Brand Certified
LensCrafters
4.8(1195 reviews)
Certified by LensCrafters • Apr 05, 2026
Business Details
9350 Yonge Street, Richmond Hill, ON
L4C 5G2, Canada
Certified by LensCrafters • Apr 05, 2026
(905) 737-9766
Certified by LensCrafters • Apr 05, 2026
https://local.lenscrafters.com/canada/on/richmond-hill/9350-yonge-street.html
Certified by LensCrafters • Apr 05, 2026
About
Certified by LensCrafters • Apr 05, 2026
OptometrySunglasses StoreLensCrafters
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Certified by LensCrafters • Apr 05, 2026
Hours
Certified by LensCrafters • Apr 05, 2026
Monday10:00 AM - 9:00 PM
Tuesday10:00 AM - 9:00 PM
Wednesday10:00 AM - 9:00 PM
Thursday10:00 AM - 9:00 PM
Friday10:00 AM - 9:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.8
1,195 reviews
5 stars
1,124
4 stars16
3 stars3
2 stars7
1 star
45
- CYCindy Yang3 days ago1.0Unethical and predatory sales tactics. On April 8 at approximately 2:00 PM, although I stated that I could provide a valid contact lens prescription from Costco, the two receptionists insisted that a specific “daily-lens prescription” is required to purchase Bausch + Lomb lenses. Furthermore, they pressured me by stating I must purchase a full box before being allowed to try a sample lens. Most outrageously, they claimed that once purchased, no refunds or exchanges would be allowed—even if the trial lenses proved to be uncomfortable or unsuitable. As a medical device provider, such practices are highly unprofessional. I attempted to contact your corporate office, but your official customer service email is non-functional. Update: The owner responded with a generic link, and I will continue to pursue my complaint. However, the core issues I raised remain unresolved by the owner. There has been no direct response regarding the unethical sales tactics, the misleading claims about my prescription, or the unprofessional conduct of the staff. Providing a link is not a solution. I am demanding a formal explanation and a clear account of the actions being taken regarding these practices at this location.
- NMNavid Montazeripour5 days ago5.0Great experience at LensCrafters. The doctor was professional and clear, the assistant was very friendly, and the staff helped me choose the perfect glasses. Highly recommend!
- SGSandy George6 days ago5.0Teena was honestly amazing. She was super patient while I was trying on glasses and gave her honest opinion on what actually suited me, which I really appreciated. I ended up picking two pairs I love because of her. She made the whole experience really easy and comfortable. Thanks again Teena!! 😊
- NSNiki SApr 4, 20265.0Excellent service. Teena was outstanding and helped us with everything. They also fit us in for an eye exam and the dr was wonderful. Highly recommend.
- KBkevin behbahaniApr 1, 20265.0I had been seeing by Fataneh (Teena) she’s very professional, knowledgeable, and very friendly. She’s helped me to choose the right glasses and I’m happy to be served by her .
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters provide?
LensCrafters offers comprehensive eye exams, premium lens solutions, and a wide range of designer eyewear brands.
Can I schedule an eye exam appointment online at LensCrafters?
Yes, you can schedule an eye exam using their online booking link on the LensCrafters website.
Which designer eyewear brands are available at LensCrafters?
LensCrafters carries brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, and more.
Does LensCrafters accept vision insurance?
Yes, they direct bill to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and others.
What are the opening hours of LensCrafters at 9350 Yonge Street?
LensCrafters is open Monday to Saturday from 10:00 to 20:00, and Sunday from 11:00 to 19:00.
Does LensCrafters offer in-store pickup services?
Yes, LensCrafters provides in-store pickup for their products.
Is LensCrafters wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance for customers.
What are some nearby stores where I can shop before or after visiting LensCrafters?
Nearby shopping options include Roots clothing stores, Urban Kids clothing store, Aldo shoe store, and Hillcrest Mall, all within walking distance.
Are there nearby dining options close to LensCrafters?
Yes, you can enjoy treats or meals at nearby places like Marry Me Mochi cafe and Hattendo Cafe Toronto bakery and restaurant.
If I need mobile phone services or accessories, where can I go near LensCrafters?
Nearby mobile phone stores include Bell, Virgin Mobile, and Mobile Care Hillcrest Mall, all close to LensCrafters.
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