Business Details
About
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective Eyewear
We’re Specsavers Hillcrest Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond Hill, ON store or visit us in store to see the range.
Location
Hours
Reviews
4.9
1,016 reviews
5 stars
982
4 stars
19
3 stars3
2 stars1
1 star11
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with specific mentions of employees like Connie, Daria, and Negar.
Product Quality
The store offers a wide selection of quality frames at reasonable prices, which customers found appealing.
Repair Services
Many reviews highlighted the excellent service provided for repairs, often done free of charge, which contributed to positive customer experiences.
Overall Experience
Customers reported a smooth and pleasant experience during their visits, with thorough eye exams and clear explanations from the optometrists.
- JSJennifer Stuhler5 days ago5.0Walked in looking for a pair of glasses and walked out with two pairs and sunglasses. Linda was an exceptional employee who helped me from the moment I entered the store. She gave me all of the information I needed and then some. Her friendly manner and chat was needed and appreciated. What a lovely experience. Will definitely be back and will recommend.
- TBThakshanaa Baskaran6 days ago5.0I am so impressed with the excellent service I received when getting my glasses repaired with Connie. She was incredibly knowledgeable, explained what needed to be done, and completed the fix in no time. My glasses fit perfectly now and the quality of the repair is outstanding. Thank you for the care and professionalism—highly recommended!
- SDShanthi DsouzaNov 13, 20255.0Just returned from Specsavers @ Hillcrest Mall . First time to the location. From beginning to end was fantastic experience. Staff is very friendly . On time service . Dr. Joanna Ramani is excellent! Gives attention to details and really does care for her patients. Never going to another place for my eye check up . Highly recommend her service .
- LCLeah Miltchin CarsonNov 12, 20255.0This was my first time purchasing glasses at Specsavers, and I was impressed not only by the great selection of frames but also by the reasonable prices compared to other retailers. Negar provided exceptionally friendly and helpful service and was a pleasure to deal with.
- SHshahrzad hakimNov 11, 20255.0I had a great experience at Specsavers! The doctor was very professional, and Connie was incredibly kind and patient. She took her time to help me choose the right frames and made sure I felt comfortable throughout the whole process. Excellent service — highly recommended!
Frequently Asked Questions About Specsavers Hillcrest Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
What are the operating hours of Specsavers Hillcrest Mall?
Specsavers Hillcrest Mall is open Monday to Saturday from 10:00 to 20:00 and Sunday from 11:00 to 19:00.
How much does a comprehensive eye exam cost at Specsavers Hillcrest Mall?
Comprehensive eye exams cost $99 at participating stores and include an OCT scan at no extra charge. Patients 65 or over may get an exam covered by the provincial health care plan if eligible.
How can I book an eye exam at Specsavers Hillcrest Mall?
You can book an eye exam online by selecting the store and clicking ‘book appointment’ on their website, call them, or visit the store directly to make an appointment.
Can I return or amend my glasses order at Specsavers Hillcrest Mall?
Yes, you can return or amend your glasses order within three months of purchase. Just visit the store for assistance under their no worries, no fuss guarantee.
Does Specsavers Hillcrest Mall offer glasses adjustments or repairs?
Yes, if you experience any discomfort or issues with your glasses, you can visit the store for adjustments or repairs performed in-store.
What COVID-19 safety measures are in place at Specsavers Hillcrest Mall?
They follow all provincial government guidelines and have a COVID-safe plan in place to keep the community safe. Visitors are asked to follow the latest government guidelines when visiting.
What types of eyewear products are available at Specsavers Hillcrest Mall?
They offer glasses, sunglasses, spectacles, prescription sunglasses, and various lens types including progressive, bifocal, transition, reactions, and polarising lenses.
Which popular nearby dining options can I visit before or after my appointment at Specsavers Hillcrest Mall?
You can visit nearby dining options such as Hillchest Bsg Inc, a diner, or enjoy fresh sushi at Mac's Sushi or Kibo Sushi House, all close to Specsavers Hillcrest Mall.
What nearby shopping destinations can I explore near Specsavers Hillcrest Mall?
Specsavers is located inside Hillcrest Mall, which offers a variety of stores including Zellers, SEPHORA, Indigo - Hillcrest, and Zacks Fashions Ltd, providing plenty of shopping options.
Are there any nearby mobile phone stores I can visit near Specsavers Hillcrest Mall?
Yes, nearby mobile phone stores include Rogers and Virgin Mobile, convenient if you need mobile phone services while visiting Specsavers Hillcrest Mall.