Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Fairview Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in St. Catharines, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
206 reviews
5 stars
200
4 stars2
3 stars1
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Staff members are consistently described as friendly, helpful, and knowledgeable, providing excellent customer service throughout the entire process.
Staff Expertise
Customers praised the staff's expertise in helping them choose frames and lenses, with specific mentions of staff members like Maria, James, and Amanda for their professionalism and thoroughness.
Positive Experience
Many reviews highlight a pleasant and enjoyable experience, with customers feeling valued and well cared for during their visits.
Value for Money
Customers appreciate the affordable pricing and good deals on glasses, often noting the quality of products received for the price.
Technology and Care
The use of advanced technology during eye exams and thorough explanations of procedures were positively noted, enhancing the overall customer experience.
- CWCarrie Williams3 days ago5.0I went in this morning to pick out some new frames and right away I was asked if I needed assistance. I chose 2 new pairs as they had a great deal on. Maria was nothing but professional and friendly, she answered all my questions and explained everything thoroughly in great detail....ask for Maria..... she's top notch.
- AVAdrian Vicentini4 days ago5.0This was the best experience I've ever had when needing a new prescription for my glasses. Everyone was kind, helpful, and provided useful information, and the optometrist was patient and knowledgeable as well. James and Maria also saved me a ton of money as well, two sets of glasses here were cheaper than every other place I've been too in the past 30 years. And James offered me an espresso as well. Highly recommended.
- MSMelissa Speck6 days ago5.0I went in to specsavers today to get an eye exam and new glasses due to my daughter breaking mine. I was met with an amazing staff. I got my eye tests done and then went to pick out glasses and I worked with Amanda who was amazing. She was very helpful and stayed with me helping me pick the best glasses for my face. She picked me out a great pair of glasses and sunglasses. I was definitely very happy and will definitely go back
- ERE RDec 30, 20255.0I went to get glasses for the first time and was welcomed instantly by Jessica. she made the whole experience very pleasant and easy from start to finish by helping pick out the frame's that looked best on me to payment with my insurance. Will definitely be going back for any future glasses that I need.
- LHLaurie HansenDec 30, 20255.0I had the best experience with James at the Fairview Mall, Specsavers. I’ve been getting glasses for over 50 years and He was beyond helpful, so knowledgable and patient and taught me the size of the frame that I should be looking for my face shape. I was blown away by the whole experienced and I’ll be back again and again. Thanks James for making a difference now I don’t feel pressured when picking out a pair of glasses you’re the best🙏
Frequently Asked Questions About Specsavers Fairview Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Fairview Mall offer?
Specsavers Fairview Mall offers eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost and what does it include?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. If you're 65 or over, the exam is covered by the provincial health care plan for eligible patients.
How can I book an eye exam at Specsavers Fairview Mall?
You can book an eye exam easily online by selecting the store and clicking ‘book appointment’, call the store directly, or visit in person to schedule an appointment.
What is the return policy for glasses purchased at Specsavers Fairview Mall?
You can return your glasses within three months if you have any concerns, and the store will put it right to ensure your satisfaction.
Can I amend or cancel my glasses order at Specsavers Fairview Mall?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store within three months of purchase as part of the no worries, no fuss guarantee.
Does Specsavers Fairview Mall provide glasses adjustment or repair services?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for adjustment or repair services.
What are the regular business hours for Specsavers Fairview Mall?
Open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures in place at Specsavers Fairview Mall?
Yes, the store follows all provincial government guidelines to keep the community safe during COVID-19.
What nearby places can I visit when I come to Specsavers Fairview Mall?
Nearby, you can visit places like Saucony for shoes, Subway for sandwiches, and Java Joe's cafe for a coffee. These make convenient stops before or after your eye care visit.
Are there fitness or wellness centers near Specsavers Fairview Mall?
Yes, Fit4Less gym is nearby if you want to combine your eye care visit with a workout session.
What shopping options are available near Specsavers Fairview Mall?
Nearby shopping options include Northern Reflections, Mark's clothing store, Joe Fresh, and the CSO Fairview shopping center.