LensCrafters is dedicated to providing quality eyecare to ensure you see your best. We offer comprehensive eye exams using the latest vision technology. Our premium lens solutions are tailored to fit your lifestyle with options like Transitions® and Blue-violet light filtering lenses. We offer a wide range of designer brands from Prada, Burberry, Dolce & Gabbana and more. LensCrafters is the destination for prescription wearable technology from innovative brands like Ray-Ban Meta and Oakley Meta. We direct bill to most insurance including: Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, Equitable Life of Canada and more. All prescriptions are welcome! All prescriptions are welcome!
Customers consistently praised the staff for being friendly, helpful, and attentive, with specific mentions of employees like Lamia, Issam, and Wickline for their exceptional service.
Product Quality
The business received positive feedback regarding the quality and selection of glasses, with many customers expressing satisfaction with their purchases.
Efficiency
While many reviews highlighted quick and efficient service, there were some complaints about long wait times during the purchasing process that need to be addressed.
Professionalism
Overall, the staff were described as professional and knowledgeable, contributing to a positive shopping experience.
Negative Experience
A few customers reported negative experiences, including accusations of theft and dissatisfaction with post-purchase support, indicating areas for improvement.
SL
Sharon Leslie
3 days ago
4.0
RIME, the representative helping me at Lens Crafters, was very helpful in finding a style of glasses that suited my face and my personality. She was professional and very patient.
ZB
Zey Butt
3 days ago
5.0
Best place I've ever been to
JL
James Lumsden
6 days ago
5.0
Great service and a wide selection of frames.
NP
nicolaie panainte
Dec 21, 2025
5.0
The doctor and the staff are simply wonderful
they have given me sight !
in return i give them all the high praises !!
!!! Highly recommended !!!
CK
Cintia Kiss
Dec 17, 2025
5.0
Very helpful and friendly service. We got a minor fix on our glasses, and the young employee was very kind!
Taking your child to an optometrist for an eye exam is the best way to learn if your child needs glasses. Many children who need glasses aren’t aware that they do. Signs of vision problems in children include sitting too close to the television, squinting, sensitivity to light, difficulty with eye-hand coordination, and avoiding visual activities like reading and drawing. To see if your child needs glasses, schedule your child’s eye exam today.
Is a contact lens exam different than an eye exam?
A normal, comprehensive eye exam will allow your optometrist to determine if your eyes are healthy enough to wear contact lenses. During your contact lens fitting, detailed measurements of your eyes will be taken to determine the right contact lenses for you. There is an additional fee for a contact lens fitting and evaluation for all contact lens patients (both new and established patients). Schedule your eye exam today to have all of your questions about contact lenses answered.
What is the difference between an eye exam and a vision screening?
A comprehensive eye exam is administered by an optometrist and can detect not only vision problems but problems with eye health and general health as well. A vision screening is typically performed by a general medical practitioner such as a pediatrician or a nurse. While a vision screening can help identify vision issues, it can miss many important issues that a comprehensive eye exam can identify. This is why everyone is encouraged to get annual eye exams. Schedule your eye exam today!
Why should I get an eye exam?
An annual eye exam involves more than just updating your glasses or contact prescription. A comprehensive eye exam can also detect eye health issues as well as general health problems. Conditions such as diabetes and high blood pressure can be detected in early stages through an eye exam, and this can result in early treatment. Schedule your annual eye exam today.
What should I bring to my eye exam?
You should bring your vision insurance and medical insurance information to your eye exam. If you currently wear any prescription lenses, bring your eyeglasses, sunglasses, and contact lenses. You should also bring any and all questions you may have. Contact your optometrist if you have specific questions about any additional items you think you may need to bring to your eye exam.
What products and brands can I find at LensCrafters?
LensCrafters offers a wide range of optical products including eyeglasses, sunglasses, frames, and high definition lenses from top designer brands such as Prada, Burberry, Dolce & Gabbana, Ray-Ban, Oakley, and more.
Does LensCrafters accept insurance for eye exams and eyewear?
Yes, LensCrafters direct bills to most insurance providers including Blue Cross, Greenshield, Sunlife, Canada Life, Manulife, and Equitable Life of Canada. All prescriptions are welcome.
What are the operating hours of LensCrafters at 1200 St Laurent Blvd?
LensCrafters is open Monday and Wednesday through Saturday from 9:30 AM to 9:00 PM, Tuesday from 12:30 PM to 9:00 PM, and Sunday from 11:00 AM to 5:00 PM.
How can I schedule an eye exam at LensCrafters?
You can schedule your eye exam online via LensCrafters' scheduling link or directly on their website. The appointment system allows you to conveniently book visits in advance.
What should I bring to my eye exam appointment at LensCrafters?
Bring your vision and medical insurance information, your current eyeglasses, sunglasses, contact lenses, and any questions you have to your appointment.
What types of eye exams does LensCrafters offer?
LensCrafters offers comprehensive eye exams that detect vision and eye health issues. Contact lens fittings are also available with detailed eye measurements and an additional fee.
Is the LensCrafters store wheelchair accessible?
Yes, LensCrafters has a wheelchair accessible entrance to accommodate all customers.
What payment methods does LensCrafters accept?
LensCrafters accepts American Express, Cash, Check, Discover, MasterCard, and Visa for payment.
What nearby stores can I visit for cosmetics and beauty supplies when I visit LensCrafters?
You can visit nearby stores such as Lush Handmade Cosmetics, MAC Cosmetics, and The Body Shop for cosmetics and beauty supplies when visiting LensCrafters at St Laurent Shopping Centre.
Are there any nearby restaurants I can visit before or after my appointment at LensCrafters?
Yes, nearby dining options include A&W Canada for fast food burgers and Bento Sushi for Asian cuisine, perfect for grabbing a bite during your visit to the shopping centre.
What fitness or active life places are close to LensCrafters?
GoodLife Fitness, a nearby gym and sports club, is available close to LensCrafters for fitness and active lifestyle activities.