Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Gerrard Square, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Toronto, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.7
237 reviews
5 stars
210
4 stars
13
3 stars1
2 stars
5
1 star
8
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Eye Exams
While some reviews noted excellent and thorough eye exams, there were complaints about rushed service from certain optometrists.
Product Quality
Customers expressed satisfaction with the quality of glasses and the variety of frames available, although some experienced issues with incorrect prescriptions.
Timeliness
Several customers reported delays in receiving their glasses, with some expressing frustration over longer than promised wait times.
Value for Money
Many customers appreciated the reasonable prices and promotions, although some felt misled by pricing discrepancies.
- SSSonny ScornaienchiNov 4, 20255.0Great service and deals
- DVDarren ViegasOct 29, 20255.0I visited for an eye test with Dr. Grewal. I have never been to a SpecSavers before. Dr. Grewal was extremely friendly and helped me understand things to look for in my future eye health. I would highly recommend!
- SSSimiOct 21, 20255.0Elsie and Dr. Zhang were absolutely wonderful in making sure I get my eye test done and in selecting frames that I liked. I look forward to going back to them in the future
- SRSejal RamdamOct 7, 20255.0I’ve been a regular customer at this Specsavers branch, and I’ve always been impressed with the friendly service. But my recent visit was truly exceptional, thanks to the outstanding assistance I received from Cid. Not only did Cid go above and beyond in helping me choose the perfect frames, but he also expertly guided me through the insurance process and answered all my questions with patience and clarity. Cid’s professionalism and dedication to customer satisfaction have raised the bar for me, and I’m grateful for the exceptional service I received. Well done, Cid!
- JTJenny TennierOct 3, 20251.0Unsatisfactory experience. I had my eyes checked here/prescription. The Doctor who did my exam provided a service that was extremely rushed. She did not care about her patients and rushed me. Every slide while having my eyes checked I had about 1 second to respond before she moved onto the next slide. I am convinced I was given a prescription that is not correct. I am wearing glasses that make me feel dizzy and hurt. When I asked the Doctor about my over all eye health she just kept saying she 'didn't know'. For example I asked her if my eyes were healthy because I was genuinly conserned as I have seen a decline in my vision and she just said "I dont know some people wear coke bottle lenses". I don't even know what this means. I am completely unsatisfied with my experience here at SpecSavers. The Doctor literally made me feel like another number and the system as she did not care at all about her patient. I will never go back to SpecSavers again. I wasted tons of money on Frames and Lenses from another establishment because I knew right away I am not buying glasses here after my exam. Now I am out hundreds of dollars with glasses that make me feel dizzy and sick. Honestly so upset about this. Felt like the dollar store of eye health, don't come here they don't care about their patients.
Frequently Asked Questions About Specsavers Gerrard Square
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
How much does a comprehensive eye exam cost at Specsavers Gerrard Square?
Comprehensive eye exams cost $99 and include a complimentary OCT scan. For patients 65 or older, the exam is covered by the provincial health care plan with no out of pocket expense if eligible.
How can I book an eye exam at Specsavers Gerrard Square?
You can book an eye exam online through their website, call the store, or visit in person to schedule an appointment.
What is the return policy for glasses at Specsavers Gerrard Square?
You can return or amend your glasses purchase within three months if you have any concerns, and the store will make it right.
Can I get my glasses adjusted or repaired at Specsavers Gerrard Square?
Yes, if your glasses are uncomfortable or damaged, you can visit the store for free adjustments or repairs.
What COVID-19 safety measures does Specsavers Gerrard Square have in place?
The store follows all provincial government COVID-19 guidelines to ensure community safety. Visitors are asked to adhere to the latest government recommendations during their visit.
What are the opening hours for Specsavers Gerrard Square?
Open Monday to Friday from 10:00 to 21:00, Saturday from 09:30 to 18:00, and Sunday from 11:00 to 18:00.
Which designer brands of eyewear are available at Specsavers Gerrard Square?
You can find brands such as Converse, Tommy Hilfiger, Levi's, DKNY, Marc Jacobs, Superdry, and many others.
What types of lenses and eyewear products does Specsavers Gerrard Square offer?
They offer glasses, sunglasses, contact lenses, progressive, bifocal, transition, polarising, reactions lenses, and prescription sunglasses.
What services are provided by Specsavers Gerrard Square?
Services include comprehensive eye tests, adult eye tests, contact lens services, and various eye health services.
Are there any nearby dining options where I can grab a meal before or after visiting Specsavers Gerrard Square?
Yes, nearby dining options include Subway, Little Caesars, La Sanaz Grill (Indian cuisine), Kin Kin Bakery and Bubble Tea, KFC, Asian Gourmet, and Real Fruit Bubble Tea.
What nearby shopping centers or stores can I visit along with Specsavers Gerrard Square?
You can also explore the Gerrard Square shopping center, Winners department store, Beddington’s Bed & Bath, and Bilin Jewelry nearby.
Are there public transit or telecommunication stores near Specsavers Gerrard Square that can assist with mobile services during my visit?
Yes, nearby you will find Rogers (in the Fido store), Virgin Mobile Canada, Bell, TELUS, and Rogers Authorized Dealer - Am-Call Wireless, which can assist with mobile and telecommunications services.