Certified by Specsavers The Pen Centre • Apr 05, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers The Pen Centre, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in St. Catharines, ON store or visit us in store to see the range.
Location
Certified by Specsavers The Pen Centre • Apr 05, 2026
Certified by Specsavers The Pen Centre • Apr 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 6:00 PM
Sunday11:00 AM - 5:00 PM
4/6/202610:00 AM - 9:00 PM
5/18/202610:00 AM - 9:00 PM
7/1/202610:00 AM - 9:00 PM
8/3/202610:00 AM - 9:00 PM
9/7/202610:00 AM - 9:00 PM
10/12/202610:00 AM - 9:00 PM
11/27/202610:00 AM - 9:00 PM
11/28/202610:00 AM - 6:00 PM
12/5/202610:00 AM - 6:00 PM
12/12/202610:00 AM - 6:00 PM
12/19/202610:00 AM - 6:00 PM
12/24/202610:00 AM - 9:00 PM
12/25/202610:00 AM - 9:00 PM
12/26/202610:00 AM - 6:00 PM
12/31/202610:00 AM - 9:00 PM
1/1/202710:00 AM - 9:00 PM
Reviews
4.8
453 reviews
5 stars
417
4 stars
15
3 stars2
2 stars3
1 star
16
SH
Stefanyie Hamilton
1 day ago
5.0
Variety of selections, and price points. Friendly and helpful staff.
My family has bought eight pairs of glasses on the last year.
TC
The 4 Crabbes
2 days ago
5.0
Great service! Fabulous selection and reasonable pricing! We keep returning for the whole family. As this location is with our local shopping mall, we find that the hours work for our needs.
KS
Kevin Spiece
Mar 22, 2026
5.0
Can not recommend enough. It is very rare to experience such focused and memorable customer service. Every step of the process from booking appointment, to reception to eye exam and I had pre-booked ( at making appointment) that I wished to have a consultation for contact lenses. There was never any pressure to rush, to upsell or add on any hidden fees.... All options are up to me and fully revealed cost wise equally.
Specsavers Pen Centre will now always be my go to and would recommend as the spot for any one searching for any eye needs.
CT
Carly Temple
Mar 19, 2026
5.0
I was in the pen location on Friday for a full eye exam and the purchased two pairs of glasses . The Doctor was lovely and Jessica was AWESOME! ( she’s works at the Fairview one too) She was so funny and really helpful. They direct billed which is perfect . Jessica assisted me in choosing the right glasses and lenses for my needs . I felt confident in my purchase! Definitely go see her , her experience speaks for itself .
AC
A CHRZANOWSKI
Mar 10, 2026
5.0
I had such a great experience at Specsavers in the Pen Centre. Over the past two months I’ve been there several times between getting glasses for myself, my son, and my father-in-law and every single visit was consistently excellent.
What really stood out was the customer service. Every team member we interacted with was friendly, patient, and genuinely helpful. They took the time to answer questions, help us choose the right frames, and made the entire process smooth and stress-free.
It’s rare to experience such consistent service across the whole team, especially over multiple visits, but this location truly delivers. A fantastic group of professionals who clearly care about their customers.
Highly recommend if you’re looking for great service and a great team! 👓
Frequently Asked Questions About Specsavers The Pen Centre
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
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