Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Morningside Crossing, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Scarborough, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
237 reviews
5 stars
227
4 stars
7
3 stars0
2 stars0
1 star3
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, knowledgeable, and helpful staff, highlighting their patience and willingness to assist throughout the eye exam and selection process.
Professionalism
Many reviews noted the thoroughness and professionalism of the optometrists, particularly in explaining procedures and addressing customer inquiries.
Positive Experience
Overall, customers reported a positive experience, with many expressing satisfaction with the ease of the process and the quality of care received.
Product Selection
The store was commended for its wide selection of frames and glasses, with customers appreciating the variety and affordability of options.
Mixed Feedback on Aftercare
While many experiences were positive, there were some complaints regarding aftercare communication and additional charges for contact lens fittings.
- ASAvani ShahJan 7, 20265.0I visited the Specsavers store today and had an amazing experience. Very meticulous eye examination done by Dr. Poon and after-service provided by Faith and Yumei. They were very friendly and helped me in selecting the glasses.
- PCPrincess CdJan 4, 20265.0What a great experience. The staff are all so kind and friendly. Great prices too!
- WSW SDec 5, 20255.0I had a really happy experience in Specsavers, I was helped by Ash and the 2 optometrist doctors. I had an eye exam, glasses purchase, and contact lens order. I experienced kind, friendly, and very knowledgeable assistance. I was informed about every step in the tests they were conducting. I was informed about cost-friendly options for every selection. I was a bit nervous as I hadn't had an eye exam in a long while, so I'm happy I had an easy, positive experience in this store.
- SKsam kahillNov 5, 20255.0From start to finish, it was an excellent experience, the front desk staff, Ash and Yumeri were welcoming and efficiant at what they do, it was my first visit to Specs Savers. My appointment was for Eye Exam, Dr. Amy Liyang Zhang performed the exam, she was very thorough, I was very impressed with all the elements of the test, many I had never not experienced before at other facilities, not to mention the advanced computer assisted tests. I definitely recommend them. If you are in Scarborough East. 4545 Kingston Rd at Morningside, I suggest you give them a try.
- JPJenny PhillipsOct 30, 20255.0Today, I went for an eye exam and the checkin process was quick and easy. Faith did an excellent job at explaining the offers they are having and performed a few of my tests. She explained everything clearly and made sure I understood the procedures. After I wrapped up my first round of tests with Faith, I visited Dr.Khan for further testing. She did an amazing job and didn’t rush the procedures. She answered all inquires that I had and overall super helpful. If you’re looking to get your eyes tested, I recommend coming here. It’s calm, great selections of glasses and friend staff. Thank you again!
Frequently Asked Questions About Specsavers Morningside Crossing
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What services does Specsavers Morningside Crossing offer?
Specsavers Morningside Crossing offers eye tests, adult eye tests, contact lens services, and eye health services, along with a great range of glasses, sunglasses, designer brands, and contact lenses.
How much does a comprehensive eye exam cost at Specsavers Morningside Crossing?
A comprehensive eye exam costs $99 at participating stores and includes an OCT scan at no additional charge. If you are 65 or over, eligible patients can get an exam covered fully by the provincial health care plan.
How can I book an eye exam at Specsavers Morningside Crossing?
You can book an eye exam online by selecting the store and clicking 'book appointment'. Alternatively, you can call the store or visit in person to book and get assistance.
What is the return policy for glasses purchased at Specsavers Morningside Crossing?
Glasses can be returned within three months of purchase if you have any concerns and the store will address them to ensure you are completely happy with your purchase.
Can Specsavers Morningside Crossing adjust or repair my glasses if they are uncomfortable?
Yes, you can visit the store if you experience any discomfort or issues, and they will attempt to adjust or repair your glasses in-store.
What COVID-19 safety measures are in place at Specsavers Morningside Crossing?
Specsavers Morningside Crossing follows all provincial government advice and has a COVID safe plan to protect the community. Visitors should follow the latest government guidelines when visiting.
What are the opening hours of Specsavers Morningside Crossing?
The store is open Monday to Friday from 10:00 to 19:00, Saturday from 10:00 to 18:00, and Sunday from 11:00 to 17:00.
Which nearby places can I visit before or after my appointment at Specsavers Morningside Crossing?
Nearby, you can visit Desiree Spa & Salon for beauty treatments, Odd Burger for vegetarian dining, or Sunset Grill for breakfast and brunch.
Are there food options near Specsavers Morningside Crossing?
Yes, nearby food options include Hakka No.1 Restaurant for Chinese cuisine, Subway for sandwiches, Boardwalk Fries Burgers Shakes for burgers and shakes, and Pita Land for Middle Eastern halal food.
What healthcare services are available near Specsavers Morningside Crossing?
Close to Specsavers Morningside Crossing, you can find The Health Institute offering chiropractic and holistic health services, Morningside Dental Care, and Massage Addict Scarborough Morningside Crossing for massage therapy and acupuncture.