Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,217 reviews
5 stars
1,155
4 stars
22
3 stars6
2 stars6
1 star
28
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Annie, Kathy, and Narjis.
Expertise
Many reviews highlighted the staff's knowledge and ability to guide customers in selecting the right frames and lenses, ensuring a personalized experience.
Repair Services
The business received positive feedback for providing quick and free repair services for glasses, enhancing customer satisfaction.
Product Selection
Customers appreciated the variety of frames and lenses available, noting that the selection met diverse tastes and needs.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences related to order fulfillment and item quality.
- LALiliana AlonJan 4, 20265.0Great service! The lady that served me had lots of patience as it took me a l9ng time to find the pair that I was happy with. Highly recommended!
- MGManouchehr GhazinejadDec 27, 20254.0The Optiometrist Kathy was profesional and presented very good job. There are many option to choose from, a variety of frames and lenses.
- MWMichelle WangDec 27, 20255.0The optician Cathy was really helpful with taking time to adjust my glasses.
- MAmahnaz alipourDec 24, 20255.0Kathy (khatereh)was very helpful, kind, and patient. She guided us through the process and helped us choose the right glasses for my son. We really appreciated her help.
- FRfanny rodriguezDec 21, 20255.0I came in to adjust my glasses. They were so polite, fast and professional. I was not charged anything. Highly recommended!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters offer at the Thornhill location?
LensCrafters offers comprehensive eye exams using the latest technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
Which designer eyewear brands are available at LensCrafters Thornhill?
Brands available include Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Tory Burch, Tiffany & Co., and many more.
Does LensCrafters Thornhill accept insurance for eye care services?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada.
What payment methods are accepted at LensCrafters in Thornhill?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Can I schedule an eye exam appointment online for LensCrafters Thornhill?
Yes, you can schedule your eye exam through their online reservation link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0971&storeId=10852
What are the opening hours for LensCrafters at One Promenade Circle?
Hours are Monday to Friday from 10:00 AM to 8:00 PM, Saturday 10:00 AM to 6:00 PM, and Sunday 11:00 AM to 6:00 PM.
Is LensCrafters Thornhill accessible for wheelchair users?
Yes, the location has a wheelchair accessible entrance.
What nearby places can I visit for food before or after my appointment at LensCrafters Thornhill?
Nearby dining options include Bourbon St. Grill, New York Fries, Second Cup Café, Aroma Espresso Bar, Subway, Cinnaholic bakery, Cake It Toronto, and Booster Juice.
Are there other shopping options near LensCrafters at Promenade Mall?
Yes, nearby stores include Foot Locker Canada, Roots, CHANGE Lingerie, K.Barketti boutique, Femme de Carriere, Garage, Zephaniah fur fashion, Moshe Fine Jewellery, and Peoples Jewellers.
Where can I find other health and medical services near LensCrafters Thornhill?
Nearby health services include Altima Promenade Dental Centre Thornhill and Anna Prudovski, M.A., Clinical Psychologist.