Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianProtective EyewearContact Lenses Supplier
We’re Specsavers SmartCentres Richmond Hill, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond Hill, ON store or visit us in store to see the range.
Location
Specsavers SmartCentres Richmond Hill
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada
Hours
Reviews
5.0
772 reviews
5 stars
765
4 stars6
3 stars0
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Staff Quality
Customers consistently praised the staff for being friendly, professional, and attentive.
Service Experience
Many reviews highlighted the thoroughness and helpfulness of the service provided during eye exams and consultations.
Cleanliness
The clinic was noted for its cleanliness and welcoming atmosphere.
Value for Money
Customers appreciated the affordability and promotions available for eye exams and eyewear.
Product Variety
The store offers a large selection of glasses and contact lenses, which customers found appealing.
- RSRob Shaver4 days ago5.0Wow, this is a gem of a store. Fantastic manager, optometrist is top notch, and exam and glasses are best prices I’ve seen in many years. Will be a repeat customer for sure!
- CEC T (Euphiecat)Nov 15, 20255.0Always loved Specsavers, glad to have one closer to home. The associates here are very helpful and nice, and Dr. Tang is very thorough and kind. Shoutout of Kevin for taking care of our glasses and being cool!
- HKHappy KoalaNov 12, 20255.0I went into the store today looking to buy some replacement nose pads for my glasses. The gentleman who greeted me said that they didn’t sell them but that he would change them for me. He didn’t even charge me! Great service, I will return when my family needs new glasses!
- SVSabrina VongNov 8, 20255.0They were honestly amazing and welcoming. I literally came in just to fix the screws on lens of my two pairs of glasses. Not only did they do such an amazing job but they did more than what I asked: from cleaning the lens to tightening all the screws that I didn’t even realize were loose to begin with. Honestly, they were amazing and would highly recommend anyone who needs an eye exam here or needs a new pair of glasses (by the way they have a variety of nice pairs)!!
- HMhediyeh mahmoodiOct 26, 20255.0I had such a great experience at Specsavers SmartCentre, Richmond Hill! Dr. Tank was super kind, patient, and very professional. She took her time to do a thorough eye exam and explained everything so clearly — I really appreciated that. The clinic was spotless and had a very friendly atmosphere. I also want to give a huge thank-you to Frank — she was absolutely lovely! So warm, helpful, and genuinely caring. She made the whole visit feel comfortable and pleasant. Everyone there was friendly and professional, and I left feeling very happy with the service. Definitely recommend this location if you’re looking for great care and a team that truly takes their time with you! 👓✨
Frequently Asked Questions About Specsavers SmartCentres Richmond Hill
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of an eye exam at Specsavers SmartCentres Richmond Hill?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. If you are 65 or over and eligible, the exam is covered by the provincial health care plan at no out of pocket expense.
How can I book an eye exam at Specsavers SmartCentres Richmond Hill?
You can book an eye exam online via the website, by calling the store, or visiting in person to schedule an appointment.
Can I return or amend my glasses order?
Yes, you can return or amend your glasses order within three months of purchase by visiting the store. They offer a no worries, no fuss guarantee to ensure your satisfaction.
Does Specsavers SmartCentres Richmond Hill offer glasses adjustment or repair services?
Yes, the store can adjust or repair your glasses in-store if you experience any discomfort or issues.
What COVID-19 safety measures are in place at Specsavers SmartCentres Richmond Hill?
They follow all provincial government advice and have a COVID safe plan to protect customers and staff. Visitors are asked to follow the latest government guidelines during their visit.
What are the opening hours of Specsavers SmartCentres Richmond Hill?
The store is open Monday to Saturday from 10:00 to 19:00, and on Sunday from 11:00 to 18:00.
Which brands of eyewear and accessories are available at Specsavers SmartCentres Richmond Hill?
They carry a wide range of brands including HUGO, Converse, Tommy Hilfiger, Marc Jacobs, adidas, and many more to choose from.
What nearby restaurants can I visit before or after shopping at Specsavers SmartCentres Richmond Hill?
There are several nearby restaurants such as Chao Saigon (Vietnamese), Bayview Court Chinese Restaurant, Ten Ren's Tea (bubble tea and Taiwanese cuisine), and Pizza Pizza, ideal for a meal before or after your visit.
Are there nearby banks or ATMs to access after visiting Specsavers SmartCentres Richmond Hill?
Yes, BMO Bank of Montreal, BMO Financial Group, RBC Royal Bank, and HSBC Bank are close by along with The Exchange Network ATMs, making financial errands convenient for customers.
What other services or stores are located near Specsavers SmartCentres Richmond Hill that customers might find useful?
Nearby places include Shoppers Drug Mart for pharmacy needs, Great Clips hair salon, Global Pet Foods for pet supplies, and Canada Computers & Electronics for technology needs, allowing customers to conveniently combine shopping trips.