Business Details
About
OptometryEye Care CenterLensCrafters OD
Promenade Optometric Clinic is the local eye doctor to see for all of your eye care needs in Thornhill, ON. As your local Thornhill optometrist, Promenade Optometric Clinic can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at One Promenade Circle Thornhill, ON L4J 4P8 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.8
440 reviews
5 stars
416
4 stars
8
3 stars2
2 stars0
1 star
14
What are people saying?
AI-generated from recent customer reviews
Professionalism
Many customers praised the professionalism and thoroughness of the doctors, particularly Dr. Truong and Dr. Mok, who took time to explain findings and answer questions.
Customer Service
The reception staff received positive feedback for being friendly, welcoming, and attentive, contributing to a pleasant overall experience.
Efficiency
Customers appreciated the efficient appointment scheduling and minimal wait times, with many noting they were seen promptly at their scheduled times.
Mixed Experiences
While many reviews were positive, there were notable complaints regarding unprofessionalism and issues with billing practices, particularly concerning prescription errors and cancellation policies.
- MSMittal Shah2 days ago5.0Great experience, staff is wonderful and does great job explaining everything.
- CDCris Dra4 days ago5.0Always a very good experience. Dr. Truong, is truly outstanding highly appreciated.
- DADavid AuDec 2, 20255.0Lovely receptionist and lovely experience with Dr.So. Very informative and detailed about the examination.
- UPUri PeliowskiNov 30, 20251.0Don’t waste your time here. They are completely unprofessional and will cancel your appointment without telling you. They promise to call you back to explain the issue and the call never comes. I’ve been going every year for 15 years but never again. No clue how to run a service business.
- SAsina akbarzadehNov 7, 20255.0I had an appointment with Dr. David Truong earlier today and I was truly impressed, really took his time to explain his findings and answered all my questions. You can tell he loves his job and values his clients.
Frequently Asked Questions About Promenade Optometric Clinic
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Promenade Optometric Clinic?
An annual eye exam can update your prescription and detect eye health issues and general health problems such as diabetes and high blood pressure early for timely treatment.
What does a comprehensive eye exam at Promenade Optometric Clinic include?
It involves a series of simple but thorough tests to assess your vision and eye health, after which your optometrist will discuss results and recommend the right prescription.
Is a contact lens exam different from a regular eye exam at this clinic?
Yes, a contact lens fitting includes detailed eye measurements and has an additional fee; the regular eye exam assesses if your eyes are healthy enough for contacts.
Where is Promenade Optometric Clinic located in Thornhill?
The clinic is located at One Promenade Circle, #253A, inside the Promenade Mall in Thornhill, ON L4J 4P8.
What are the opening hours of Promenade Optometric Clinic?
They are open Monday and Friday from 9:00 AM to 6:00 PM; Tuesday through Thursday from 10:00 AM to 7:00 PM; Saturday from 9:00 AM to 4:00 PM; and Sunday from 11:00 AM to 5:00 PM.
What payment options does Promenade Optometric Clinic accept?
They accept Apple Pay, cash, check, Mastercard, and Visa.
What languages are spoken at Promenade Optometric Clinic?
The clinic provides services in English, Spanish, Cantonese, and Russian to accommodate diverse patients.
Which nearby grocery stores can I visit before or after my eye appointment?
Olive Branch and Nortown Foods are nearby grocery stores where you can shop convenience items around your visit.
Are there beauty and wellness services close to Promenade Optometric Clinic?
Yes, Waxed Wax Bar Promenade Mall and Clara Med Spa are nearby for waxing and medical spa treatments to enjoy around your visit.
What entertainment options are near Promenade Optometric Clinic?
Imagine Cinemas Promenade offers a nearby cinema experience perfect for catching a movie before or after your appointment.