5.0
  Professional, knowledgeable, attentive staff. Purchased our desired sunglasses at a great rate. Hope we have service support for many years.
• AB

  albert b

  5 days ago
  5.0
  A young guy named Raj J., has been very helpful to me and my wife. He truly know his kraft in terms of the eye glasses that I needed according to my preference, it makes the whole experience easy and friendly. Also, Ana Kimia, who is also very knowledgeable. Thank you so much!
• CO

  Chosen One

  Feb 22, 2026
  1.0
  3 young ladies at the front desk in the doctors office spend most of their time chatting and gossiping instead of picking up the phone and answering questions which is a major part of being a receptionist.
• MM

  Marelynn

  Feb 15, 2026
  5.0
  I came in today to have my glasses fixed as one of the screws had come loose; despite my failed efforts at home to fix them myself and from a very nice sales associate that tried to help after bringing them in. at one point i had 2 opticians both Raj and Neil working on a single pair at the same time!... it was quite comical to see how much struggle a singular tiny screw gave us however they managed to fix them in the end! 2 opticians; a whole bunch of tools and a crazy amount of patience had me leaving hapoy; thanks again! Your efforts are very appreciated c:
• TB

  Tim Barone

  Feb 7, 2026
  4.0
  I had a really positive experience at LensCrafters thanks to the associate Kimia—she was outstanding! Knowledgeable, friendly, patient, and made the whole process smooth and enjoyable. That said, the only reason I'm not giving 5 stars is the "50% off lenses with frame purchase" promotion felt misleading. When configuring my lenses online beforehand, the price came out the same as what I paid in-store after the supposed discount. They presented the lenses as originally being around $840 (or whatever the full amount was quoted as), with 50% off bringing it down—but prescription lenses at that inflated "regular" price just don't seem realistic in the real world. It made the deal feel like it wasn't a genuine savings, more like a marketing tactic where the base price is jacked up to make the discount look bigger. This is frustrating because it undermines trust in the brand. If the pricing were more transparent (without framing it as a big percentage off something that's never actually charged at full), I'd have no hesitation giving full marks. Still, great service from the team—especially Kimia—so 4 stars it is.

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