Business Details
About
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.9
1,077 reviews
5 stars
1,036
4 stars
24
3 stars2
2 stars0
1 star15
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of employees like Harish, Alycia, and Angela.
Product Quality
Customers expressed satisfaction with the quality of glasses and lenses, noting good designs and impressive discounts.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences related to service delays and issues with prescriptions.
Store Environment
The store was described as organized with a wide selection of eyewear, contributing to a pleasant shopping experience.
- SSSandra SwiftDec 31, 20255.0I have always used LensCrafters for my prescription glasses. I met with Candace and she helped me with everything. We picked my glasses out together as well as sunglasses for golfing. She knew exactly what I needed. She was very helpful and didn’t make me feel rushed. Candace is definitely an asset to there team.
- JDJulio DarvichNov 23, 20255.0This company has maintained my vision for many years. Good designs and very good quality.
- SSShahadOct 26, 20255.0Obei was so kind, helpful, and patient. he helped me pick out a pair of sunglasses and took the time to answer all my questions. definitely would go back for the great customer service
- LPLove PreetOct 23, 20255.0I had an excellent experience at Lenscraft with Harish Kumar at eastgate mall hamilton. He was very professional and helped me select the right glasses and lenses at a great price. The quality is impressive, and I received amazing discounts as well. Highly recommend Lenscraft for anyone looking for quality eyewear and reliable service.
- PLPhillip LaOct 21, 20255.0Harish was super helpful from the beginning to the end. He was very clear and concise with the explanation of the warranty and provided me with excellent service. Would recommend him to my friends and family!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What types of eye care services does LensCrafters in Stoney Creek offer?
LensCrafters provides comprehensive eye exams using the latest vision technology, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer brands for prescription eyewear. They also offer prescription wearable technology from brands like Ray-Ban Meta and Oakley Meta.
Which designer eyewear brands can I find at LensCrafters in Eastgate Square?
You can find designer brands such as Oakley, Burberry, Prada, Ray-Ban, Dolce & Gabbana, Michael Kors, Ralph Lauren, Versace, Coach, Tiffany & Co., Armani Exchange, and more at LensCrafters.
Does LensCrafters direct bill to insurance providers? If yes, which ones?
Yes, LensCrafters direct bills to most insurance providers, including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many others. All prescriptions are welcome.
What payment methods are accepted at LensCrafters in Stoney Creek?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa payments. They also support debit card and credit card payments.
What are the store hours for LensCrafters at 75 Centennial Parkway N?
LensCrafters is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 6:00 PM, and Sunday from 11:00 AM to 5:00 PM.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters offers in-store pickup services for your convenience.
How can I schedule an eye exam appointment at LensCrafters in Stoney Creek?
You can schedule your eye exam online through LensCrafters' appointment link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=1918&storeId=10852
What nearby places can customers visit before or after their eye exam at LensCrafters in Eastgate Square?
Customers can visit nearby places such as Rogers for mobile phone needs, Winners for clothing, and Urban Planet for women's fashion. They may also enjoy dining at nearby restaurants like Jack Astor's Bar and Grill or Sunset Grill, or shop at Eastgate shopping center and Sport Chek.
Are there other eyewear providers near LensCrafters in Eastgate Square?
Yes, Hakim Optical, an eyewear and optician service with optometrists, is located nearby, providing customers with alternative eye care and eyewear options.
How can nearby transit and shops help me plan my visit to LensCrafters?
LensCrafters is located within Eastgate Square, making it easy to combine your eye care visit with shopping at stores like Claire's or HomeSense. Nearby transit options and popular locations such as McDonald's for a quick meal or Money Mart and Western Union for financial services can enhance your visit experience.