Business Details
About
OptometryEye Care Center
Promenade Optometric Clinic is the local eye doctor to see for all of your eye care needs in Thornhill, ON. As your local Thornhill optometrist, Promenade Optometric Clinic can help diagnose, treat, and detect subtle changes in your eyes year over year. Come visit our offices at One Promenade Circle Thornhill, ON L4J 4P8 and let us help you see and look your best. Our doctors are here to provide the professional eye care near you, to guarantee you have the clearest vision. Call today to schedule an appointment for your annual eye exam.
Details
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
433 reviews
5 stars
410
4 stars
8
3 stars2
2 stars0
1 star
13
What are people saying?
AI-generated from recent customer reviews
Professionalism
Doctors are consistently described as knowledgeable, thorough, and attentive, providing clear explanations and addressing patient concerns.
Friendly Staff
The reception and support staff are frequently praised for their kindness, helpfulness, and professionalism, contributing to a welcoming atmosphere.
Efficiency
Customers appreciate the quick and efficient appointment process, with minimal waiting times and punctual service.
Mixed Experiences
While many reviews are positive, there are notable complaints regarding billing practices and customer service issues, particularly related to prescription errors.
High Recommendations
Several customers highly recommend the clinic and specific doctors, indicating a strong overall satisfaction with the care received.
- SAsina akbarzadehNov 7, 20255.0I had an appointment with Dr. David Truong earlier today and I was truly impressed, really took his time to explain his findings and answered all my questions. You can tell he loves his job and values his clients.
- SDShelly DilmanNov 7, 20255.0Excellent eye care, by Dr Mok, taking the time to insure, my eyesight was fully tested properly, and explaining the results.. Also from the friendly greeting at the arrival front desk, making you feel valued.
- DTdaria taranNov 7, 20255.0Always on time, polite and respectful doctors and staff. I had the best experience. Thank you all!
- TKTali KleinOct 21, 20255.0Dr. Jonathan So is an exceptional optometrist. He performed a thorough examination of both my eyes, explained everything clearly, and shared valuable information on how to best care for my eye health. I truly appreciate his professionalism, knowledge, and patience. Highly recommended!
- SCSteven CastellucciOct 17, 20255.0The process of booking an appointment, checking in, and completing the automated eye exams was quick, easy, and very efficient. Most importantly, I was seen right at my appointment time. This is something I really appreciate, as other clinics I've visited have run hours behind. Monica, the optometric assistant, was pleasant, kind, and attentive. She clearly explained each test, what it involved, and its purpose, which made the whole experience comfortable and informative. After a short wait, I met with Dr. Anthony Mok, who was equally pleasant, kind, and thoughtful. He took the time to go over my test results, asked clear questions about my eye health history, and made sure all my own questions were answered. I felt well cared for throughout my visit and would gladly return here for my regular eye exams. I highly recommended Monica and Dr. Mok!
Frequently Asked Questions About Promenade Optometric Clinic
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What is involved in an eye exam?
An eye exam involves a series of simple but comprehensive tests that allow your optometrist to assess your vision and your eye health. Your optometrist will discuss the results of your eye exam with you and determine the right prescription to help you to see your best.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
Why should I get an annual eye exam at Promenade Optometric Clinic?
An annual eye exam can update your prescription and detect eye health issues and general health problems such as diabetes and high blood pressure early for timely treatment.
What does a comprehensive eye exam at Promenade Optometric Clinic include?
It involves a series of simple but thorough tests to assess your vision and eye health, after which your optometrist will discuss results and recommend the right prescription.
Is a contact lens exam different from a regular eye exam at this clinic?
Yes, a contact lens fitting includes detailed eye measurements and has an additional fee; the regular eye exam assesses if your eyes are healthy enough for contacts.
Where is Promenade Optometric Clinic located in Thornhill?
The clinic is located at One Promenade Circle, #253A, inside the Promenade Mall in Thornhill, ON L4J 4P8.
What are the opening hours of Promenade Optometric Clinic?
They are open Monday and Friday from 9:00 AM to 6:00 PM; Tuesday through Thursday from 10:00 AM to 7:00 PM; Saturday from 9:00 AM to 4:00 PM; and Sunday from 11:00 AM to 5:00 PM.
What payment options does Promenade Optometric Clinic accept?
They accept Apple Pay, cash, check, Mastercard, and Visa.
What languages are spoken at Promenade Optometric Clinic?
The clinic provides services in English, Spanish, Cantonese, and Russian to accommodate diverse patients.
Which nearby grocery stores can I visit before or after my eye appointment?
Olive Branch and Nortown Foods are nearby grocery stores where you can shop convenience items around your visit.
Are there beauty and wellness services close to Promenade Optometric Clinic?
Yes, Waxed Wax Bar Promenade Mall and Clara Med Spa are nearby for waxing and medical spa treatments to enjoy around your visit.
What entertainment options are near Promenade Optometric Clinic?
Imagine Cinemas Promenade offers a nearby cinema experience perfect for catching a movie before or after your appointment.