Business Details
About
Home Medical Equipment StoreWheelchairsWheelchair Repair ServiceMobility ScootersMobility Equipment StoreNational Seating & Mobility
At NSM, we build one-of-a-kind mobility solutions designed to be comfortable, safe and work completely in sync with each client. Our focus is to deliver independence and self-reliance to clients, regardless of age or physical challenge; to offer reassurance to families and caregivers; and to provide flexible, highly professional clinical support to physicians and therapists.
Details
- DebitAvailable
- Wheelchair accessible entranceAvailable
- Wheelchair accessible restroomAvailable
- Wheelchair accessible seatingAvailable
Location
Hours
Reviews
4.1
90 reviews
5 stars
66
4 stars
5
3 stars0
2 stars
2
1 star
17
- LLLauren LoyolaNov 13, 20255.0Shaina B. was a wonderful help -- so patient and kind. Thanks for a great customer experience!
- HPHeather PembertonJul 5, 20225.0Canada Cares is a reliable, fast and compassionate company! The service they provide is exceptional! The work they have done installing and maintaining my brother’s ceiling lift and other medical devices is so much appreciated! They are friendly and treat my brother with total respect. They go over and above the call of duty. They absolutely DO care. Thank you so much Rae, Alex, Andy and Sylvie!
- MPMargaret Mcdonald (Pegg)Oct 25, 20195.0Received my power chair a few days ago, it's perfect, thank you very much Curtis :)
Frequently Asked Questions About National Seating & Mobility
What makes NSM the preferred choice for obtaining mobility solutions?
At NSM, we are uniquely positioned to search hundreds of sources for the precise components needed to create a chair that is made specifically to meet the needs of each client. Each chair can be designed for maximum comfort and ease and will provide the specific therapeutic benefits prescribed for you by the health care team. But what really sets NSM apart is our approach. We work from the heart, honoring your journey of independence with efficient, friendly attention that puts your interests first. This is our life’s work—to help others move through life—and we take it very seriously.
How can I work with NSM for my mobility needs?
National Seating & Mobility is a member of your rehabilitation health care team. We work with your physician, nurses and therapists to provide a one-of-a-kind mobility solution customized to your needs and preferences. Because we work in a partnership with your health care team, we require a referral from them in order to be your mobility provider. To help ensure your choice of NSM, you should request that your physician and/or therapist select us as your provider of choice.
How long does it take to get a new power wheelchair from NSM?
NSM strives to complete each timeline phase as quickly as possible without compromising any step in the process. Please refer to this page for the full timeline. We appreciate your patience and understanding.
Why must I see a doctor to get a wheelchair from NSM?
Our clients have mobility challenges and are referred to us by therapists and physicians to receive mobility solutions that meets all their unique needs. If you need a wheelchair, your best plan is to talk with your physician or therapist and get a thorough evaluation from a qualified Rehab Technology Supplier (RTS).
What if my medical condition changes?
Contact your local NSM branch and notify us of any changes that may affect the proper fit and function of your chair.
Are there any dangers in using an off-the-shelf wheelchair?
Definitely. A standard or not customized chair can cause more harm than good. People come in all shapes and sizes; their chairs must be designed to fit them. In severe situations, a standard or not customized chair may:
- Cause significant physiological and psychological problems
- Lead to an increase in dependence because it’s not used due to lack of comfort
- Cause pressure sores, or decubitus, due to improper cushioning
- Become obsolete quickly if not configured to “grow with the child”
- Become a major expense to replace or reconfigure, because most funding sources will only reimburse for a new chair every five years.
Do I have a choice of which mobility solutions company to use?
The choice of a wheeled mobility supplier is yours. Discuss your decision with your physician and therapist.
What types of mobility solutions does National Seating & Mobility offer?
National Seating & Mobility provides custom mobility solutions including stair lifts, vertical platform lifts, wheelchair ramps, ceiling lifts, grab bars, and overhead lifts designed for comfort and safety.
Where is National Seating & Mobility located in Ottawa?
It is located at 1644 Bank Street, Ottawa, ON, K1V 7Y6, Canada.
What are the operating hours of National Seating & Mobility?
The business is open Monday to Friday from 8:00 AM to 5:00 PM and closed on Saturdays, Sundays, and statutory holidays.
Does National Seating & Mobility provide services in areas outside Ottawa?
Yes, they serve the Ottawa and Ottawa Valley regions.
How can I contact National Seating & Mobility for inquiries or support?
You can reach them by phone at +1 613-234-1222 or by email at ottawa@nsm-seating.com.
Is National Seating & Mobility accessible for customers with disabilities?
Yes, the facility features wheelchair accessible entrances, parking, restrooms, seating, and an elevator for accessibility.
Does National Seating & Mobility offer repair and maintenance services?
Yes, they provide repairs, maintenance, rentals, funding assistance, and compression stockings fitting.
How can nearby places like Canada Care Medical be useful when visiting National Seating & Mobility?
Canada Care Medical, a nearby medical supply and pharmacy provider, can complement your visit by offering additional health products or prescriptions you might need.
What nearby amenities can visitors to National Seating & Mobility enjoy?
Visitors can enjoy nearby amenities such as Alhuda Restaurant for dining and Rideau Bakery for fresh baked goods, making it convenient to combine errands with meals.
Are there any nearby services to assist with legal or visa needs close to National Seating & Mobility?
Yes, Imperial Legalization and Visa, a nearby provider of legal services and passport/visa assistance, can support your legal document needs.