Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Fairview Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Toronto, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.8
558 reviews
5 stars
509
4 stars
15
3 stars6
2 stars
11
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, particularly highlighting individuals like Dayana, Jenny, and Parisa for their exceptional service.
Product Quality
While many customers were satisfied with the quality and selection of glasses, some expressed concerns about the durability and quality of certain products.
Overall Experience
The majority of reviews reflected a positive overall experience, with many customers recommending the store for its efficient service and pleasant atmosphere.
Concerns
A few customers raised issues regarding data privacy and customer service responsiveness, particularly in relation to appointment handling and follow-ups.
- SJStephanie Jenkins1 day ago5.0The service is excellent, the optometrists are amazing, and the choice of glasses that fit my small head is great.
- MAMaira Ahsan3 days ago5.0I had a great experience. Ruoqi was very nice.I was there alone so i asked her for genuine opinion to help me select frames as i have really high number. I wasnt sure how they will turn out but the staff there assured me if i am not happy they can make new for me within 3 months.. But When i collected my glasses, they were really good, the lens was fitted perfectly, excellent quality i must say.. i heard praises from my family and friends abt my new frames :)
- RRRobert RamirezDec 19, 20255.0The whole experience was seamless and comfortable. As a departed Lens Crafters client, it felt good to have that feeling of being looked after and dare I say cared for. I'm very satisfied with the team and reasonable prices as a whole. I went to the Fairview mall location and I'm very glad I did. Ask for Ruoqi, she took care of me from A to Z. She is friendly, answered all my questions and was extremely professional. Thank you Ruoqi, and Spec Savers. You are aces in my book. Robert R.
- KKKristina KutsitaruDec 9, 20255.0I had a great experience at Specsavers! The service was friendly, professional, and efficient, and the team made the process of choosing new glasses feel easy and enjoyable. They helped me find the perfect pair and made sure everything fit comfortably. I’m really happy with my new glasses and the overall experience. Highly recommend this location! Thank you for the wonderful service — Dayara and Sanjana
- CDCalm DownDec 6, 20255.0Me and my wife recently purchased glasses from Specsavers, and we couldn’t be happier with the entire experience. A special shout-out to Dayana, who truly made the process amazing. She was friendly, patient, and incredibly knowledgeable. Dayana took the time to explain everything clearly—from the eye test details to helping us choose the perfect frames for our face shape and daily use. Specsavers has a great selection of frames, and with Dayana’s guidance, we found a pair that looks stylish, feels lightweight, and fits perfectly. The lenses are crystal clear, and the comfort is on another level. What impressed us most was the customer service. Dayana made us feel valued, never rushed, and answered every question with genuine care. Our glasses were ready sooner than expected, and the quality is excellent—exactly what you hope for from a professional eye care provider. I highly recommend Specsavers to anyone looking for reliable eye care, great prices, and top-quality glasses. With team members like Dayana, I will definitely be returning for all my future eye care needs!
Frequently Asked Questions About Specsavers Fairview Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of a comprehensive eye exam at Specsavers Fairview Mall?
A comprehensive eye exam costs $99 and includes an OCT scan at no extra charge. For those 65 or older, the exam is covered by provincial health care with no out of pocket expense for eligible patients.
How can I book an eye exam at Specsavers Fairview Mall?
You can book an eye exam online through the website, call the store, or visit in person to schedule an appointment and get assistance.
Can I return or amend my glasses order at Specsavers Fairview Mall?
Yes, you can return your glasses within 3 months if you have concerns, and you can visit the store to amend or cancel in-store orders within the same period.
Does Specsavers Fairview Mall offer glasses adjustment and repair services?
Yes, if you have any issues with your glasses, you can visit the store for adjustments or repairs.
What COVID-19 safety measures are in place at Specsavers Fairview Mall?
Specsavers Fairview Mall follows all provincial government guidelines and has a COVID safe plan in place. Visitors are asked to follow the latest government protocols.
What products and brands does Specsavers Fairview Mall offer?
They provide a range of glasses, sunglasses, designer brands like Adidas, Timberland, Tommy Hilfiger, and contact lenses among others.
What are the opening hours of Specsavers Fairview Mall?
Open Monday to Saturday from 10:00 to 21:00 and Sunday from 11:00 to 19:00. The store is closed on December 25th.
How can nearby eateries like KFC and Subway be convenient for customers visiting Specsavers Fairview Mall?
Customers can enjoy a meal or quick snack at KFC or Subway before or after their eye care appointment, making their visit more convenient and enjoyable.
Are there other eyewear and optician services near Specsavers Fairview Mall?
Yes, nearby places include Specsavers Canada, Sunglass Hut, and Toronto Vision Care, offering additional eyewear options and optometry services.
What shopping and service options are available near Specsavers Fairview Mall?
Nearby, customers can visit CF Fairview Mall for various shopping needs, visit Sephora for cosmetics, or Scotiabank for banking services, enhancing the convenience of their trip.