Business Details
About
OptometrySunglasses Store
At For Eyes by Clearly Toronto, ON , our associates are experts in helping you find the right pair of prescription eyeglasses, sunglasses, or contact lenses, with great pricing. Our Independent Doctors of Optometry perform comprehensive eye exams to determine your prescription so that you will have the best possible vision with your new pair of glasses. We offer 100% satisfaction guarantee on our products. As a customer, you receive free lifelong adjustments to your glasses purchased. We bring a wide selection of top designer brands such as Ray-Ban, Michael Kors, Vogue, Armani Exchange, and more. We accept most insurance plans for vision, such as Blue Cross, Equitable Life of Canada, Greenshield, Manulife, Sun Life Insurance and more. Your eyecare is our top priority!
Location
Hours
Reviews
4.2
1,613 reviews
5 stars
1,239
4 stars
51
3 stars
36
2 stars
45
1 star
242
What are people saying?
AI-generated from recent customer reviews
Customer Service
Service quality is inconsistent; some staff provide exceptional service while others are unhelpful or dismissive.
Staff Performance
Several staff members, particularly Soni and Gulam, received high praise for their professionalism and helpfulness.
Product Quality
Customers appreciate the selection of frames and reasonable prices, but there are concerns about the quality of glasses and delays in service.
Management Issues
There are complaints about management and training, with some customers feeling that staff lack proper guidance.
Mixed Experiences
While many customers report positive experiences, others express frustration with service delays and communication issues.
- RAranjeeta adhikariNov 15, 20255.0Soni and her team are extremely helpful and understanding. They take the time to explain everything clearly and guide you through all your questions about insurance, pricing, and procedures. I truly appreciate their support.
- JRJanina Joy RonquilloNov 15, 20251.0Got my pair of glasses months ago, but I had to go back a couple of times for repairs. The customer service during my recent visits felt really unfriendly-they didn’t even greet me or try to assist, as if I couldn’t afford to pay. Lol. Never going back to this store. I’ve also seen comments saying the staffs are friendly, but the people who were there every time I visited definitely weren’t-except during my very first visit.
- CCCNov 14, 20251.0I almost bought a pair of glasses but they were not flexible at all with extending a promotion to give me time to get an updated prescription. They were also not good salespeople in that they didn't give proper attention to the customers. I don't know if they are understaffed or what but the experience was abysmal if you compare to other glasses stores which tend to have very good customer service. I went in another day to look at the glasses pair I was interested in and changed my mind. I suppose their lousy service helped push me to make the right decision after all.
- ZDZoe DiazOct 28, 20251.0Will not help you take care of the glasses you bought at their clinic. The adjustment table is set up at the front with a printed black/white sign on the door saying ‘no adjustments today’ when what they mean is no adjustments EVER lol The staff are ~clearly- done with life working at this capitalistic garbage eye shop and will treat you like you’re worthless and deliver the new company policy that didn’t exist months ago like the law. go support an independent business and spend the extra bucks.
- SSSHEFALI SINGHOct 25, 20251.0This was one of the most frustrating and unprofessional customer service experiences I’ve had in a long time. I went to Clearly because I had my eye exam done here previously and had my PD (pupillary distance) measured at that time. I simply needed my PD measured again because I had misplaced the original note. The sales assistant who first approached me was shockingly unhelpful and dismissive. She is a Black woman with orange hair, tied into a bun. She doesn't wear a nametag. Even though the PD measuring machine was right in front of her, she chose to walk off to talk to the optometrist and came back to say the optometrist “didn’t remember” my PD — which made no sense. I explained that I just needed a new PD measurement, but she kept arguing, saying it “wasn’t important,” that I should call the optometrist, and that it was “my fault” for losing the note. She even told me to book a new eye exam just to get my PD, which is completely unnecessary and absurd. Thankfully, Soni Negi stepped in and handled everything with professionalism and efficiency. She listened to me, understood the issue right away, and got my PD measurement done in less than five minutes. Absolute lifesaver! It’s clear that Soni knows what good customer service looks like — unfortunately, the first staff member did not. Her attitude was unprofessional, her behavior dismissive, and she clearly didn’t care about helping customers. If it weren’t for Soni, this visit would have been a complete disaster. Management really needs to train their staff properly, because one person like that can ruin the entire experience and drive customers away. I’m seriously reconsidering whether to ever come back to this location.
Frequently Asked Questions About For Eyes By Clearly
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What products and brands does For Eyes By Clearly offer?
For Eyes By Clearly offers prescription eyeglasses, sunglasses, contact lenses, and frames with brands like Ray-Ban, Michael Kors, Vogue, and Armani Exchange.
What insurance plans does For Eyes By Clearly accept?
They accept most vision insurance plans including EyeMed, Humana, Aetna, Davis Vision, UnitedHealthcare, Blue Cross, Equitable Life of Canada, Greenshield, Manulife, and Sun Life Insurance.
What are the store hours for For Eyes By Clearly on Queen Street West?
The store is open Monday to Saturday from 10:00 AM to 7:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does For Eyes By Clearly provide comprehensive eye exams?
Yes, Independent Doctors of Optometry perform comprehensive eye exams to determine your prescription and assess your eye health.
Can I get free adjustments for my glasses purchased at For Eyes By Clearly?
Yes, For Eyes By Clearly offers free lifelong adjustments for glasses purchased at their store.
How can I schedule an eye exam or appointment at For Eyes By Clearly?
You can schedule an appointment online via their booking link at https://booking.opto.com/5e42ee7b86ebf/coastal-contacts/visittype/ or visit their website.
What should I bring to my eye exam at For Eyes By Clearly?
Bring your vision and medical insurance information, your current glasses, sunglasses, contact lenses, and any questions you may have.
What nearby dining options are available close to For Eyes By Clearly?
Nearby dining includes Brasa Peruvian Kitchen, Chipotle Mexican Grill, 241 Pizza Ltd, Muay Thai Bar and Restaurant, and The Firkin Group of Pubs Canada, ideal for meals before or after your visit.
Are there other eyewear or optometry stores near For Eyes By Clearly?
Yes, nearby stores include Clearly.ca and Clearly - Queen Street, offering additional eyewear options and eye care services for customers exploring choices in the area.
What shopping opportunities are near For Eyes By Clearly on Queen Street West?
Nearby shopping includes boutiques like Brimz, clothing stores such as Space Vintage and so hip it hurts, as well as shoe store Groovy and lingerie store CHANGE Lingerie, perfect for a shopping trip combined with your eyewear visit.