Certified by Specsavers Hillcrest Mall • Feb 08, 2026
OptometryCorrective Lenses StoreEye Care CenterSunglasses StoreEyeglass RepairOpticianContact Lenses SupplierProtective EyewearSpecsavers
We’re Specsavers Hillcrest Mall, – your local team of eyecare professionals. We’re here to help make affordable eyecare and eyewear accessible to everyone, so you’ll always find a great range of glasses, sunglasses, designer brands, contact lenses and offers. Book your eye exam with an independent optometrist in Richmond Hill, ON store or visit us in store to see the range.
Location
Certified by Specsavers Hillcrest Mall • Feb 08, 2026
Certified by Specsavers Hillcrest Mall • Feb 08, 2026
Reviews
4.9
1,107 reviews
5 stars
1,066
4 stars
20
3 stars3
2 stars1
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and professional, with many specific mentions of employees like Daria, Connie, and Negar.
Expertise
The optometrists and staff were noted for their knowledge and thoroughness during eye exams and frame selection.
Overall Experience
Many reviews highlighted a positive overall experience, with customers feeling comfortable and well taken care of during their visits.
Pricing
Several customers appreciated the reasonable prices and good deals on glasses, although some expressed concerns about being overcharged.
Mixed Feedback
While most reviews were positive, there were a few negative experiences regarding specific staff interactions and service quality.
CL
CHRIS LEUNG
Feb 7, 2026
5.0
I ordered a new pair of glasses and was blown away by the service. Dr. Ramani did a great job with the exam which is very precise and professional. Then I met Connie, who was just wonderful. She wasn't just processing an order; she really cared that I was happy with my choice and comfortable with the fit. Her positive attitude and helpfulness made the whole appointment a joy.
QQ
Queen77
Feb 6, 2026
5.0
For the first time in my life, I had too many choices of what style frame I liked and suited me. I had a hard time deciding because of all the choices. The prices are very very reasonable, Thanks to the patience of Negar I found not one but two pairs of glasses I absolutely love . This will be my new go to eyeware place. Thank you again Negar for all your help and patience today
BP
Beth Parker
Feb 5, 2026
5.0
I had an eye exam plus contact lenses consult and both the examiner and the optician that helped with the contact lenses were very friendly. Connie was very patient with me and helped me learn how to put contact lenses in and take them out with ease.
RA
Roxiane Alexander
Feb 2, 2026
5.0
Kianna was amazing!! She will help make your vision experience the most positive humanly possible. She is sweet, friendly and professional. She puts the customer at ease and is extremely competent. She knows the products well and treats her customers w respect. She is definitely an asset to this store.
RT
Rhema Tagata
Jan 28, 2026
5.0
This branch has a well maintained space, great and friendly staff, very accommodating Doctor too! They also have a donation box where you can give your old glasses instead of throwing then in the garbage. Overall I had a great experience for a first time. I was assisted with utmost care and they helped me choose my specs too. PLUS GREAT DEALS you don’t want to miss! Thank you so much for a superb service 🫰🏻❤️
Frequently Asked Questions About Specsavers Hillcrest Mall
How much is an eye exam?
Our comprehensive eye exams cost $99 at participating stores and include an OCT scan at no additional charge. This is a detailed 3D image of your eye and its structures, helping your optometrist to spot eye conditions even earlier. If you're 65 or over you can get a comprehensive eye exam with no out of pocket expense to you (costs covered by provincial health care plan for eligible patients).
How do I book an eye exam?
You can easily book an eye exam with us online. Just select the store and click ‘book appointment’ and our website will be able to easily take you through the booking process! You can also just give us a call or pop in and see us and we'll be able to book you in for an appointment and help with any questions you might have.
Can I return my glasses?
Yes, we want you to be completely happy with your purchase at Specsavers. If you have any concerns within three months of the date of purchase, we'll put it right.
How can I amend or cancel my order?
If you placed your order in-store with us and you’d like to amend or cancel it, just pop in and see us. As a part of our no worries, no fuss guarantee, you're able to amend or return your glasses within 3 months.
Can I get my glasses adjusted/repaired?
If you’re experiencing any discomfort or issues at all with your glasses, just pop in and see us and we'll see if we can adjust or repair them in-store for you.
What COVID-19 safety measures are in place?
You’ll be happy to know we’ve got a COVID safe plan and we’re following all provincial government advice to keep our community COVID safe. When you visit, please follow the latest government guidelines.
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