LensCrafters Optique

5.0
847 reviews

About

OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!

Details

  • Credit cardAvailable
  • DebitAvailable
  • Wheelchair accessible entranceAvailable

Location

LensCrafters Optique
1380 London Rd, Sarnia, ON
N7S 1P8, Canada

Hours

Reviews

5.0
847 reviews
5 stars
828
4 stars
14
3 stars
1
2 stars
0
1 star
4

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the friendly, helpful, and knowledgeable staff, highlighting their willingness to assist and provide excellent service.

Quick Repairs

Many reviews noted the prompt and free repairs for glasses, with staff going above and beyond to fix issues on the spot.

Positive Atmosphere

The store was described as welcoming and pleasant, contributing to a positive shopping experience for customers.

Product Selection

Customers appreciated the variety of frames and lens options available, making it easier to find suitable eyewear.

Overall Satisfaction

The majority of reviews reflected high levels of satisfaction with the service and products, with many customers expressing intent to return.
  • SP
    Sue Piper
    Nov 14, 2025
    5.0
    Spoke to Beth - very helpful. Awesome experience
  • MW
    Madelyn Whittle
    Nov 9, 2025
    5.0
    Maitte & Beth were an incredible help!! I had an eyeglasses crisis on a Sunday (pair that absolutely shattered upon getting sat on). They helped me find a similar pair, and were able to fit my existing lenses into the new frames with their handy lens cutting machine! All in less than 45 minutes. Highly recommend this LensCrafters!!
  • DP
    DJ Pugh
    Nov 6, 2025
    5.0
    An overall great experience! The staff were super friendly and welcoming. Jas helped me today, she was available to help whenever I needed but also gave me space to explore options on my own. When it came down to making my final selection of glasses, her advice was a huge help. Highly recommend!
  • JA
    Juan Ablan
    Nov 3, 2025
    5.0
    LensCrafters in Sarnia Lambton Mall stands out for its stylish frames, advanced lenses, and exceptional service. Special thanks to Maitte Martinez for her kindness and expertise—she made the whole experience truly enjoyable. Highly recommended!
  • ML
    Maureen Leckie
    Nov 2, 2025
    5.0
    Just had the greatest experience. They were able to put me in proper glasses that fit and heard my concern and corrected the wrong. I was sold in the past a very bad fitting glasses when I went in for my warranty they went out of there way to fix this for me . Very understanding .

Frequently Asked Questions About LensCrafters Optique

How do I know if my child needs glasses?

Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.

Is a contact lens exam different than an eye exam?

A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.