Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianProtective EyewearContact Lenses SupplierSpecsavers
We’re Specsavers SmartCentres Richmond Hill, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond Hill, ON store or visit us in store to see the range.
Location
Specsavers SmartCentres Richmond Hill
1070 Major Mackenzie Drive East, Richmond Hill, ON
L4S 1P3, Canada
Hours
Reviews
5.0
793 reviews
5 stars
784
4 stars7
3 stars1
2 stars0
1 star1
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the friendly, helpful, and professional staff, highlighting their attentiveness and willingness to assist.
Product Quality
While many customers appreciated the variety of glasses available, some expressed dissatisfaction with the quality of certain products, particularly transition lenses.
Eye Exams
The thoroughness and professionalism of the eye exams were frequently mentioned, with customers feeling well-informed and comfortable during the process.
Value for Money
Several reviews noted that while the service was excellent, some felt that the prices for glasses were higher than expected given the quality.
- DADeepti Agarwal5 days ago5.0Great place for an eye exam. Dr Tang was amazing. She was thorough and explained everything very clearly. Kevin helped select my frame and lenses. Overall very happy with our experience with specsavers.
- DZDavid Zambrano5 days ago5.0Christiana amazing service, really good staff on this branch.
- BSBharat ShamsukhaJan 2, 20265.0Kevin was a fantastic help when it came to picking out my contact lenses. He was very open and honest about the prices and the process of buying contact lenses. Genuinely recommend!
- MSMark Pasternak (Sprawlie)Jan 1, 20263.0The store and it's staff were amazingly freindly. Great service. Glasses though are not great. one has had it's lens pop out regularly. And the nose-pads on Specsaver's are not screw based and not easily user serviceable.. The overall Specsavers glasses quality is about par with Walmart, but demand a premium price point. The Transition lenses for driving barely work. Despite ensuring I got the ones that could still dim inside the car, they barely work. I have to stand outside for 10+ minutes to start getting shading. These have been the worst behaving transition glasses I've owned and are basically useless as sunglasses. Great store for the staff, But Specsaver's doesn't demand the premium price point.
- BWBen WangDec 31, 20255.0The optometrist is very helpful and professional. She gave me a lot of good advice. The employees are very knowledgeable and friendly for helping me choose my glasses.
Frequently Asked Questions About Specsavers SmartCentres Richmond Hill
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What is the cost of an eye exam at Specsavers SmartCentres Richmond Hill?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. If you are 65 or over and eligible, the exam is covered by the provincial health care plan at no out of pocket expense.
How can I book an eye exam at Specsavers SmartCentres Richmond Hill?
You can book an eye exam online via the website, by calling the store, or visiting in person to schedule an appointment.
Can I return or amend my glasses order?
Yes, you can return or amend your glasses order within three months of purchase by visiting the store. They offer a no worries, no fuss guarantee to ensure your satisfaction.
Does Specsavers SmartCentres Richmond Hill offer glasses adjustment or repair services?
Yes, the store can adjust or repair your glasses in-store if you experience any discomfort or issues.
What COVID-19 safety measures are in place at Specsavers SmartCentres Richmond Hill?
They follow all provincial government advice and have a COVID safe plan to protect customers and staff. Visitors are asked to follow the latest government guidelines during their visit.
What are the opening hours of Specsavers SmartCentres Richmond Hill?
The store is open Monday to Saturday from 10:00 to 19:00, and on Sunday from 11:00 to 18:00.
Which brands of eyewear and accessories are available at Specsavers SmartCentres Richmond Hill?
They carry a wide range of brands including HUGO, Converse, Tommy Hilfiger, Marc Jacobs, adidas, and many more to choose from.
What nearby restaurants can I visit before or after shopping at Specsavers SmartCentres Richmond Hill?
There are several nearby restaurants such as Chao Saigon (Vietnamese), Bayview Court Chinese Restaurant, Ten Ren's Tea (bubble tea and Taiwanese cuisine), and Pizza Pizza, ideal for a meal before or after your visit.
Are there nearby banks or ATMs to access after visiting Specsavers SmartCentres Richmond Hill?
Yes, BMO Bank of Montreal, BMO Financial Group, RBC Royal Bank, and HSBC Bank are close by along with The Exchange Network ATMs, making financial errands convenient for customers.
What other services or stores are located near Specsavers SmartCentres Richmond Hill that customers might find useful?
Nearby places include Shoppers Drug Mart for pharmacy needs, Great Clips hair salon, Global Pet Foods for pet supplies, and Canada Computers & Electronics for technology needs, allowing customers to conveniently combine shopping trips.