Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Fairview Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in St. Catharines, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
172 reviews
5 stars
168
4 stars1
3 stars0
2 stars2
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and knowledgeable, with many specific mentions of employees like Maria, Amanda, and James.
Product Selection
The store offers a wide variety of frames and lenses, with many customers appreciating the extensive selection and affordable pricing.
Professionalism
Customers noted the professionalism of the staff during eye exams and consultations, highlighting thorough explanations and attention to detail.
Positive Experiences
Many reviews reflected overall satisfaction with the shopping experience, with customers expressing intentions to return and recommend the store to others.
Store Environment
The store is described as clean, modern, and welcoming, contributing to a pleasant shopping atmosphere.
- CBChristine Chuck Brettell1 day ago5.0Recently learned about SpecSavers and needed a new pair of glasses, so thought I’d try it out. Amanda, manager at the Fairview Mall location was a pleasure to deal with! Very knowledgeable and helpful. Great to deal with! Absolutely recommend this location for your glasses needs! The special offer they had going was a bonus too!
- CSChris Spence3 days ago5.0I accidentally sat on my glasses while shopping and saw the Specsavers shop and went in to see if someone could put them back together for me. Amanda took a look and said ‘no problem’ and she took my glasses and fixed them up beautifully. I want to thank her again so much for her friendly service - at no cost - what a treat she was. Thanks again Amanda!!! Fairview Mall store, St. Catharines. Bonnie
- VSVictoria SteeleNov 12, 20255.0First time buying into Specsavers and would 100% go again. Jessica was super friendly, helpful and honest. The selection was varied with more than enough styles for consideration. This experience has taught me not to dread shopping for new glasses- it can be kinda fun!
- MNMichelle NichollsNov 9, 20255.0The ownership and store staff are very helpful, knowledgeable and friendly. No pressure and committed to assisting you within your budget. Can’t wait to get my next pair!
- JNJackie NixonNov 5, 20255.0Thank you Jessica for your exceptional service, friendliness, honesty and time and effort you spent finding me the best deal on my new glasses! You truly are an absolute asset to Specsavers, Fairview Mall. Thanks again!
Frequently Asked Questions About Specsavers Fairview Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Fairview Mall offer?
Specsavers Fairview Mall offers eye tests, adult eye tests, contact lens services, and eye health services.
How much does a comprehensive eye exam cost and what does it include?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. If you're 65 or over, the exam is covered by the provincial health care plan for eligible patients.
How can I book an eye exam at Specsavers Fairview Mall?
You can book an eye exam easily online by selecting the store and clicking ‘book appointment’, call the store directly, or visit in person to schedule an appointment.
What is the return policy for glasses purchased at Specsavers Fairview Mall?
You can return your glasses within three months if you have any concerns, and the store will put it right to ensure your satisfaction.
Can I amend or cancel my glasses order at Specsavers Fairview Mall?
Yes, if you placed your order in-store, you can amend or cancel it by visiting the store within three months of purchase as part of the no worries, no fuss guarantee.
Does Specsavers Fairview Mall provide glasses adjustment or repair services?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for adjustment or repair services.
What are the regular business hours for Specsavers Fairview Mall?
Open Monday to Saturday from 10:00 AM to 6:00 PM and Sunday from 12:00 PM to 5:00 PM.
Are there any COVID-19 safety measures in place at Specsavers Fairview Mall?
Yes, the store follows all provincial government guidelines to keep the community safe during COVID-19.
What nearby places can I visit when I come to Specsavers Fairview Mall?
Nearby, you can visit places like Saucony for shoes, Subway for sandwiches, and Java Joe's cafe for a coffee. These make convenient stops before or after your eye care visit.
Are there fitness or wellness centers near Specsavers Fairview Mall?
Yes, Fit4Less gym is nearby if you want to combine your eye care visit with a workout session.
What shopping options are available near Specsavers Fairview Mall?
Nearby shopping options include Northern Reflections, Mark's clothing store, Joe Fresh, and the CSO Fairview shopping center.