Brand Certified
National Seating & Mobility
4.1(92 reviews)
Certified by National Seating & Mobility • Mar 08, 2026
Business Details
1644 Bank Street, Ottawa, ON
K1V 7Y6, Canada
Certified by National Seating & Mobility • Mar 08, 2026
(613) 234-1222
Certified by National Seating & Mobility • Mar 08, 2026
https://locations.nsm-seating.ca/on/ottawa/1644-bank-street
Certified by National Seating & Mobility • Mar 08, 2026
About
Certified by National Seating & Mobility • Mar 08, 2026
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Certified by National Seating & Mobility • Mar 08, 2026
Hours
Certified by National Seating & Mobility • Mar 08, 2026
Reviews
4.1
92 reviews
5 stars
67
4 stars
5
3 stars0
2 stars
2
1 star
18
- JJJaneFeb 18, 20261.0The manager is terrible, they do not know how to deal with customer's in person about product/service issues. Very dismissive and uncaring. This is not the first instance where I have been in the store and seen this type of behaviour from management or even the sales staff talking about other customers and making fun of them. I want to add that no sales staff were on the floor they always sit at their desks when I have been in, chatting amongst themselves or are on their personal devices. Terrible customer service.
- SDSofia Fudakowska daszkowskaJan 17, 20265.0Helpful and reasonably priced in comparison to others
- LLLauren LoyolaNov 13, 20255.0Shaina B. was a wonderful help -- so patient and kind. Thanks for a great customer experience!
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides custom mobility solutions including stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, and overhead lifts designed for comfort and safety.
Where is National Seating & Mobility located in Ottawa?
It is located at 1644 Bank Street, Ottawa, ON, K1V 7Y6, Canada.
What are the operating hours of National Seating & Mobility?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and statutory holidays.
Does National Seating & Mobility provide services in areas outside Ottawa?
Yes, they serve the Ottawa and Ottawa Valley regions.
How can I contact National Seating & Mobility for inquiries or support?
You can reach them by phone at +1 613-234-1222 or by email at ottawa@nsm-seating.com.
Is National Seating & Mobility accessible for customers with disabilities?
Yes, the facility features wheelchair accessible entrances, parking, restrooms, seating, and an elevator for accessibility.
Does National Seating & Mobility offer repair and maintenance services?
Yes, they provide repairs, maintenance, rentals, funding assistance, and compression stockings fitting.
How can nearby places like Canada Care Medical be useful when visiting National Seating & Mobility?
Canada Care Medical, a nearby medical supply and pharmacy provider, can complement your visit by offering additional health products or prescriptions you might need.
What nearby amenities can visitors to National Seating & Mobility enjoy?
Visitors can enjoy nearby amenities such as Alhuda Restaurant for dining and Rideau Bakery for fresh baked goods, making it convenient to combine errands with meals.
Are there any nearby services to assist with legal or visa needs close to National Seating & Mobility?
Yes, Imperial Legalization and Visa, a nearby provider of legal services and passport/visa assistance, can support your legal document needs.
Brand Certified Facts from National Seating & Mobility
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Certified March 08, 2026Yext Knowledge Graph
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