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Home Instead provides senior home care services in North York, ON. Services include: Respite care, Alzheimers care, Outpatient care, Short term recovery, Veteran care, Elderly companionship, Seniors transportation, medication reminders, doctors appointments, live-in companions. Call (416) 800-9572 for your free senior home care assessment.
With 3 elderly relatives, all with different and evolving needs, I have used Home Instead in Toronto and Markham and have had excellent experiences. This was my first experience with the North York franchise and it was equally positive and involved a very swift and professional response from them. Home Instead is not an inexpensive option but the service and their staff are worth it.
When our relative was about to be discharged after 8 hours in emergency at NYGH, we were hesitant to overburden the regular staff at the dementia care home, and also felt that close monitoring would be wise for at least 48 hours in case we needed to go back to ER. Kelvin and his team know the care home well and its nursing staff and in less than 4 hours, Home Instead had a PSW there with our relative. We booked 4 shifts which turned out to be perfect and we were very grateful for the very helpful end of shift reports every 12 hours which allowed us to accompany the recovery.
DN
Doug Newson
Oct 4, 2025
5.0
Just an excellent group to deal with. They were very flexible and understanding when my wife's surgery was postponed. The PSW who helped us was outstanding. We needed extra help and they went above and beyond. I would certainly use rheir services again and would highly recommend Home Instead
MF
Maria Teresa Fontana
Jan 23, 2025
5.0
Home Instead has served my parents with dignity, care and personal support for many years. In difficult times, the communication was immediate in order to provide the best responses. The support workers who helped us became like family and we trusted and relied on them just like family. Many thanks to the individuals who we grew to respect and like for their commitment as well as the quality of their support. Thank you too to the supportive administration!
LM
Lee McLaven
Oct 2, 2024
5.0
Kelvin and his team have been VERY Helpful and Professional. In these hard times with my 90 year old Mother, Kelvin has truly been amazing!! Trustworthy too, which is hard to come across these days. I don't normally do reviews, but had too! HIGHLY RECOMMEND!!
DW
Daphne W
Jul 6, 2024
5.0
We have used Home Instead many times. Kelvin and team are wonderful. We have had professional, caring people show up and deliver stellar service. We really appreciate them. ,
What services does Home Instead provide for seniors?
Home Instead offers senior home care services including respite care, Alzheimer's care, outpatient care, short term recovery, veteran care, elderly companionship, seniors transportation, medication reminders, doctors appointments, and live-in companions.
Where is Home Instead located?
Home Instead is located at 12 Upjohn Road, Suite 4A, Toronto, ON, M3B 2V9, Canada.
What are the operating hours of Home Instead?
Home Instead operates 24 hours a day, 7 days a week.
How can I contact Home Instead for senior home care assessment?
You can call Home Instead at (416) 800-9572 or email northyork@homeinstead.com to request a free senior home care assessment.
What payment options does Home Instead accept?
Home Instead accepts American Express, Check, Discover, and Visa as payment options.
Is Home Instead accessible for individuals with disabilities?
Yes, Home Instead has wheelchair accessible seating and restrooms, and provides unisex restrooms. It also welcomes the LGBTQ community.
Which areas does Home Instead serve around Toronto?
Home Instead serves the areas of Markham, Toronto, North York, and Scarborough in Ontario, Canada.
Are there any nearby coffee shops where I can relax before or after visiting Home Instead?
Yes, Starbucks and Fuel Plus are nearby coffee shops where you can relax before or after your visit to Home Instead.
What nearby fitness or wellness centers can I visit along with Home Instead?
Yoga For The Soul yoga studio and Orangetheory Fitness gym are nearby wellness centers that you might find beneficial.
Are there any nearby restaurants where family members can dine while visiting Home Instead?
Yes, nearby dining options include Teriyaki Experience (Japanese), By The Slice (pizza), Pizza Hut, Mr. Greek (Greek cuisine), California Sandwiches, Thai One On, Butter Chicken Roti (Indian), and Cora restaurants (breakfast and brunch).