Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Shops at Don Mills, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Toronto, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
328 reviews
5 stars
309
4 stars
11
3 stars1
2 stars0
1 star
7
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is consistently praised for being friendly, knowledgeable, and attentive, providing excellent customer service throughout the eye exam and glasses selection process.
Frame Selection
While many customers appreciate the variety of frames available, some express a desire for more unique or designer options.
Affordability
Customers frequently mention the reasonable pricing and good value for the services and products offered.
Professionalism
The optometrists and staff are noted for their professionalism and thoroughness during eye exams, contributing to a positive overall experience.
Mixed Experiences
A few reviews highlight negative experiences related to customer service issues, such as miscommunication about warranties and product availability.
- OCOlivia CopelandDec 30, 20255.0I love the atmosphere and the staff is very friendly and knowledgeable. They have a large selection of frames for any face type. They answer all your questions. They don’t rush you out. Dr. Low is great! I actually enjoy going for an eye exam now :)
- STScott T.Dec 30, 20255.0Friendly and helpful service, They had all I needed to fulfill my glasses requirements. Plenty of frames to choose from but a little limited in the designer big names.
- SHShehin HiraniDec 30, 20254.0Overall experience was great, the Eye Doctor was great, the staff were good. The pricing for the simple prescription was great. The selection for frames was okay... wish they had more 'funky' styles, most were styles were ordinary and very similar, more variety would be great. I am a return customer, so that says something!
- SJShirin JanmohamedDec 21, 20255.0Excellent customer service provided Upgrades & cost were very well explained Excellent location I would recommend to my friends & family Staff were very courteous
- MMMelissa ManickamDec 1, 20255.0I had a wonderful experience at Specsavers Don Mills! The team was incredibly friendly, honest, and helpful throughout my visit. They even welcomed my dog, which made the shopping experience extra pleasant. I truly appreciated their patience while I took my time choosing the perfect frames. Every visit has been consistently great. Specsavers Don Mills never disappoints!
Frequently Asked Questions About Specsavers Shops at Don Mills
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the store hours for Specsavers Shops at Don Mills?
The store is open Monday to Friday from 10:00 to 20:00, Saturday from 10:00 to 19:00, and Sunday from 11:00 to 18:00.
How much does a comprehensive eye exam cost at Specsavers Shops at Don Mills?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. For customers aged 65 or over, the exam may be covered by the provincial health care plan with no out-of-pocket expense.
How can I book an eye exam at Specsavers Shops at Don Mills?
You can book an eye exam online via their website, call them, or visit the store in person to schedule an appointment.
What services does Specsavers Shops at Don Mills offer?
They offer eye tests, adult eye tests, contact lens services, and eye health services.
Does Specsavers Shops at Don Mills provide glasses adjustments or repairs?
Yes, you can visit the store for adjustments or repairs to your glasses if you experience any discomfort or issues.
Can I return or amend my glasses purchase at Specsavers Shops at Don Mills?
Yes, you can return or amend your glasses within three months of purchase as part of their no worries, no fuss guarantee.
What COVID-19 safety measures are in place at Specsavers Shops at Don Mills?
The store follows all provincial government advice to keep the community safe and has a COVID safe plan in place. Visitors are asked to follow the latest government guidelines.
Which popular shopping center is located near Specsavers Shops at Don Mills?
Don Mills Centre is a shopping center and landmark nearby, where customers can enjoy shopping before or after their visit.
Where can I find nearby food and beverage options near Specsavers Shops at Don Mills?
Nearby options include Mado bakery and smoothie juice bar, Teamendous Asian restaurant and tea room, Pablo's Coffee House cafe, and Ice 'n Cake offering desserts and frozen treats.
Are there other retail stores near Specsavers Shops at Don Mills?
Yes, nearby retail stores include Little Burgundy Shoes, CHANGE Lingerie, Browns Shoes, and Frank And Oak clothing store, offering various shopping opportunities.