Business Details
About
OptometrySunglasses Store
LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Details
- Credit cardAvailable
- DebitAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.7
741 reviews
5 stars
674
4 stars
15
3 stars4
2 stars7
1 star
41
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the staff for being friendly, helpful, and attentive, with many highlighting specific employees for their exceptional service.
Professionalism
Many reviews noted the professionalism of the staff, particularly in handling eye exams and fitting glasses, contributing to a positive customer experience.
Repair Services
Customers appreciated the willingness of the staff to repair glasses free of charge, showcasing a commitment to customer satisfaction.
Mixed Experiences
While many reviews were positive, some customers reported poor experiences with the doctor's office and issues with appointment handling.
Product Quality
Several customers expressed satisfaction with the quality of glasses and lenses, noting that they preferred LensCrafters over other providers.
- RSRushdi ShamsNov 8, 20251.0Very poor service. When explaining deals, the staffs have hidden the conditions. Later, they told us that "this is just a common sense" to understand those limitations. Their protection plan is useless for the frames- within one year, the make and model usually gets out of market and the frames can rarely be replaced with 0$. Also, I have heard many good things about their lens quality. But with both my purchases, their lens get to start scratch within 6 months.
- CLChristine LNov 6, 20255.0Their customer service was very accommodating with my health and vision They took the time I needed to understand thoroughly what I needed and why Thanks!
- NONicole OOct 28, 20255.0The optometrist Felicia was amazing and really kind. I love that she was patient with me while I try to find a style I wanted. Her and her staff did an amazing job ! I definitely recommend their service !
- AAAleOct 26, 20255.0Great service. Ordered my new frames and lenses. Staff was very helpful throughout. I've also been going to get my glasses fixed when they are loose and they are always very friendly and happy to help.
- KVKyle VanelliOct 22, 20255.0they are the best place to get a good pair of glasses. I actually could not see properly noticed my eyes where going bad at the age of about 27. happy i went to lenscrafters they are the best tested my eyes, I even requested they make the glasses a little bigger than normal to have a great fit. I would never go to any other glasses place! they are the best thank you so much I see clearly and love my eyesight!
Frequently Asked Questions About LensCrafters
How do I know if my child needs glasses?
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What services does LensCrafters in Pickering offer?
LensCrafters offers comprehensive eye exams, premium lens solutions including Transitions® and Blue-violet light filtering lenses, and a wide range of designer eyewear brands.
What brands of eyewear are available at LensCrafters Pickering?
LensCrafters carries designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, Michael Kors, Ralph Lauren, Tiffany & Co., and more.
Does LensCrafters direct bill to insurance?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada, and many more.
What are the operating hours for LensCrafters Pickering?
LensCrafters is open Monday to Friday from 9:30 AM to 9:00 PM, Saturday from 9:30 AM to 6:00 PM, and Sunday from 11:00 AM to 6:00 PM.
How can I schedule an eye exam at LensCrafters Pickering?
You can schedule an eye exam online through their booking link: https://www.lenscrafters.ca/ScheduleExamView?catalogId=11652&clearExams=1&langId=-1&storeNumber=0963&storeId=10852
Does LensCrafters Pickering accept contact lens exams?
Yes, LensCrafters provides contact lens exams, which include detailed measurements to find the right lenses for you. There is an additional fee for contact lens fittings and evaluations.
What payment options does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, Mastercard, and Visa.
What nearby stores can I visit before or after shopping at LensCrafters Pickering?
Near LensCrafters, you can visit Wirelesswave for mobile phones, Reitmans for women's clothing, The Burger's Priest for dining, and Caryl Baker Visage for beauty services.
How can nearby places like Scotiabank and Continental Currency Exchange help when visiting LensCrafters?
Scotiabank and Continental Currency Exchange nearby provide convenient banking and currency exchange services, which can be helpful when managing payments or travel needs during your visit to LensCrafters.
Are there fitness and wellness options near LensCrafters Pickering?
Yes, Women's Fitness Clubs of Canada is located nearby, offering fitness and sports instruction opportunities that you might enjoy before or after your eyewear visit.