LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Staff members, especially Lamia and Issam, received high praise for their exceptional, friendly, and professional service.
Efficiency
Many customers appreciated the quick service for repairs and purchases, although some noted long wait times during the checkout process.
Product Knowledge
Employees demonstrated strong knowledge about products and services, helping customers make informed decisions.
Mixed Experiences
While most reviews were positive, a few customers reported negative experiences, including issues with service after purchase and a serious complaint regarding a false accusation of theft.
Store Environment
The store was described as welcoming and accommodating, with a good selection of frames and reasonable prices.
AW
Allaleh Warsama
Nov 14, 2025
5.0
Lania m’a grandement aidé avec le choix et l’acheté et même à ajuster mes lunettes je vous la recommande fortement
NA
Najma A
Nov 14, 2025
5.0
Issam adjusted my glasses for me and they fit perfectly now. Super helpful and patient.
DS
Dilen Sarah
Nov 9, 2025
5.0
I broke my glasses and this place saved me from going the whole weekend with no clear vision and guess what the service was free and this nice lady Wickline fixed it for me so quick and so nice and she offered to clean what was dirty too! Such a nice service! Thank you xx
DJ
Daniel Melbury Joof
Oct 31, 2025
5.0
Lamia ,she is an amazing lady , she went beyond what we asked . Wonderful customer service .
VV
Vera Vitali
Oct 22, 2025
5.0
I went to the store this morning to fix the frame. The store manager Issam was very professional and polite when he fixed the frame. Excellent service, I recommend returning. We hope to see you again!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What products and brands can I find at LensCrafters?
LensCrafters offers a wide range of optical products including eyeglasses, sunglasses, frames, and high definition lenses from top designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
What are the operating hours of LensCrafters at 1200 St Laurent Blvd?
LensCrafters is open Monday and Wednesday through Saturday from 9:30 AM to 9:00 PM, Tuesday from 12:30 PM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via LensCrafters' scheduling link or directly on their website. The appointment system allows you to conveniently book visits in advance.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have to your appointment.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams that detect vision and eye health issues. Contact lens fittings are also available with detailed eye measurements and an additional fee.
Is the LensCrafters store wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
What nearby stores can I visit for cosmetics and beauty supplies when I visit LensCrafters?
You can visit nearby stores such as Lush Handmade Cosmetics, MAC Cosmetics, and The Body Shop for cosmetics and beauty supplies when visiting LensCrafters at St Laurent Shopping Centre.
Are there any nearby restaurants I can visit before or after my appointment at LensCrafters?
Yes, nearby dining options include A&W Canada for fast food burgers and Bento Sushi for Asian cuisine, perfect for grabbing a bite during your visit to the shopping centre.
What fitness or active life places are close to LensCrafters?
GoodLife Fitness, a nearby gym and sports club, is available close to LensCrafters for fitness and active lifestyle activities.